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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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As the last decisive step in customer service, a warehouse ensures cost effective distribution. Latest technological innovation has turned warehousing into a competitive advantage. It offers untapped potential for improvement. However, warehousing is a hugely neglected… How To Transform Your Traditional Warehouse into a Lean Warehouse?
Gordon Moore, Intel co-founder, observed that the number of transistors in a dense integrated circuit doubles about every two years. He projected that this rate of growth would continue for at least another decade. His… First Law of Digital Transformation: 3 Core Elements to Manage Digital Change
Michael Eugene Porter—a Professor at the Institute for Strategy and Competitiveness, Harvard Business School—is widely acclaimed for his unmatched prowess in competitive strategy, strategic planning, global economic development, and the application of competitive principles and… Strategy Classics: Porter’s Five Forces
Technology, Internet, growth, and globalization have metamorphosed the way we work, play, and live. They have even changed the fundamental laws of economics. We are living in an economy that is quite different from the… 4 Leadership Mindsets Imperative to Win in the New Economy
Creating a culture that measures productivity objectively is a sensitive matter. Key Performance Indicators (KPIs) are being employed extensively by organizations across the globe to monitor and track performance. KPIs provide valuable metadata to improve… When Creating Key Performance Indicators (KPIs), What Areas Should We Focus On?
Technological innovation and intensifying competition are forcing leaders to rethink how they use Key Performance Indicators (KPIs) to manage and direct organizations. Digitization has reinforced the importance of Key Performance Indicators not only in enhancing… An Intro to Strategic Key Performance Indicators (KPIs): The KPI Virtuous Cycle
In the age of rapid technological progress, where Digital Transformation has become pervasive, business applications are getting increasingly complex and interconnected. The advancement in technology has also helped attackers get more aggressive and inflict more… The Key to Continuous Security Improvement? A Rugged Culture of Information Security
With startups ready to disrupt traditional players, established firms need to form an even stronger bond with their customers instead of waiting for customers to reach out to them. The traditional Customer Experience model—referred to… 4 Connected Customer Strategies to Create a Superior Customer Experience
Appraising the potential of executives to reach the top is a tedious task for HR professionals as well as the top management. The characteristics and competence of leaders isn’t something etched in stone. It is… Uncovering the Personality and Psychology of Successful Leaders
Digitization helps boost revenue, enhance customer loyalty, and reduce costs. Top digital companies not only improve customer journeys, they consistently revisit and streamline them. A rigorous approach to Digital Transformation, referred to as the “Digital… 5 Imperatives for Developing a Digital Factory Culture
Transformation programs targeted towards boosting organizational performance have been prevalent for quite a while now. But, such initiatives aren’t easy to manage. The foremost challenge for the senior leadership is to motivate people to modify… Do You Know How To Utilize Insights From Human Psychology in Managing Change?
Businesses are getting increasingly complex and so are customers’ expectations. Digital organizations are digitizing their critical Customer Journeys at scale to outperform competition. These organizations are using Digitization to create streamlined journeys, which result in… What Should Constitute Your Omni-channel Customer Journey Design?