This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
This product (Lean-led Business Transformation) is a 31-slide PPT PowerPoint presentation slide deck (PPT), which you can download immediately upon purchase.
Big cross-organizational change can be difficult and not all organizational transformation is the same. Rapid advances in technology, a growing global creative workforce, and market with fewer and fewer barriers to entry are driving a hyper-creative volatile marketplace. New ideas are making established business positions obsolete at an increasing rate. Products and services that survive are exposed to commodifying price pressure.
The world has started to repeatedly demand Operational Excellence not only in innovation but in delivery of customer service. Continuous improvement has been deeply emphasized with the increasing demand in the marketplace. Companies must recognize the fundamental market shifts that are occurring and must learn to respond effectively. This can be done by building an organization that discovers, shapes, and brings Lean-led Business Transformation to scale as part of its core business direction and purpose.
This framework provides a big picture view of Lean-led Business Transformation and the core benefits of a Lean-driven approach.
1. Organizational Capacity
2. Enhanced Customer Value
3. Leading-edge Operating Model
4. Operational Excellence
A Lean-led Approach provides business tangible results that are evident in financial performance, customer and employee satisfaction, and risk mitigation.
This deck also includes slide templates for you to use in your own business presentations.
Lean-led Business Transformation is a comprehensive approach that equips organizations with the tools to adapt to dynamic market conditions. The framework emphasizes a rigorous assessment of current operations, enabling the identification of inefficiencies and opportunities for improvement. By fostering a culture of continuous improvement, companies can achieve significant cost reductions, enhance customer satisfaction, and mitigate risks. This PPT provides actionable templates and detailed methodologies to guide your transformation journey, ensuring that your organization remains competitive and agile in an ever-evolving business landscape.
This PPT slide outlines key market trends driving companies toward lean-led transformation. It identifies 5 primary trends: commoditization of basic services, increased complexity and globalization of investments, stricter regulation, increasing focus on risk management, and changes in consumer behavior. Each trend is accompanied by a brief description and its corresponding impact on businesses.
The first trend highlights the declining value of standalone services, pushing firms to integrate offerings. This shift reflects a broader market evolution where clients seek comprehensive solutions rather than isolated services. The second trend points to the growing complexity of investments, emphasizing the rise of cross-border activities and alternative investment avenues. Companies must adapt to these dynamics to remain competitive.
Stricter regulation is also a significant trend, with increased oversight mandating firms to enhance consumer protection and comply with new rules, such as the Volcker rule. This regulatory environment necessitates investments in technology and compliance processes, which can strain resources. The focus on risk management is intensifying, driven by heightened risk aversion and a reduced willingness among consumers to incur debt. This shift underscores the need for firms to bolster their risk management capabilities.
Finally, changes in consumer behavior indicate a deterioration of trust and loyalty, leading to increased competition for creditworthy consumers. The impacts of these trends are multifaceted, including decreased unit margins, the necessity for new compliance processes, and a growing demand for advisory services. Companies that fail to adapt to these evolving market conditions risk declining profitability and market share.
This PPT slide outlines the critical roles and responsibilities of a Governance Body in executing a Lean-led transformation. It emphasizes the necessity of strong governance and leadership to ensure effective implementation and achievement of desired outcomes.
At the top of the hierarchy is the Executive Sponsor, whose primary responsibilities include defining strategic objectives and managing the scope and priorities among stakeholders. This role is pivotal for providing executive oversight and direction, serving as the decision-making authority, and ensuring alignment across the organization. The Executive Sponsor also drives the achievement of program goals and communicates essential updates to stakeholders.
Next in line is the Lean PMO (Project Management Office), which plays a vital role in managing the program across various workstreams. This includes planning and executing work against established plans, identifying issues, and taking necessary mitigating actions. The Lean PMO is responsible for confirming program results and benefits, which is crucial for maintaining accountability.
The Working Group, positioned below the Lean PMO, is tasked with generating deliverables and ensuring that the program's objectives are met. This group collaborates closely with the PMO to execute the program effectively and address any challenges that arise.
