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BENEFITS OF DOCUMENT
The Baldrige Excellence Framework or Malcolm Baldrige National Quality Award (MBNQA) is the most prestigious award conferred on U.S. organizations in the business, healthcare, education, and nonprofit sectors in recognition of their attainment of world-class standards of performance excellence.
The Baldrige Excellence Framework is being used not only as an application for the Malcolm Baldrige National Quality Award but as the way to run a business. The Baldrige Criteria offer an organization-wide perspective that optimizes an entire system rather than just focuses on pockets of excellence.
This presentation provides an overview of the key aspects of the Baldrige framework. As a driver of continuous improvement in your organization, it will help you to promote and educate management and staff on the benefits of aligning the organization to the Baldrige framework as well as gain their critical support for the initiative. This presentation is also useful for briefing staff if your organization has been selected for a site visit.
Note: This presentation includes a 'Self-Analysis Worksheet' as a supplemental document.
1. Overview of the Baldrige Award
2. Baldrige Criteria for Performance Excellence
3. Scoring System
4. Baldrige Assessment Process
5. Baldrige Site Visit
6. Baldrige Award Recipients
7. (Optional – Insert your organization's alignment plan here)
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Performance Management, Quality Management & Assurance, Malcolm Baldrige PowerPoint Slides: Overview of Baldrige Excellence Framework PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 209 additional documents on Flevy.
File Type: PowerPoint (pptx)
File Size: 4.8 MB
Number of Slides: 85 (includes cover, transition, & marketing slides)
Related Topic(s): Performance Management Quality Management & Assurance Malcolm Baldrige
This business document is categorized under the function(s): Organization, Change, & HR Strategy, Marketing, & Sales
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental DOCX document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Mar 20, 2013
Most recent version published: Feb 28, 2020
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