Flevy Management Insights Case Study

Case Study: Innovation Strategy Enhancement for Industrials Firm in Competitive Landscape

     David Tang    |    Innovation


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Innovation to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, templates, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR The company experienced stagnant product development and declining R&D ROI, prompting a strategic innovation overhaul. The new Innovation Strategy led to a 15% reduction in time-to-market, a 20% increase in viable ideas, and a 25% revenue growth from new products, underscoring the value of structured innovation.

Reading time: 8 minutes

Consider this scenario: The company, a mid-sized player in the industrials sector, is grappling with stagnating product development cycles and diminishing returns on research and development investments.

Despite a robust market presence, the organization's innovation pipeline has slowed, leading to concerns about long-term competitiveness and market share erosion. Internal efforts to spur breakthroughs have not yielded the expected return on investment, prompting the need for a strategic overhaul of the innovation process.



The initial analysis of the industrials firm's situation suggests a few hypotheses: First, the innovation process may be hampered by a lack of cross-functional collaboration, leading to siloed efforts and missed opportunities for synergies. Second, there could be an overemphasis on incremental improvements over radical innovation, limiting the potential for market-disrupting products. Lastly, the organization's innovation culture might not effectively encourage risk-taking and experimentation, which is critical for breakthroughs.

Strategic Analysis and Execution Methodology

The organization's challenges call for a structured Innovation Strategy and Execution Methodology that has proven effective in reinvigorating the innovation capabilities of similar organizations. This methodology, typically employed by leading consulting firms, is designed to identify bottlenecks, foster a culture of innovation, and streamline the process from ideation to commercialization.

  1. Assessment of Current State: Begin with a comprehensive review of the existing innovation framework to understand the current processes, resource allocation, and outputs. Key questions include: What are the existing workflows and decision-making hierarchies? How is success in innovation currently measured? What has been the historical return on investment for innovation efforts?
  2. Identification of Gaps and Opportunities: Analyze the organization's innovation portfolio and compare it with industry benchmarks to identify gaps and untapped opportunities. Key activities involve benchmarking against competitors and best-in-class innovators, and assessing the alignment of innovation efforts with strategic goals.
  3. Re-Engineering Innovation Processes: Develop a plan to re-engineer processes for greater efficiency and effectiveness. This phase involves exploring new methodologies like agile and lean innovation, redefining KPIs, and establishing a rapid prototyping environment to test new ideas quickly.
  4. Cultural Transformation and Capability Building: Address cultural barriers to innovation and build necessary capabilities. Focus on leadership alignment, talent development, and fostering a culture that rewards experimentation and learning from failure.
  5. Implementation and Scaling: Implement the redesigned innovation processes and scale successful practices across the organization. This involves change management, continuous monitoring, and the ability to pivot quickly based on feedback and market changes.

For effective implementation, take a look at these Innovation frameworks, toolkits, & templates:

Design Thinking (225-slide PowerPoint deck and supporting PDF)
Business Model Innovation (30-slide PowerPoint deck)
Innovation-Ambition Matrix (35-slide PowerPoint deck)
McKinsey 3 Horizons of Growth (31-slide PowerPoint deck)
Innovation Toolkit - A Playbook for Innovation Blueprint (20-slide PowerPoint deck)
View additional Innovation documents

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Addressing Executive Concerns

When considering the implementation of a new innovation strategy, executives often question the time to value and the risks associated with disrupting current processes. The methodology outlined ensures a phased approach, allowing for iterative learning and adjustments, thereby minimizing disruption and demonstrating early wins to build momentum. Executives may also be concerned about the cost of such an initiative; however, the focus on process efficiency and lean innovation principles aims to optimize resource allocation and ultimately increase the return on innovation investment.

Upon full implementation of the innovation methodology, organizations can expect to see a reduction in time-to-market for new products, an increase in the number of viable ideas entering the pipeline, and improved alignment of innovation efforts with strategic objectives. These changes will drive long-term competitive advantage and growth. However, challenges such as resistance to change and the need for upskilling employees must be anticipated and managed carefully.

Innovation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


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Implementation Insights

Throughout the implementation of the innovation strategy, it became clear that leadership commitment is paramount. Leaders must not only endorse the new approach but actively participate in innovation activities to set an example. According to McKinsey, companies with committed leadership see a 70% success rate in transformation efforts compared to a 30% success rate when leadership commitment is lacking. Furthermore, creating 'innovation ambassadors' within the organization can help facilitate change and ensure that new practices gain traction.

Innovation Deliverables

  • Innovation Strategy Plan (PowerPoint)
  • Process Re-Engineering Framework (Excel)
  • Innovation Portfolio Analysis Report (PDF)
  • Cultural Transformation Roadmap (PowerPoint)
  • Capability Building Toolkit (PDF)

Explore more Innovation deliverables

Innovation Templates

To improve the effectiveness of implementation, we can leverage the Innovation templates below that were developed by management consulting firms and Innovation subject matter experts.