Finally, the Workstream level focuses on the operational aspects of the transformation. Each workstream is responsible for executing specific tasks and ensuring that progress is evaluated against the plans laid out by the higher governance levels.
The slide effectively communicates that strong governance and leadership are essential for driving successful Lean-led transformations, highlighting the interconnected roles that contribute to overall program success.
This PPT slide outlines the benefits of a Lean-led transformation approach, emphasizing its role in fundamentally reshaping an organization. At the core, it presents Lean as a leadership philosophy that fosters a culture of continuous improvement, aimed at maximizing customer value from top management to front-line staff.
The first key benefit highlighted is "Organizational Capacity." This section indicates that Lean practices enhance productivity by minimizing waste in processes. Additionally, it points out that Lean creates opportunities to redeploy resources for new business initiatives, effectively increasing the organization's capacity to adapt and grow.
Next, the slide addresses "Enhanced Customer Value." Here, it notes that both managers and staff gain a solid understanding of internal and external customer needs. This insight is crucial for aligning services with customer expectations, ultimately leading to improved satisfaction and loyalty.
The third benefit, labeled "Leading-edge Operating Model," discusses the implementation of best practices and standard technologies. This enables organizations to manage risks better and reduce losses, which is essential for maintaining operational integrity.
Finally, the slide emphasizes "Operational Excellence." It highlights improvements in responsiveness, allowing organizations to provide clients with timely information. Furthermore, it points out that Lean practices help reduce errors, leading to higher service quality and ongoing improvements.
Overall, this slide serves as a compelling overview for potential customers considering Lean methodologies. It succinctly captures how Lean can drive significant operational and customer-focused benefits, making it a valuable approach for organizations aiming for transformation.
This PPT slide outlines a framework for Lean-led transformation, emphasizing the enhancement of operating models to achieve 3 primary objectives: improved service, restructured costs, and growth. Each objective is supported by key actions that guide organizations in their transformation efforts.
For improved service, the focus is on aligning customization with pricing and value, ensuring customer requirements are met, and executing processes seamlessly. This approach aims to deliver real-time information to customers, enhancing their overall experience.
Restructured costs involve establishing an optimal global footprint that accommodates local and regional delivery strategies. Standardization of technology and processes is crucial, as is holding all business units accountable for their costs. This structured approach to cost management helps organizations streamline operations and reduce inefficiencies.
Growth is driven by deploying technology platforms that enable rapid responses to market and regulatory demands. The slide suggests creating scale and building flexibility to expand quickly when necessary. This adaptability is vital for organizations looking to thrive in dynamic environments.
The operating model section identifies various operational improvements, including differentiated client service, cost efficiency, and risk mitigation. These elements are essential for organizations aiming to navigate challenges effectively while pursuing their transformation goals.
Overall, the slide presents a clear and actionable roadmap for organizations considering Lean-led transformation. It highlights the interconnectedness of service improvement, cost restructuring, and growth, providing a comprehensive view of how these objectives can be achieved through strategic actions.
This PPT slide presents a comprehensive overview of a Service Delivery Model, emphasizing the functional aspects of lean-led transformation benefits. It is structured into 2 primary sections: Corporate and Business Units, each detailing various operational components.
Under the Corporate section, "Corporate Relationship Management" focuses on strategic client interactions. This includes managing high-level connections related to client planning and profitability. It highlights the importance of maintaining strong relationships to drive overall success. The "Corporate Specific Operations" element outlines operational activities tailored to client needs, such as account management and project oversight. This suggests a customized approach to service delivery, ensuring that client interactions are both effective and efficient.
In the Business Units section, "Corporate Service" is identified as the key point of contact for clients, responsible for day-to-day operations. This indicates a centralized approach to service management, ensuring consistency and accountability. The "COE and Shared Services Interactions" component emphasizes collaboration with Centers of Excellence (COEs) to ensure that services are delivered appropriately and performance metrics are gathered effectively.
The slide also touches on "Product and/or Geographic Shared Services," which perform standardized functions across various locations. This suggests a move towards greater efficiency through standardization while allowing for geographic nuances. The final section on "Global Centers of Excellence (COEs)" discusses the benefits of centralizing processes to enhance scalability and efficiency.
