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Tag Archives | transformation

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Strategic Decision Making with Machine Learning (ML)

Automation has a profound role in improving Operational Excellence and Decision making.  Organizations, these days, are increasingly using Machine Learning (ML) to improve the Strategic Decision making expertise of their leaders. Global research by MIT Sloan Management Review in collaboration with Google—involving 4,700 executives and a number of Key Informant Interviews—indicates that ML is gradually […]

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Strategic Thinking Games

Organizational leadership can draw on 3 Strategic Thinking Games to master Business Strategy and apply in varied scenarios and organizational structures.  The Strategic Thinking Games provide Decision Making models for senior executives to choose from and use as per the situation. The Strategic Thinking Games are based on mathematics and statistics, particularly Probability Theory, and […]

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Neuroscience of Change

Business Transformation initiatives are typically undertaken to solve a pressing issue, bring about improved performance, or to serve customers better.  A critical element of the success of such initiatives entails transforming the existing behaviors of the employees across the organization.  However, this isn’t a straightforward task. Attitudes and practices get reinforced in people by following […]

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7 Principles of Culture Change

Employee behaviors are critical for the success of Business Transformation endeavors.  However, transforming the ingrained behaviors and mindsets of the workforce isn’t straightforward, and when tackled cause the enterprise’s emotional state to go down. Leaders need to identify the components of Culture that are in line with their Corporate Strategy.  They have to ascertain and […]

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10 Principles of Organizational Design

Research by PwC indicates that leading companies are in a near perpetual state of Reorganization.  This upsurge in Organizational Design initiatives is owing to the accelerating pace of strategic change caused by disruption of industries, changing competitor landscape, customer behaviors, and distribution channels. Companies opt to commence efforts to restructure their organization in the hopes […]

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Artificial Intelligence (AI) Strategy: Top Priorities

Artificial Intelligence (AI) is one area considered by many executives to enable Automation and steer positive growth.  A couple of years ago, most executives thought that deployment of Artificial Intelligence isn’t a big deal.  However, revamping traditional systems, implementing AI, and scaling it, in reality, is not as simple as it seems. A survey by PwC […]

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Organizational Obstacles to Agile

Agile is a robust approach to value creation.  More and more organizations are adopting Agile Software Development approach. Becoming Agile is imperative to meet and exceed customer expectations and emerging business trends.  Implementing the Agile approach to Software Development leverages significant benefits, including: Rapid design and development of new product and service offerings Revolutionizing processes […]

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Conditions for Sustainable Change

With most Transformation initiatives people gradually revert back to their old habits of doing things.  Sustainable Change Management necessitates 4 key processes: Chartering—defining the scope, rationale, and team for the change initiative. Learning—testing and refining ideas before a full-blown execution of the initiative. Mobilizing—using symbols and metaphors to engage people and gain their buy-in for […]

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Sustainable Digital Transformation

Accelerated pace of technological disruption has forced organizations to change.  It has triggered leaders to think of the ways they must adopt to survive in these challenging times. Organizations are confronting this scenario by embracing digital technologies.  Traditionally, the focus of the organizations in these Transformation initiatives has remained on speed of change.  To get […]

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4 Processes of Sustainable Change

Initiatives aimed at improving performance are often launched with great uproar, costing an organization significant investments.  Such initiatives necessitate extensive changes in the Organizational Culture and the way the enterprise systems and processes function. However, most initiatives fall short of realizing success.  Decades of scholarly research on Change Management reveals that the issues that contribute […]

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Learning Books

Best Practices Transfer Program: Its Significance in Driving Productivity and Becoming a Learning Organization

Most large organizations, nowadays, are determined to foster change and become agile.  Transforming into a learning organization is what they aspire to become.  To this end, they are reforming their structures, facilitating shared services operations, and enabling a streamlined core.  The main role of the streamlined core is to enable knowledge transfer across departments and […]

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Customer Experience (CX) Pyramid

Most organizations aren’t ready to deliver great Customer Experiences across all channels.  Many of them have invested heavily in conventional methods of doing business, backed by in person or over-the-phone customer experience.  This has led to creation of siloed operational structures within companies, where each silo operates individually. With the advent of digital channels, these […]

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Complimentary Business Training Guides


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