ISO 9001:2015 (QMS) Awareness Training (PowerPoint PPTX)

Over a million organizations in 170 countries have adopted ISO 9001:2015 as their Quality Management Systems (QMS) standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers expect it. ISO 9001 applies to all types and sizes of organizations.

This ISO 9001:2015 awareness presentation can be used to brief management and staff, new hires and potential auditees so as to create awareness of the world's most popular standard. Alternatively, the presentation may be used to supplement your materials for the training of QMS professionals and internal auditors.

This presentation covers what is ISO 9001, its benefits, the high-level structure, the audit approach and offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, they will be much more informed and comfortable with ISO 9001.

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Note: This training package includes:
1. ISO 9001:2015 (QMS) awareness training presentation (PowerPoint format)
2. ISO 9001:2015 poster (PDF format, in color and monochrome, printable in A3 size)
3. ISO Certification Audit Poster (PDF format, in color and monochrome, printable in A3 size)
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LEARNING OBJECTIVES

1. Provide background knowledge on ISO 9001
2. Gain an overview of ISO 9001 structure and the certification process
3. Understand the audit approach
4. Gather useful tips on handling an audit session

CONTENTS

1. OVERVIEW OF ISO 9001
•  About ISO
•  ISO Standards Contribute Directly to the U.N. Sustainable Development Goals (SDGs)
•  What are Standards?
•  What Standards are Not
•  Why are Standards Important?
•  The ISO 9000 Series
•  What is ISO 9001?
•  How Does ISO 9001 Work?
•  Where Does ISO 9001 Come From?
•  Why is a Quality Management System (QMS) Important?
•  Advantages of Certification
•  Accreditation & Certification Bodies
•  Development of ISO 9001
•  The Seven Quality Management Principles
•  Why was ISO 9001 Revised?
•  Key Improvements to ISO 9001:2015
•  ISO 9001 – Key Differences Between 2015 & 2008 Versions
•  ISO 9001 – Different Terminology
•  Emphasis on Process Approach
•  Risk-based Management
•  Benefits of the New ISO 9001:2015

2. ISO 9001:2015 STRUCTURE
•  Annex L
•  Annex L is a Framework for a Generic Management System
•  High-Level Structure (HLS)
•  The ISO 9001 Structure is Aligned to the Common Structure for Management System Standards (MSS)
•  HLS: The Same Core Elements
•  The Plan-Do-Check-Act (PDCA) Process Model
•  ISO 9001:2015 Approach is Based on the PDCA Cycle
•  PDCA and ISO 9001:2015 Clause Structure
•  ISO 9001:2015 Key Clause Structure (4-10)
•  Context of the Organization
•  Leadership
•  Planning
•  Support
•  Operation
•  Performance Evaluation
•  Improvement
•  The PDCA Cycle is the Engine of Continuous Improvement
•  Continual Improvement

3. ISO 9001:2015 CERTIFICATION PROCESS
•  Becoming ISO 9001:2015 Certified
•  Transitioning to the Latest ISO 9001:2015
•  ISO 9001:2015 Certification Process

4. AUDIT APPROACH
•  What is a Quality Audit?
•  What Are Audits Used For?
•  Types of Quality Audits
•  Internal Quality Audit
•  Principles of Auditing
•  Audit Focus
•  Audit Approach
•  Audit Emphasis
•  Review of Documented Information
•  Audit Findings

5. HANDLING AN AUDIT SESSION
•  Rights of Auditee
•  Rights of Auditor
•  How to Handle an Audit Session?
•  Auditee's Conduct
•  Interacting with Auditors: Do's
•  Interacting with Auditors: Don'ts