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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
Over a million organizations in 170 countries have adopted ISO 9001:2015 as their Quality Management Systems (QMS) standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers expect it. ISO 9001 applies to all types and sizes of organizations.
This ISO 9001:2015 (QMS) Awareness PPT training presentation can be used to brief management and staff, new hires and potential auditees so as to create awareness of the world's most popular standard. Alternatively, the presentation may be used to supplement your materials for the training of QMS professionals and internal auditors.
This presentation covers what is ISO 9001, its benefits, the high-level structure, the audit approach and offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, they will be much more informed and comfortable with ISO 9001.
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Note: This training package includes:
1. ISO 9001:2015 (QMS) Awareness PPT training presentation (PowerPoint format, in new 16:9 widescreen)
2. ISO 9001:2015 poster (PDF format, in color and monochrome, printable in A3 size)
3. ISO Certification Audit Poster (PDF format, in color and monochrome, printable in A3 size)
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LEARNING OBJECTIVES
1. Provide background knowledge on ISO 9001
2. Gain an overview of the ISO 9001:2015 structure
3. Define the ISO 9001:2015 certification process
4. Describe the audit approach and learn useful tips for handling an audit session
CONTENTS
1. OVERVIEW OF ISO 9001
• About ISO
• ISO Standards Contribute Directly to the U.N. Sustainable Development Goals (SDGs)
• What are Standards?
• What Standards are Not
• Why are Standards Important?
• Why an ISO Standard?
• What is a Management System?
• The ISO 9000 Series
• What is ISO 9001?
• How Does ISO 9001 Work?
• Where Does ISO 9001 Come From?
• Why is a Quality Management System (QMS) Important?
• Advantages of Certification
• Accreditation & Certification Bodies
• Development of ISO 9001
• The Seven Quality Management Principles
• Why was ISO 9001 Revised?
• Key Improvements to ISO 9001:2015
• The Plan-Do-Check-Act (PDCA) Process Model
• Emphasis on Process Approach
• Risk-based Management
• Benefits of the New ISO 9001:2015
2. ISO 9001 STRUCTURE
• Annex L
• Annex L is a Framework for a Generic Management System
• High-Level Structure (HLS)
• The ISO 9001 Structure is Based on the High-Level Structure for Management System Standards
• HLS: The Same Core Elements
• ISO 9001:2015 Approach is Based on the PDCA Cycle
• PDCA and ISO 9001:2015 Clause Structure
• ISO 9001:2015 Key Clause Structure (4-10)
• Context of the Organization
• Leadership
• Planning
• Support
• Operation
• Performance Evaluation
• Improvement
• The PDCA Cycle is the Engine of Continuous Improvement
• Continual Improvement
3. ISO 9001 CERTIFICATION PROCESS
• Becoming ISO 9001:2015 Certified
• Aligning/Transitioning to ISO 9001:2015
• ISO 9001:2015 Certification Process
• What Does Certification Assure?
4. AUDIT APPROACH
• What is a Quality Audit?
• What is an ISO Audit?
• What Are Audits Used For?
• Types of Quality Audits
• Internal Quality Audit
• Principles of Auditing
• Audit Focus
• Audit Approach
• Audit Emphasis
• Review of Documented Information
• Audit Findings
5. HANDLING AN AUDIT SESSION
• Rights of Auditee
• Rights of Auditor
• How to Handle an Audit Session?
• Auditee's Conduct
• Interacting with Auditors: Do's
• Interacting with Auditors: Don'ts
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Quality Management & Assurance, ISO 9001 PowerPoint Slides: ISO 9001:2015 (QMS) Awareness Training PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a management training and consulting firm that is dedicated to helping individuals and organizations become more effective and productive in the post-pandemic new normal.
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Founded with a mission to "helping individuals and organizations become more effective and productive using design thinking and lean management approaches," our aim is to support our clients in designing, managing and executing lasting beneficial change.
We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries.
Our firm's key capabilities are Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.
Operational Excellence Consulting has published 197 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations Governance, Risk, & Compliance
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 13.3 MB
Number of Slides: 78 (includes cover, transition, & marketing slides)
Related Topic(s): Quality Management & Assurance ISO 9001
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental ZIP document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Feb 23, 2013
Most recent version published: Dec 4, 2022
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