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013_SIPOC (PowerPoint PPT)

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HIGHLIGHTS

Author: Michael Carter

Immediate, digital download

File Type: 18-slide PowerPoint presentation (PPT)

Secondary File: Excel (XLSX)

DOCUMENT DESCRIPTION

This product (013_SIPOC) is a 18-slide PowerPoint presentation (PPT) with a supplemental Excel document, which you can download immediately upon purchase.

Supplier, Input, Process, Output, Customer (SIPOC) is one of several process map types that are used by process improvement teams. It's a favorite! In this module we will understand how to effectively use SIPOC as a high level scoping tool, know how to use SIPOC to embrace all elements of your process, and parties in your process, understand how SIPOC displays the Voice of the Customer (VOC) in your process and use SIPOC as a vehicle for illustrating the boundaries in the process (the start and the stop).

The SIPOC uses an eight step process to help teams understand the process in detail. More importantly though, it highlights the inputs to the process steps and the outputs. Using a SIPOC, it is commonly discovered that one or more process steps are not adding value for the customer, e.g. the inputs and outputs are organizational "busy work" and can be eliminated. By identifying Suppliers and Customers, the SIPOC is also very good and highlighting ownership and responsibility.

This module covers these concepts and is suitable for independent study or formal classroom training and includes a completed example, an exercise, list of tools and quiz questions.

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in SIPOC PowerPoint Slides: 013_SIPOC PowerPoint (PPT) Presentation, Michael Carter

ABOUT THE AUTHOR: MICHAEL CARTER

We believe you should love what you do, learning should be fun, skills must be relevant, and yesterday's methods can always be improved. 6ixsigma<dot>org was founded to help organizations and 'Belts' successfully deploy and apply Lean Six Sigma to solve real problems. All of our training materials cover DMAIC, DMADV and Lean as an integrated methodology, we also cover the Shainin methodology. [read more]

Michael Carter has published 95 additional documents on Flevy.

DETAILS

This business document is categorized under the function(s): Operations Organization, Change, & HR

It applies to All Industries

File Type: PowerPoint (ppt)

File Size: 1.3 MB

Number of Slides: 18 (includes cover, transition, & marketing slides)

Related Topic(s): SIPOC

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental XLSX document.

Initial upload date (first version): Jan 27, 2015

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