Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

Provides a framework for managing and improving the quality management system based on the ISO 9001:2015 standard.
Provides a tool for creating awareness of the ISO 9001:2015 standard.
Provides guidelines and practical tips for handling an audit session.

DOCUMENT DESCRIPTION

Over a million organizations in 170 countries have adopted ISO 9001:2015 as their quality management standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers expect it. ISO 9001 applies to all types of organizations.

This presentation can be used to brief staff, new hires and potential auditees so as to create awareness of the ISO 9001 standard. Alternatively, the presentation may be used to supplement your materials for the training of QMS professionals and internal auditors.

This presentation covers the what and why of ISO 9001, the QMS structure, the audit approach and offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, your employees will be much more informed and comfortable with ISO 9001.

||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Note: This training package includes:
1. ISO 9001:2015 (QMS) awareness training presentation (PowerPoint format)
2. ISO 9001:2015 poster (PDF format, in color and monochrome, printable in A3 size)
3. ISO Certification Audit Poster (PDF format, in color and monochrome, printable in A3 size)
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||

LEARNING OBJECTIVES

1. Provide background knowledge on ISO 9001
2. Gain an overview of ISO 9001 structure and the certification process
3. Understand the audit approach
4. Gather useful tips on handling an audit session

CONTENTS

1. OVERVIEW OF ISO 9001
About ISO
What are Standards?
Why are Standards Important?
The ISO 9000 Series
What is ISO 9001?
How Does ISO 9001 Work?
Where Does ISO 9001 Come From?
Why is a Quality Management System Important?
Advantages of Certification
Accreditation & Certification Bodies
Development of ISO 9001
Quality Management Principles
Why was ISO 9001 Revised?
Key Improvements to ISO 9001:2015
ISO 9001 - Key Differences Between 2015 & 2008 Versions
ISO 9001 - Different Terminology
Process Approach
Risk-based Management
Benefits of the New ISO 9001:2015

2. ISO 9001 STRUCTURE
Annex L
Framework of Annex L
High-Level Structure (HLS)
The ISO 9001 Structure is Aligned to the Common Structure for MSS
HLS: The Same Core Elements
The Plan-Do-Check-Act (PDCA) Process Model
ISO 9001:2015 Approach is Based on the PDCA Cycle
PDCA and ISO 9001:2015 Clause Structure
ISO 9001:2015 Clause Structure (4-10)
• Context of the Organization
• Leadership
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement

3. ISO 9001:2015 CERTIFICATION
Becoming ISO 9001:2015 Certified
Transitioning to the Latest ISO 9001:2015
ISO 9001:2015 Certification Process

4. AUDIT APPROACH
What is a Quality Audit?
What Are Audits Used For?
Types of Quality Audits
Internal Quality Audit
Principles of Auditing
Audit Focus
Audit Approach
Audit Emphasis
Review of Documented Information
Audit Findings

5. HANDLING AN AUDIT SESSION
Rights of Auditee
Rights of Auditor
How to Handle an Audit Session?
Auditee's Conduct
Interacting with Auditors: Do's
Interacting with Auditors: Don'ts

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ISO 9001:2015 (QMS) Awareness Training PowerPoint document

Top Flevy Author [?]

ISO 9001:2015 (QMS) Awareness Training

Sold by Operational Excellence Consulting (this author has 166 documents)

$69.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Operations Governance, Risk, & Compliance

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 8.5 MB

Number of Slides: 83 (includes cover, transition slides)

Related Topic(s): Quality Management & Assurance ISO 9001

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental ZIP document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Feb 23, 2013
Most recent version published: Jul 1, 2021

Ask the Author a Question

Must be logged in Click here to log in

CUSTOMER TESTIMONIALS

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.

I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "

– Nishi Singh, Strategist and MD at NSP Consultants

"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success."

– Bill Branson, Founder at Strategic Business Architects

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work."

– Omar Hernán Montes Parra, CEO at Quantum SFE

"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it give me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."

– Royston Knowles, Executive with 50+ Years of Board Level Experience

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients."

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

ISO 9001:2015 (QMS) - Awareness Training 35-slide PowerPoint deck $24.97 Author: Quality Professionals Group ISO 9001	Reducing the Cost of Quality 131-slide PowerPoint deck $79.00 Author: Operational Excellence Consulting Cost Reduction Assessment Quality Management & Assurance Cost of Quality	Total Quality Management (TQM) 181-slide PowerPoint deck $79.00 Author: Operational Excellence Consulting Total Quality Management Continuous Improvement Quality Management & Assurance	Overview of Baldrige Excellence Framework 85-slide PowerPoint deck and supporting Word $49.00 Author: Operational Excellence Consulting Performance Management Quality Management & Assurance Malcolm Baldrige
Project Quality Management v1 121-slide PowerPoint deck $180.00 Author: Adaptive US Inc. Quality Management & Assurance	Total Quality Process (TQP) 100-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Total Quality Management Quality Management & Assurance	Advanced Product Quality Planning (APQP) 66-slide PowerPoint deck and supporting Excel workbook $69.00 Author: Operational Excellence Consulting Product Strategy Quality Management & Assurance	Quality Management System - Implementation Toolkit Excel workbook and supporting ZIP $149.00 Author: Gerard Blokdijk Quality Management & Assurance
Quality Management Philosophies & Quotations 76-slide PowerPoint deck $49.00 Author: Operational Excellence Consulting Quality Management & Assurance	ISO 9001-2015 Management System Transition MasterClass 105-slide PowerPoint deck $39.90 Author: EpicCoaching International ISO 9001	ISO 9001 Implementer Program 70-slide PowerPoint deck $90.00 Author: Adaptive US Inc. ISO 9001	Conducting an Opening Meeting for a Quality Audit 26-slide PowerPoint deck $39.00 Author: Operational Excellence Consulting Quality Management & Assurance