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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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There is no question that the Retail industry has been experiencing disruptive change. Traditional retailers can no longer survive in a Digital Age dominated by e-commerce. Even traditional physical stores having an e-commerce presence is… The Omni-channel Retail Strategy for the Digital Age
Maturity Models are powerful tools, commonly used by management consultants, to gauge the maturity of an organization in a number of disciplines or functions. They help pinpoint the specific areas of improvement in order to reach… Evolve Your Organization to the Next Level (Using Maturity Models)
A lot has been written about brand personality, but for companies focused on creating the best product or service in their industry, crafting and showing your personality can seem like an unnecessary undertaking. So why… 4 Ways to Show Your Brand’s Personality
A good mobile marketing strategy is much more than having a mobile optimised site. At a time when users have increased internet consumption on mobile devices, it is crucial to invest in creating effective mobile… How Small Businesses Can Use Mobile Marketing in Their Marketing Strategy
Driverless cars will be the next ubiquitous thing in the coming years. Although the future is abstract, few of the new age Technology companies like Tesla, Google[1], Uber and Apple are disrupting the automotive landscape… How Should the Traditional Car Makers Respond to the New Competition?
With social media and customer review websites, it’s easier than ever for customers to publicly state their opinion of your business dealings. Hopefully, this is a positive thing, and your experiences so far have been… 3 Ways to Guarantee Customer Satisfaction
You wouldn’t have a business without your customers, which is why you must endeavor to ensure they are happy with your services. Yet, with so many factors influencing the customer experience, it can seem easier… Enhancing the Customer Experience: 5 Ways to Never Disappoint Your Customers
Consumers don’t make purchases based on logic, they make them based on their emotions. This was a key philosophy of the late Zig Ziglar, the superstar salesman who went on to become a leading motivational… How to Get Customers to Fall in Love with Your Brand
Editor’s Note: Dr. Stephen Sweid is a pioneer of Breakthrough Strategy thinking. He has published a series of training guides on the Breakthrough Strategy, which you can find on Flevy here. Stephen has also been a guest on our… Fourth Industrial Revolution: Integrating Schools and Industry for a More Innovative Society
Having an e-commerce platform is part and parcel of any successful business operation. At present, online retail growth is three times faster than the entire retail industry in general. The Business Insider estimates that e-commerce… How Businesses Can Capitalize on Digital Marketing for E-Commerce in 2018
Editor’s Note: The Natural Evolution of Things is an in-depth is a 5-part series that describes 13 the catalysts of Organizational Change and Competitiveness, based on the theme of Michael Porter’s Five Forces. To read the… The Natural Evolution of Things (Part 5)
How do you craft effective strategic plans in a world where your next biggest competitor might not even exist yet? By developing strategic agility. These days it’s amazing – and more than a bit disconcerting… How to Remain Strategically Agile