Ensuring Alignment with Corporate Strategy

Ensuring that innovation is tightly aligned with corporate strategy is imperative. The innovation strategy must be a reflection of where the company aims to position itself in the market and how it intends to differentiate itself. This alignment ensures that innovation efforts are not only productive but also directionally correct, leading to market relevance and customer satisfaction. A BCG study highlights that companies with strongly aligned innovation strategies and business strategies see 40% higher cross-functional collaboration and a 30% increase in revenue from new products.

It is essential to establish a governance model that involves senior leaders in setting innovation priorities. This model should facilitate regular review sessions where leaders can assess the innovation pipeline against strategic objectives and market dynamics. The process should be dynamic, allowing for recalibration of innovation efforts as corporate strategies evolve or market conditions change.

Measuring Innovation Effectiveness

Measuring the effectiveness of innovation initiatives is a common challenge among organizations. Traditional financial metrics may not fully capture the value of innovation, especially in the early stages. Therefore, it is critical to develop a balanced scorecard that includes both leading and lagging indicators of innovation performance. Leading indicators might include metrics such as the number of ideas generated, the percentage of employees participating in innovation programs, and the rate of experimentations or prototypes developed.

Lagging indicators, on the other hand, could encompass the number of new products launched, market share growth, and customer adoption rates. According to Accenture, companies that excel in innovation performance measurement are 2.4 times more likely to hit their growth targets. The key is to ensure these metrics are transparent, regularly reviewed, and tied to the incentive structures within the organization to drive the desired behaviors and outcomes.

Building an Innovation Culture

The role of culture in driving innovation cannot be overstated. A culture that fosters innovation is one that encourages calculated risk-taking, values diverse perspectives, and celebrates both successes and learnings from failures. According to PwC's Innovation Benchmark Report, companies that directly link innovation and business strategy are 33% more likely to report success in achieving a culture of innovation. Leadership plays a critical role in building this culture by modeling the desired behaviors and reinforcing the value of innovation through communication and recognition.

To cultivate an innovation mindset, companies should consider establishing formal and informal mechanisms for idea sharing and collaboration. This might include innovation challenges, hackathons, or cross-functional idea incubation teams. Regular communication of innovation successes and lessons learned can also help to embed innovation into the organizational DNA.

Adapting to Disruptive Technologies

In the face of rapidly evolving technological landscapes, organizations must be agile in adapting to disruptive technologies. The innovation strategy should therefore include a technology scanning and adoption framework that enables the company to identify, evaluate, and integrate emerging technologies into its innovation pipeline. A study by Deloitte reveals that companies that prioritize the adoption of disruptive technologies are 26% more profitable than their industry peers.

This framework should leverage partnerships with academic institutions, startups, and technology consortia to stay ahead of the curve. It also requires an agile IT infrastructure that can support rapid experimentation and scaling of successful technologies. By fostering a proactive approach to technology adoption, companies can ensure they are not just keeping pace with industry changes but are positioned to lead and shape the future of their markets.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Reduced time-to-market by 15% for new products, aligning with the goal of the innovation strategy.
  • Increased the diversity of innovation in the pipeline, resulting in a 20% rise in the number of viable ideas entering the pipeline.
  • Improved ROI on innovation by 12%, demonstrating the effectiveness of the re-engineered innovation processes.
  • Enhanced cross-functional collaboration, leading to a 25% increase in revenue from new products.

The implementation of the innovation strategy has yielded significant improvements in key areas. The reduction in time-to-market by 15% and the increase in the diversity of innovation in the pipeline by 20% indicate successful outcomes. These results align with the strategic objectives outlined in the initial analysis. The improved ROI on innovation by 12% reflects the effectiveness of the re-engineered innovation processes. However, the increase in revenue from new products by 25% suggests that the strategy has been successful in driving revenue growth. The success in these areas can be attributed to the structured approach of the Innovation Strategy and Execution Methodology, which addressed the identified hypotheses and provided a framework for cultural transformation and capability building. However, the implementation also revealed challenges in leadership commitment and the need for upskilling employees. To enhance the outcomes, a stronger focus on leadership involvement and employee development could have been beneficial.

Based on the results, it is recommended to further strengthen leadership commitment and create 'innovation ambassadors' within the organization to facilitate change and ensure the sustainability of new practices. Additionally, investing in upskilling programs for employees to foster a culture that rewards experimentation and learning from failure will be crucial for long-term success.


 
David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

This case study is licensed under CC BY 4.0. You're free to share and adapt with attribution. To cite this article, please use:

Source: Digital Transformation Strategy for Mid-Sized Financial Services Firm, Flevy Management Insights, David Tang, 2026


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