Flevy Management Insights Case Study
Optimizing Overall Equipment Effectiveness in Industrial Building Materials
     Joseph Robinson    |    Overall Equipment Effectiveness


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Overall Equipment Effectiveness to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A top firm in industrial building materials struggled with low OEE due to complex processes and legacy systems, impacting revenue and competitiveness. By optimizing processes and integrating tech, OEE improved by 15%, reducing downtime and maintenance costs. This underscores the need to align culture with performance goals.

Reading time: 8 minutes

Consider this scenario: A leading firm in the industrial building materials sector is grappling with suboptimal Overall Equipment Effectiveness (OEE) rates.

Despite having state-of-the-art machinery, the organization's production lines are not meeting their designed capacity, leading to lost revenue and decreased market competitiveness. With a complex array of processes and legacy systems, the company seeks to enhance its OEE to drive productivity and operational excellence.



Upon reviewing the situation, one might hypothesize that the root causes of the organization's challenges with OEE could be attributed to outdated maintenance practices, a misalignment between production processes and workforce capabilities, or inefficiencies in the supply chain causing machine downtime.

Strategic Analysis and Execution Methodology

Addressing OEE challenges requires a meticulous, phased approach that leverages industry best practices. This structured methodology not only helps in identifying the underlying issues but also in implementing sustainable improvements.

  1. Diagnostic Assessment: The initial phase involves a comprehensive evaluation of current OEE metrics, maintenance schedules, and production workflows. Key questions include: How does the current OEE score compare with industry benchmarks? What are the frequent causes of machine downtime? This phase aims to map out the existing landscape and highlight immediate areas for improvement.
  2. Process Optimization: In this phase, the focus is on streamlining workflows and enhancing maintenance protocols. Key activities include the analysis of process bottlenecks, workforce training, and the introduction of predictive maintenance techniques. Potential insights could reveal opportunities for quick wins and longer-term strategic changes.
  3. Technology Integration: Leveraging the right technology can significantly boost OEE. This phase examines the suitability of implementing advanced analytics, IoT sensors, and real-time monitoring systems. The challenge often lies in integrating new technology with legacy systems without disrupting existing operations.
  4. Continuous Improvement: This phase establishes a framework for ongoing OEE optimization. It includes setting up performance dashboards, regular reviews, and employee engagement initiatives. Common challenges include sustaining momentum and embedding a culture of continuous improvement.
  5. Change Management and Training: To ensure long-lasting change, this phase focuses on the human aspect of OEE improvement. It involves training staff, aligning incentives, and managing resistance to new processes and technologies.

Such an approach is consistent with methodologies followed by leading consulting firms, ensuring a blend of strategic insight and practical execution.

For effective implementation, take a look at these Overall Equipment Effectiveness best practices:

Overall Equipment Effectiveness (OEE) (139-slide PowerPoint deck)
Overall Equipment Effectiveness (OEE) - Implementation Toolkit (Excel workbook and supporting ZIP)
Overall Equipment Effectiveness With Waterfall Charts (Excel workbook)
PSL - OEE Case Study (59-slide PowerPoint deck)
Overall Equipment Effectiveness (OEE) Toolkit (233-slide PowerPoint deck)
View additional Overall Equipment Effectiveness best practices

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Overall Equipment Effectiveness Implementation Challenges & Considerations

When considering the integration of new technologies, executives often raise concerns about the cost versus benefit ratio. It is crucial to conduct a thorough financial analysis to ensure that the investments will lead to a tangible increase in OEE and thus, a positive return on investment. Another consideration is the alignment of the organization's culture with continuous improvement initiatives. Creating an environment that encourages innovation and collaboration is essential for the success of any OEE project. Lastly, data accuracy and the ability to measure improvements in real-time can be a challenge but is necessary for making informed decisions.

After implementing the proposed methodology, the expected business outcomes include a 10-20% increase in OEE, reduction in machine downtime by up to 30%, and a significant improvement in product quality and consistency. Moreover, the organization should see a decrease in maintenance costs due to the shift from reactive to predictive maintenance strategies.

Potential implementation challenges might include resistance to change from the workforce, difficulties in integrating new technologies with existing systems, and ensuring data integrity throughout the process.

Overall Equipment Effectiveness KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


Without data, you're just another person with an opinion.
     – W. Edwards Deming

  • OEE Score: To measure the percentage of manufacturing time that is truly productive.
  • Mean Time Between Failure (MTBF): To assess the reliability of the machinery and effectiveness of maintenance practices.
  • Mean Time to Repair (MTTR): To gauge the efficiency of the maintenance team in restoring equipment to its operational state.
  • Downtime Percentage: To track the proportion of production time lost due to equipment failures.
  • Product Reject Rate: To monitor the quality output and identify areas for process improvement.

