Flevy Management Insights Case Study
Live Events Value Innovation for Mid-Size Media Firm
     David Tang    |    Value Innovation


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Value Innovation to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR The mid-size media company faced stagnation in a maturing market and needed to redefine its value proposition to align with changing consumer behaviors. The initiative resulted in a revitalized brand presence, a 12% increase in market share, and a 25% reduction in time-to-market for new offerings, highlighting the importance of Strategic Planning and Innovation in driving growth.

Reading time: 7 minutes

Consider this scenario: The organization is a mid-size media company specializing in live events, facing stagnation in a maturing market.

Despite having a loyal customer base, the organization's growth and innovation have plateaued. The challenge is to redefine their value proposition and discover untapped opportunities that align with emerging consumer behaviors and expectations, without incurring unsustainable costs.



In reviewing the organization's current state, two hypotheses emerge: first, that the value offered to customers may no longer align with the evolving market demands; and second, that internal processes and innovation strategies are not sufficiently agile to capitalize on new market opportunities.

Strategic Analysis and Execution Methodology

The pathway to reinvigorating the organization's market position involves a comprehensive 5-phase Value Innovation process. This methodology is designed to uncover latent opportunities and streamline innovation, ensuring that the organization can deliver unique value effectively and efficiently.

  1. Market and Internal Capabilities Assessment: Begin with a deep dive into the current market trends, customer preferences, and internal capabilities. Key activities include stakeholder interviews, customer surveys, and a full review of the organization's resources. Insights will identify misalignments and potential areas for innovation.
  2. Value Proposition Redefinition: With the insights gathered, redefine the organization's value proposition. This phase involves ideation workshops, competitor benchmarking, and business model canvassing to ensure the new value proposition is compelling and differentiable.
  3. Concept Development and Prototyping: Develop concepts for new offerings and prototype them. Activities include cross-functional team collaborations, rapid prototyping, and iterative customer feedback loops to refine the offerings.
  4. Strategy and Roadmap Formulation: Consolidate the findings and develop a strategic plan. This involves setting clear objectives, defining strategic initiatives, and creating a detailed innovation roadmap that outlines the path forward.
  5. Execution and Continuous Improvement: Implement the strategy with a focus on agile methodologies. Establish a feedback mechanism to continuously iterate and improve the offerings based on real-world performance and feedback.

For effective implementation, take a look at these Value Innovation best practices:

ISO 31000 and Blue Ocean Strategy: A Symbiotic Relationship (6-page PDF document)
Value Innovation Strategy (240-slide PowerPoint deck)
Value Innovation Strategy (26-slide PowerPoint deck)
Value Creation Strategy (27-slide PowerPoint deck)
View additional Value Innovation best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Value Innovation Implementation Challenges & Considerations

Executives may question the scalability of new value propositions and the associated risks. It's crucial to balance innovation with practicality, ensuring that new offerings are not only desirable but also viable and feasible for the organization.

The expected business outcomes include a revitalized brand presence, increased market share, and enhanced customer loyalty. By adopting this methodology, firms can expect to see a 15-20% increase in customer engagement metrics.

Implementation challenges typically involve resistance to change and alignment of cross-functional teams. Overcoming these requires strong leadership and a clear communication of the benefits and vision.

Value Innovation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


That which is measured improves. That which is measured and reported improves exponentially.
     – Pearson's Law

  • Customer Engagement Metrics: measures the effectiveness of new value propositions.
  • Innovation Pipeline Strength: assesses the number and quality of new ideas generated.
  • Time-to-Market for New Offerings: critical for maintaining competitive advantage.
  • Employee Adoption Rate: indicates the internal acceptance of new strategic initiatives.

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

One insight gained is the importance of customer-centricity in the innovation process. According to McKinsey, firms that engage customers throughout the innovation process are 60% more likely to launch successful new products.

Another insight is the value of cross-functional collaboration. Diverse teams bring varied perspectives, which can lead to more creative and effective solutions.

Value Innovation Deliverables

  • Value Innovation Framework (PowerPoint)
  • Market Analysis Report (PDF)
  • Strategic Innovation Roadmap (PowerPoint)
  • Operational Excellence Toolkit (Excel)
  • Change Management Guidelines (Word)

Explore more Value Innovation deliverables

Value Innovation Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Value Innovation. These resources below were developed by management consulting firms and Value Innovation subject matter experts.

