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BENEFITS OF DOCUMENT

Provides a framework for managing and improving the quality management system based on the ISO 9001:2015 standard.
Provides a tool for creating awareness of the ISO 9001:2015 standard.
Provides guidelines and practical tips for handling an audit session.

DOCUMENT DESCRIPTION

Over a million organizations in 170 countries have adopted ISO 9001:2015 as their quality management standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers expect it. ISO 9001 applies to all types of organizations.

This presentation can be used to brief staff, new hires and potential auditees so as to create awareness of the ISO 9001 standard. Alternatively, the presentation may be used to supplement your materials for the training of QMS professionals and internal auditors.

This presentation covers the what and why of ISO 9001, the QMS structure, the audit approach and offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, your employees will be much more informed and comfortable with ISO 9001.

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Note: This training package includes:
1. ISO 9001:2015 (QMS) awareness training presentation (PowerPoint format)
2. ISO 9001:2015 poster (PDF format, in color and monochrome, printable in A3 size)
3. ISO Certification Audit Poster (PDF format, in color and monochrome, printable in A3 size)
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LEARNING OBJECTIVES

1. Provide background knowledge on ISO 9001
2. Gain an overview of ISO 9001 structure and the certification process
3. Understand the audit approach
4. Gather useful tips on handling an audit session

CONTENTS

1. OVERVIEW OF ISO 9001
About ISO
What are Standards?
Why are Standards Important?
The ISO 9000 Series
What is ISO 9001?
How Does ISO 9001 Work?
Where Does ISO 9001 Come From?
Why is a Quality Management System Important?
Advantages of Certification
Accreditation & Certification Bodies
Development of ISO 9001
Quality Management Principles
Why was ISO 9001 Revised?
Key Improvements to ISO 9001:2015
ISO 9001 - Key Differences Between 2015 & 2008 Versions
ISO 9001 - Different Terminology
Process Approach
Risk-based Management
Benefits of the New ISO 9001:2015

2. ISO 9001 STRUCTURE
Annex L
Framework of Annex L
High-Level Structure (HLS)
The ISO 9001 Structure is Aligned to the Common Structure for MSS
HLS: The Same Core Elements
The Plan-Do-Check-Act (PDCA) Process Model
ISO 9001:2015 Approach is Based on the PDCA Cycle
PDCA and ISO 9001:2015 Clause Structure
ISO 9001:2015 Key Clause Structure (4-10)
• Context of the Organization
• Leadership
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement

3. ISO 9001:2015 CERTIFICATION
Becoming ISO 9001:2015 Certified
Transitioning to the Latest ISO 9001:2015
ISO 9001:2015 Certification Process

4. AUDIT APPROACH
What is a Quality Audit?
What Are Audits Used For?
Types of Quality Audits
Internal Quality Audit
Principles of Auditing
Audit Focus
Audit Approach
Audit Emphasis
Review of Documented Information
Audit Findings

5. HANDLING AN AUDIT SESSION
Rights of Auditee
Rights of Auditor
How to Handle an Audit Session?
Auditee's Conduct
Interacting with Auditors: Do's
Interacting with Auditors: Don'ts

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Source: ISO 9001:2015 (QMS) Awareness Training PowerPoint document

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ISO 9001:2015 (QMS) Awareness Training

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This business document is categorized under the function(s):

Operations Governance, Risk, & Compliance

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 8.5 MB

Number of Slides: 83 (includes cover, transition slides)

Related Topic(s): Quality Management & Assurance ISO 9001

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Initial upload date (first version): Feb 23, 2013
Most recent version published: Jul 1, 2021

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