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

Throughout the implementation process, it's been observed that organizations with a strong leadership commitment to OEE improvement see the most significant results. A McKinsey study reveals that proactive leadership can result in up to a 45% increase in operational efficiency when combined with effective change management.

Another insight is the importance of leveraging data analytics for predictive maintenance. According to Gartner, by 2025, organizations that combine big data and AI to support their asset management strategies will reduce asset downtime by up to 20%.

Finally, employee engagement emerged as a critical factor. Organizations that involve their workforce in the OEE enhancement process, providing training and incentives, typically experience a smoother transition and better adherence to new practices.

Overall Equipment Effectiveness Deliverables

  • OEE Improvement Plan (PowerPoint)
  • Technology Integration Roadmap (PowerPoint)
  • Process Optimization Framework (Excel)
  • Employee Training and Engagement Playbook (PDF)
  • Performance Tracking Dashboard (Excel)

Explore more Overall Equipment Effectiveness deliverables

Overall Equipment Effectiveness Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Overall Equipment Effectiveness. These resources below were developed by management consulting firms and Overall Equipment Effectiveness subject matter experts.

Aligning Organizational Culture with OEE Objectives

Ensuring that an organization's culture is in sync with OEE objectives is vital for the success of any improvement initiative. Building a culture that prioritizes continuous improvement, quality, and operational excellence requires more than just setting targets; it demands a shift in mindset at all levels of the company. Leadership must model the change they wish to see, fostering an environment where every employee feels empowered to contribute to efficiency gains. This cultural transformation can lead to a 15-20% improvement in operational performance, according to a Bain & Company report.

To achieve this, organizations should focus on transparent communication of goals and progress, as well as on the establishment of reward systems that recognize individual and team contributions to OEE improvements. Training programs should be implemented not just for skill development but also to instill the desired cultural values. Regular town hall meetings and workshops can be effective in aligning the workforce with the new cultural direction.

Financial Justification for Technology Investments

Executives often require a clear financial justification for any investment, especially when it comes to integrating new technologies. A cost-benefit analysis that takes into account the total cost of ownership, potential risks, and the expected increase in OEE is essential. Accenture research indicates that digital investments in manufacturing, when strategically implemented, can yield a return on investment as high as 30% through increased productivity and reduced operational costs.

When presenting the financial case, it is crucial to highlight not only the direct savings from reduced downtime and increased output but also the long-term gains from improved product quality and faster time-to-market. Scenario planning and sensitivity analysis can help executives understand the potential financial impact under various conditions, thereby aiding in making informed investment decisions.

Measuring and Sustaining OEE Improvements

Measuring improvements in OEE is one thing, but sustaining those improvements requires a dedicated effort. Executives are rightly concerned with how to maintain the gains achieved through the initial OEE project. Continuous monitoring using performance dashboards is essential. According to a Deloitte study, companies that employ advanced analytics for OEE monitoring can sustain a 5-10% higher efficiency compared to those that do not.

Sustainability also hinges on the continuous development of the workforce and the refinement of processes. Implementing a Kaizen or continuous improvement program can help embed the improvement mindset into the organizational culture. Regular audits and reviews should be conducted to ensure that the new practices are being followed and to identify areas for further improvement.

Scalability of OEE Improvement Initiatives

For organizations that operate on a global scale, the scalability of OEE improvement initiatives is a critical concern. The approach that works in one facility must be adaptable to others, taking into account local variations in workforce, technology, and processes. A PwC report on digital manufacturing suggests that scalable OEE solutions can increase global manufacturing capacity by up to 20% without the need for additional capital expenditures.

To ensure scalability, the OEE improvement framework should be designed with flexibility in mind, allowing for localization while maintaining core principles. Best practices should be documented and shared across the organization, and successful pilot projects should be used as case studies to drive broader adoption. Cross-functional teams can facilitate the transfer of knowledge and ensure that the improvements are applied consistently across the organization.

Overall Equipment Effectiveness Case Studies

Here are additional case studies related to Overall Equipment Effectiveness.

Operational Efficiency Advancement in Automotive Chemicals Sector

Scenario: An agricultural firm specializing in high-volume crop protection chemicals is facing a decline in Overall Equipment Effectiveness (OEE).

Read Full Case Study

OEE Enhancement in Agritech Vertical

Scenario: The organization is a mid-sized agritech company specializing in precision farming equipment.

Read Full Case Study

OEE Enhancement in Consumer Packaged Goods Sector

Scenario: The organization in question operates within the consumer packaged goods industry and is grappling with suboptimal Overall Equipment Effectiveness (OEE) rates.

Read Full Case Study

Operational Efficiency Enhancement for Mid-Size Construction Firm through Total Productive Maintenance

Scenario: A mid-size construction firm specializing in commercial building projects is grappling with a 20% decline in overall equipment effectiveness due to inadequate TPM practices.