Aligning Value Innovation with Corporate Strategy

Value innovation must be a core component of the overall corporate strategy to ensure its effectiveness. This alignment is essential for securing the necessary resources and executive support. A study by BCG found that companies with innovation strategies aligned to their corporate strategies had 40% higher profit margins than their competitors.

When embarking on value innovation, leadership must ensure that the innovation goals are integrated into the strategic planning process. This integration ensures that innovation is not an isolated function but a strategic lever for growth and competitive advantage.

Measuring the Impact of Value Innovation

Executives are often concerned with how to measure the impact of value innovation initiatives. It is crucial to establish clear metrics and KPIs upfront. According to PwC, companies that establish innovation KPIs see a 75% success rate in achieving their innovation targets compared to those that do not.

Metrics should include both leading indicators, such as the number of ideas generated, and lagging indicators, such as market share impact. This dual approach provides a comprehensive view of the innovation process's effectiveness and its results.

Ensuring Cross-Functional Collaboration

For value innovation to be successful, cross-functional collaboration is imperative. A study by McKinsey highlights that 80% of executives believe their future success depends on the ability to collaborate across silos. However, fostering this collaboration can be a significant challenge within complex organizations.

Leaders must actively work to break down silos by promoting a culture of open communication and shared goals. Establishing cross-functional teams and innovation task forces can facilitate this collaboration, ensuring that diverse perspectives are integrated into the innovation process.

Adapting to Market Changes and Sustaining Innovation

Value innovation is not a one-time effort but an ongoing process that requires adaptation to market changes. As noted by Accenture, continuously innovative companies outperform the market by 10% over a five-year period. This underscores the importance of agility and responsiveness in sustaining innovation.

Companies should establish systems for monitoring market trends and customer feedback, allowing them to iterate on their value propositions rapidly. This agility ensures that the company remains relevant and can sustain its competitive edge over time.

Securing Buy-in for Value Innovation Initiatives

Securing buy-in for value innovation initiatives from all stakeholders is critical. Deloitte's research indicates that initiatives with executive buy-in are twice as likely to succeed. To secure this buy-in, it is necessary to demonstrate the strategic importance of innovation and its potential impact on the organization's growth and profitability.

Communicating the vision and benefits of value innovation in clear, quantifiable terms can help in gaining the support of key stakeholders. Additionally, involving stakeholders in the innovation process and demonstrating quick wins can build momentum and foster a culture that embraces innovation.

Integrating Digital Technologies into the Value Innovation Process

Integrating digital technologies into the value innovation process can significantly enhance the organization's ability to innovate. According to Gartner, 56% of CEOs said digital improvements have led to increased profits. Digital tools can streamline the innovation process, from ideation to execution, and provide valuable data insights.

Investing in digital platforms that facilitate collaboration, project management, and customer engagement can accelerate the innovation cycle. Furthermore, leveraging data analytics can provide deep insights into customer behavior and market trends, informing more strategic innovation decisions.

Value Innovation Case Studies

Here are additional case studies related to Value Innovation.

Customer Experience Strategy for Amusement Park in North America

Scenario: An established amusement park in North America seeks to achieve value innovation by redefining the guest experience amidst a 20% decline in visitor numbers due to rising competition and changing consumer preferences.

Read Full Case Study

Value Innovation Strategy for Wellness Retreat in Competitive Market

Scenario: A wellness retreat, nestled in a scenic but competitive landscape, is facing stagnation in its market share despite offering a premium experience.

Read Full Case Study

Value Innovation Strategy for Cosmetics Firm in Luxury Segment

Scenario: A leading cosmetics firm in the luxury segment is facing stagnation in a highly competitive market.

Read Full Case Study

Value Innovation Blueprint for Specialty Chemicals Firm in North America

Scenario: A leading specialty chemicals firm in North America is facing the challenge of stagnating market share despite having a diverse portfolio of patented products.

Read Full Case Study

Value Innovation Initiative for a Fast-Growth Tech Firm

Scenario: A technology firm that has successfully disrupted its industry is looking to continue its growth trajectory.

Read Full Case Study

Strategic Diversification Initiative for Boutique Hotel Chain in Europe

Scenario: A boutique hotel chain in Europe is at a crossroads, needing to embrace value innovation to stay competitive.

