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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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A large majority of organizations rarely focus on gathering and utilizing customer-centric knowledge. So much so that they even introduce a product without having vital insights on the customer and their unmet needs, and they… The Secret to Success in the Digital Age: Building a Customer-Centric Culture of Innovation
The typical approach to improving productivity focuses on assessing variance in quality, time, rate, service, or cost, around which management systems develop incrementally or revolutionarily. Organizational Health Index, on the contrary, focuses on improving performance… Managing Performance by Leveraging the Organizational Health Index (OHI)
The advantages of Smart Customization are more visible in the manufacturing industry—owing to fairly speedy cash recoveries when factory costs are aligned to customer value. It is becoming an integral pillar to Product Strategy in… Product Strategy: The Advantages Smart Customization Offers
Customers, these days, demand ever-higher levels of personalized products and services to suit their needs. Their demand is grounded on technological disruption and access to up-to-date information. They believe that in an economy characterized by… Product Strategy: Key Challenges to Tackle while Implementing Smart Customization
Large accounts make up a significant portion of business for most B2B companies. Therefore, losing an important customer can have detrimental effects on the organization. The significance of key accounts is urging top B2B companies… Key Account Management: How to Manage Large Global Accounts?
The Retail industry is under constant pressure by low margins and ever-increasing rivalry. Weak consumer spending; saturated markets; increased consumers demands for service and lower prices; and intense competition has put significant strain on retail… Retail Strategy: How to Effectively Manage IT Costs
Disruption is constantly changing the retail business environment. In fact, it is adding complexities to it with every passing day. Sweeping changes in consumers’ behaviors and the challenges to retail economic models are pushing the… Real Estate 101: Developing an Integrated Real Estate Strategy
Cost Optimization Programs are hard to manage, sustain, and often tend to fall short of delivering the promised value. The failure could be attributed to many reasons—including lack of clearly delineated objectives, failure to account… Strategic Cost Reduction Primer: A Systematic Approach to Transforming Costs
A major reason for employees leaving their workplaces is conflicts with their bosses. To succeed in today’s fiercely competitive market, organizations need to invest in developing their leadership, such that they further develop their teams… Need to Manage Conflict at the Workplace? Use the Thomas-Kilmann Conflict Mode Instrument (TKI)
The rapidly evolving world necessitates organizations to change quickly to keep pace. Organizations that are able to manage change well flourish, whereas those that don’t risk disruption or closure. Managing Transformation varies greatly based on… Lewin 3-Step Change Model: A Simple Yet Effective Framework to Manage Change
The number of people working remotely has been increasing progressively across the globe. An employee benefits report narrates that around 60% companies in the US offer telecommuting opportunities. Telecommuting not only benefits people but also… What’s the Best Way to Manage and Communicate with Virtual Teams?
Inspiring breakthrough innovation in business models and solutions is becoming critical for organizations’ existence, as startups through their innovation have been consistently disrupting large organizations globally. To foster innovation, the key ingredient is creating an… Organizational Culture Re-defined: 5 Behaviors Critical to Creating an Innovation Culture