Capturing Digital Transformation: Path to Digital Leadership

Editor's Note: Take a look at our featured best practice, Digital Transformation Strategy (145-slide PowerPoint presentation). Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business enabler to a business driver. This has only been accelerated by the COVID-19 global pandemic. Thus, to remain competitive and outcompete in today's fast paced, [read more]

Also, if you are interested in becoming an expert on Digital Transformation, take a look at Flevy's Digital Transformation Frameworks offering here. This is a curated collection of best practice frameworks based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts. By learning and applying these concepts, you can you stay ahead of the curve. Full details here.

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We are living in a Digital Age. A robust Digital Transformation Strategy is today’s organization’s corporate armaments in remaining competitive.

Organizations that have excelled in Digital Transformation have one thing in common that distinguish them from the rest: their mastery of the 4 critical Business Ecosystems.

The 4 Critical Business Ecosystems

1. Customer Solutions Ecosystem
2. Operations Ecosystem
3. Technology Ecosystem
4. People Ecosystem

To achieve Digital Leadership, we need to master the 4 Business Ecosystems. A Digital Leader’s primary achievement is its ability to orchestrate and integrate the 4 Business Ecosystems. Yet based on the PwC survey in 2018, there are only 10% of the organizations that are Digital Leaders; Digital Leaders who have fully integrated the Customer Solutions, Operations, Technology, and People Ecosystems.

Being a Digital Leader

Digital Leaders view digitization in ways that are far reaching and aggressively innovative.

• Digital Leaders successfully orchestrate and integrate the 4 Business Ecosystem layers.
• Digital Leaders create an organizational environment that takes the greatest advantage of the opportunities from digitization.
• Digital Leaders draw on internal and external partners and platforms to develop the 4 Business Ecosystems.
• Digital Leaders master the art of integration and orchestration

Digital Leaders align their organizations around clear and coherent overall strategy that is made up of a value proposition and distinctive capabilities. While not all Digital Leaders are adept in each of the ecosystem, they advance their capabilities through the 4 Business Ecosystems.

Taking the 6-Step Approach

Mastering and managing the 4 Business Ecosystems requires following a 6-steps approach.  The 6-steps approach is a strategic journey towards an effective digital transformation.  Taking the step by step approach with deliberate speed will prevent our company from losing the First Mover advantage to competitors.

1. Making the internal assessment.
2. Defining your ecosystem vision and value proposition.
3. Developing the Ecosystem Concept and Strategic Partnership Model
4. Setting up an Ecosystem Governance, Investment, and Decision Board.
5. Building the ecosystem capabilities.
6. Harvesting the value of full ecosystem integration.

The final steps are essential to becoming Digital Leaders as it focuses on strengthening and sustaining the Integrated Business Ecosystem. The 6-step approach is an iterative approach to Digital Transformation Leadership. Essentially, mastering the 6 step approach is short of mastering the 4 Business Ecosystems.

Interested in gaining more understanding on Path to Digital Leadership?  You can learn more and download an editable PowerPoint about Path to Digital Leadership (in Digital Transformation) here on the Flevy documents marketplace.

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Want to Achieve Excellence in Digital Transformation?

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Digital Transformation is being embraced by organizations of all sizes across most industries. In the Digital Age today, technology creates new opportunities and fundamentally transforms businesses in all aspects—operations, business models, strategies. It not only enables the business, but also drives its growth and can be a source of Competitive Advantage.

For many industries, COVID-19 has accelerated the timeline for Digital Transformation Programs by multiple years. Digital Transformation has become a necessity. Now, to survive in the Low Touch Economy—characterized by social distancing and a minimization of in-person activities—organizations must go digital. This includes offering digital solutions for both employees (e.g. Remote Work, Virtual Teams, Enterprise Cloud, etc.) and customers (e.g. E-commerce, Social Media, Mobile Apps, etc.).

Learn about our Digital Transformation Best Practice Frameworks here.