Overall, the slide illustrates a structured approach to service delivery, highlighting the importance of strategic relationships, operational efficiency, and standardized processes across the organization. These insights can guide potential customers in understanding how adopting such a model can enhance their operational effectiveness.
This PPT slide presents a concise overview of the tangible benefits derived from lean-led transformation, focusing on 3 key areas: customer service, risk mitigation, and staff satisfaction.
In the customer service section, the emphasis is on enhanced accuracy and responsiveness, which suggests a more reliable interaction with clients. The flexibility to meet client requirements indicates an adaptive approach to service delivery, allowing for customization based on specific needs. Online access to real-time information points to improved transparency and efficiency in communication, enabling quicker decision-making and response times.
The risk mitigation segment highlights the automation of manual processes, which can lead to reduced human error and increased operational efficiency. This is complemented by a focus on minimizing losses, suggesting a proactive approach to identifying and addressing potential issues before they escalate. Better alignment to changing regulations indicates an organization’s commitment to compliance and adaptability in a dynamic regulatory environment.
Lastly, the staff satisfaction section underscores the importance of aligning resources to skill levels, which can enhance productivity and job satisfaction. The mention of alternative workforce strategies, such as flexible and part-time programs, reflects a modern approach to workforce management, catering to diverse employee needs. Increased confidence in knowledge and capabilities suggests a culture of continuous learning and development, while heightened employee engagement and retention signals a positive workplace environment.
Overall, the slide effectively communicates that lean-led transformation not only drives operational efficiencies, but also fosters a more responsive and engaged workforce, ultimately benefiting the organization as a whole.
This PPT slide presents a framework for enhancing customer value through Lean-led transformation. It emphasizes the importance of understanding both internal and external customers, highlighting that this understanding is essential for identifying their specific requirements. The section labeled "IMPACT" outlines 2 key outcomes of this approach. First, it asserts that customer value is maximized while minimizing waste, suggesting a dual focus on efficiency and customer satisfaction. Second, it indicates that the entire process is captured from the customer's perspective, which is critical for ensuring that their needs are fully addressed.
The "PROCESS" section elaborates on actionable steps to achieve these benefits. It stresses the necessity of capturing the voice of the customer regarding products and services. This involves gathering insights on various attributes of offerings, customer experiences with those offerings, and interactions with business processes or representatives. By addressing these areas, organizations can better understand customer expectations and respond effectively to their needs.
The slide concludes with a reminder that the Lean-led transformation process must focus on real customer concerns, values, and expectations, devoid of biases. This reinforces the notion that a customer-centric approach is vital for driving meaningful improvements. Overall, the slide serves as a guide for organizations aiming to leverage Lean methodologies to enhance customer value while maintaining operational efficiency. It encourages a thorough examination of customer interactions and feedback to inform strategic decisions.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
ABOUT FLEVYPRO
This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
Read Customer Testimonials
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me
in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success.
"
– Bill Branson, Founder at Strategic Business Architects
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."
– David Harris, Managing Director at Futures Strategy
"I am extremely grateful for the proactiveness and eagerness to help and I would gladly recommend the Flevy team if you are looking for data and toolkits to help you work through business solutions."
– Trevor Booth, Partner, Fast Forward Consulting
"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for
the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service.
"
– Jim Schoen, Principal at FRC Group
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact
that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.
I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.
Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.
Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world.
"
– Roberto Pelliccia, Senior Executive in International Hospitality
"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."
– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
"One of the great discoveries that I have made for my business is the Flevy library of training materials.
As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy
It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients.
"
– Ed Kemmerling, Senior Lean Transformation Expert at PMG
"[Flevy] produces some great work that has been/continues to be of immense help not only to myself, but as I seek to provide professional services to my clients, it gives me a large "tool box" of resources that are critical to provide them with the quality of service and outcomes they are expecting."
– Royston Knowles, Executive with 50+ Years of Board Level Experience
Receive our FREE presentation on Operational Excellence
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks.
Receive our FREE presentation on Operational Excellence
Get Our FREE Product.
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks.
Click main image to view in full screen.