Read Full Case Study


Explore additional related case studies

Additional Resources Relevant to Value Innovation

Here are additional best practices relevant to Value Innovation from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Revitalized brand presence, leading to a 12% increase in market share and a 20% rise in customer engagement metrics.
  • Successfully redefined the value proposition through ideation workshops and competitor benchmarking, resulting in a 15% increase in customer engagement metrics.
  • Established an agile innovation roadmap, reducing time-to-market for new offerings by 25%.
  • Improved cross-functional collaboration, as evidenced by a 30% increase in the innovation pipeline strength.

The initiative has yielded significant positive outcomes, including a revitalized brand presence and increased market share. The redefined value proposition, developed through ideation workshops and competitor benchmarking, has led to a notable 15% increase in customer engagement metrics. The establishment of an agile innovation roadmap has also resulted in a 25% reduction in time-to-market for new offerings, showcasing improved efficiency. However, the initiative faced challenges in scaling new value propositions and aligning cross-functional teams, impacting the speed of execution and overall effectiveness. To enhance outcomes, a more robust change management strategy and clearer communication of the benefits and vision could have mitigated resistance to change and improved cross-functional alignment. Additionally, integrating digital technologies into the innovation process could have accelerated the initiative's impact and sustainability. Moving forward, it is recommended to focus on refining change management strategies, fostering cross-functional collaboration, and integrating digital tools to sustain and enhance the impact of value innovation initiatives.


 
David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

To cite this article, please use:

Source: Value Innovation in Precision Agritech, Flevy Management Insights, David Tang, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials




Additional Flevy Management Insights

Logistics Provider Overcomes Market and Operational Challenges with Value Innovation

Scenario: A mid-size logistics provider employed a Value Innovation strategy framework to address stagnating growth and declining customer satisfaction.

Read Full Case Study

Value Innovation Initiative for Mid-Sized Retailer in Competitive Landscape

Scenario: A mid-sized retail firm in a highly competitive market is struggling to differentiate its offerings and capture market share.

Read Full Case Study

Value Innovation in Precision Agritech

Scenario: The organization is a mid-sized agritech company specializing in precision farming solutions that has seen a plateau in market share growth.

Read Full Case Study

Scenic Rail Tourism Strategy for Alpine Sightseeing Train

Scenario: A specialized scenic and sightseeing transportation company operating alpine train tours faces a strategic challenge in creating value innovation amidst a saturated market.

Read Full Case Study

Logistic Efficiency Strategy for SMEs in E-Commerce Fulfillment

Scenario: A small to medium-sized enterprise in the logistics sector, focusing on e-commerce fulfillment, is confronted with the necessity for value innovation to stay competitive.

Read Full Case Study

Value Innovation Strategy for Semiconductor Manufacturer

Scenario: The organization is a mid-sized semiconductor manufacturer facing intense competition from both established and emerging players in the industry.

Read Full Case Study

Value Innovation Enhancement for Boutique Luxury Hotels

Scenario: The organization in question operates a chain of boutique luxury hotels in North America and has been struggling to differentiate its service offerings in a highly competitive market.

Read Full Case Study

Value Innovation Strategy for Biotech Firm in Specialty Pharmaceuticals

Scenario: The organization in question operates within the specialty pharmaceuticals sector of life sciences, focusing on developing innovative therapies.

Read Full Case Study

Transformation Strategy for Digital Agriculture Solutions Provider

Scenario: A mid-size digital agriculture solutions provider is facing 12% revenue decline due to market saturation and increasing competition.

Read Full Case Study

Digital Transformation Strategy for Boutique Event Planning Firm

Scenario: A boutique event planning firm, specializing in corporate events, faces significant strategic challenges in adapting to the rapid digitalization of the event planning industry.

Read Full Case Study

Organizational Alignment Improvement for a Global Tech Firm

Scenario: A multinational technology firm with a recently expanded workforce from key acquisitions is struggling to maintain its operational efficiency.

Read Full Case Study

Risk Management Transformation for a Regional Transportation Company Facing Growing Operational Risks

Scenario: A regional transportation company implemented a strategic Risk Management framework to address escalating operational challenges.

Read Full Case Study

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.