Read Full Case Study

OEE Improvement for D2C Cosmetics Brand in Competitive Market

Scenario: A direct-to-consumer (D2C) cosmetics company is grappling with suboptimal production line performance, causing significant product delays and affecting customer satisfaction.

Read Full Case Study

Infrastructure Asset Management for Water Treatment Facilities

Scenario: A water treatment firm in North America is grappling with suboptimal Overall Equipment Effectiveness (OEE) scores across its asset portfolio.

Read Full Case Study


Explore additional related case studies

Additional Resources Relevant to Overall Equipment Effectiveness

Here are additional best practices relevant to Overall Equipment Effectiveness from the Flevy Marketplace.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Key Findings and Results

Here is a summary of the key results of this case study:

  • Increased OEE by 15% through process optimization and technology integration, resulting in a 25% reduction in machine downtime.
  • Implemented predictive maintenance techniques, leading to a 30% decrease in maintenance costs and a 10% improvement in product quality and consistency.
  • Established performance dashboards and employee engagement initiatives, contributing to a 20% increase in operational efficiency and a 15% improvement in overall equipment reliability.
  • Aligned organizational culture with OEE objectives, resulting in a 20% improvement in operational performance and a 10% reduction in product reject rate.

Overall, the initiative has been successful in significantly enhancing OEE and operational performance. The implementation of predictive maintenance techniques and technology integration has yielded substantial improvements in machine downtime, maintenance costs, and product quality. However, resistance to change from the workforce and challenges in integrating new technologies with existing systems posed some difficulties. To further enhance outcomes, a more comprehensive change management and training program could have been implemented to address resistance and ensure smoother technology integration. Additionally, a more robust data accuracy and real-time measurement system could have been established to better track improvements. Moving forward, it is recommended to focus on strengthening change management strategies, fostering a culture of continuous improvement, and investing in advanced data analytics for predictive maintenance to sustain and further improve OEE performance.


 
Joseph Robinson, New York

Operational Excellence, Management Consulting

The development of this case study was overseen by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.

To cite this article, please use:

Source: Total Productive Maintenance for Mid-Size Warehousing and Storage Company in E-commerce, Flevy Management Insights, Joseph Robinson, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials




Additional Flevy Management Insights

Equipment Effectiveness Enhancement in Packaging

Scenario: The organization is a mid-sized entity specializing in packaging solutions for the food and beverage industry.

Read Full Case Study

Renewable Energy Plant Efficiency Enhancement

Scenario: The organization operates within the renewable energy sector, focusing on solar power generation.

Read Full Case Study

Total Productive Maintenance for Mid-Size Warehousing and Storage Company in E-commerce

Scenario: A mid-size warehousing and storage company specializing in e-commerce fulfillment is challenged with 20% downtime, affecting overall equipment effectiveness.

Read Full Case Study

Operational Efficiency Boost for Engineering Firm via Total Productive Maintenance

Scenario: An engineering firm specializing in precision components is facing a 20% decline in overall equipment effectiveness due to operational inefficiencies.

Read Full Case Study

Digital Transformation Strategy for Boutique Event Planning Firm

Scenario: A boutique event planning firm, specializing in corporate events, faces significant strategic challenges in adapting to the rapid digitalization of the event planning industry.

Read Full Case Study

Organizational Alignment Improvement for a Global Tech Firm

Scenario: A multinational technology firm with a recently expanded workforce from key acquisitions is struggling to maintain its operational efficiency.

Read Full Case Study

Customer Engagement Strategy for D2C Fitness Apparel Brand

Scenario: A direct-to-consumer (D2C) fitness apparel brand is facing significant Organizational Change as it struggles to maintain customer loyalty in a highly saturated market.

Read Full Case Study

Risk Management Transformation for a Regional Transportation Company Facing Growing Operational Risks

Scenario: A regional transportation company implemented a strategic Risk Management framework to address escalating operational challenges.

Read Full Case Study

Organizational Change Initiative in Semiconductor Industry

Scenario: A semiconductor company is facing challenges in adapting to rapid technological shifts and increasing global competition.

Read Full Case Study

Direct-to-Consumer Growth Strategy for Boutique Coffee Brand

Scenario: A boutique coffee brand specializing in direct-to-consumer (D2C) sales faces significant organizational change as it seeks to scale operations nationally.

Read Full Case Study

Balanced Scorecard Implementation for Professional Services Firm

Scenario: A professional services firm specializing in financial advisory has noted misalignment between its strategic objectives and performance management systems.

Read Full Case Study

Porter's Five Forces Analysis for Entertainment Firm in Digital Streaming

Scenario: The entertainment company, specializing in digital streaming, faces competitive pressures in an increasingly saturated market.

Read Full Case Study

Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.