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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Disruptive technologies are helping companies automate work. Robotic Process Automation and Artificial Intelligence are taking up jobs which were in the past earmarked only for smart humans. Driver-less cars, automated check-in kiosks at airports, and… Where Will We Feel the Greatest Impact of Robotic Process Automation (RPA)?
The constant advancement in technology has raised the expectations of customers in terms of their interaction with companies. This digital disruption is also forcing businesses to develop new capabilities and explore innovative ways and means… How to Design a Breakthrough Customer Experience?
Digitally savvy startups are disrupting markets and threatening conventional businesses. They are doing this by utilizing technology to offer new products and services and providing tailored yet uncomplicated experiences for their customers. Likewise, large traditionally-run… How Do We Maximize Impact of Customer Experience on Value Creation?
Stiff market competition, expansion into new territories, product portfolio extension, and gaining new capabilities are the prime reasons why more and more organizations are seriously looking into the prospects of—and carrying out—Mergers and Acquisitions. However,… OK, the Merger’s Done. How Do We Secure the Promised Revenue Synergies?
Mergers and Acquisitions (M&A) are unique and complex endeavors. These initiatives demand tailored solutions keeping in view the varying environments, ways of doing business, culture of the two combining organizations, and internal and external forces… Conducting PMI? Here Are the Critical 8 Decision Levers to Evaluate
Takeovers can turnaround companies in a short period of time, but there is a significant degree of risk to be anticipated and mitigated prior to undertaking such transactions. Lack of careful deliberation of the potential… Considering M&A? Here Are 3 Critical Pre-merger Considerations
Corporate Social Responsibility (CSR) is an organization’s commitment to produce an overall positive impact on society. CSR encompasses sustainability, social and economic impact, and business ethics. It makes a company socially accountable of its operations,… Is Your Organization Proficient in Effectively Tapping Corporate Social Responsibility (CSR) Opportunities?
Value-Based Management (VBM) has been regarded traditionally as a tool to help investors evaluate firms, optimize performance management, and maximize shareholder value. However, there are mixed opinions on whether to utilize VBM as a mandatory investment… Go beyond Traditional Value-Based Management: Value Creation through Relative Shareholder Return
Changing the behaviors of people is the foremost issue with every transformation initiative. Nudge theory is a novel Change Management model that underscores the importance of understanding the way people think, act, and decide. The… Nudge Theory: Key Challenges to Consider
Transforming a product-driven firm to a customer-driven enterprise is inevitable today in order to stay ahead in today’s extremely competitive market. The days of mass marketing, mass media communications, and little-to-none direct interface with customers… You’re Building a Customer-centric Organization, So Where’s the Customer Department?
Most Transformation initiatives fail to achieve their anticipated objectives. Change Management is all about engaging and rallying people at all levels in the organization make the transition and sustain that change. It is critical to… The 8 Most Critical Levers to Managing and Sustaining Change
In this era of rapid change only organizations that are evolving and continuously learning can succeed. Successful organizations discover how to tap their people’s commitment and capacity to learn at all levels. A Learning Organization… Do You Know What Makes an Organization a Learning Organization?