|
flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
|
Do women or men make better leaders? Recently, McKinsey republished an article from 1976 entitled ‘Sex bias – still in business’ with the following 2014 introduction: Despite much talk of equal opportunity for women, discrimination persists… Are Women Good for Business?
The greatest salespeople aren’t always the greatest CRM experts… and it doesn’t always matter. Every sales department has one. And, sadly, new recruits born into a world of web often sneer at them. The experienced… Why Old School Sales Techniques Work
Between 2002 and 2008, I was employed by British Telecom as the Central Regional Sales Director. This afforded me the ability to influence, coach, mentor and deliver results through a staff of over 300; across… A Comprehensive Guide to Staff Retention
I was recently visiting an established client and saw the opportunity to “drop In” on a potential client that I had been repeatedly trying to contact. Why wouldn’t you, I hear you ask? I approached… Persistence or Annoyance
There’s no better time than the New Year to bring fresh ideas to your business. Last year we saw the rise of crowdfunding, the announcement of exciting wearable technologies, and a continued effort to engage… Marketing Spend in 2015
Is it ever OK for a manager to be friends with their employees? Believe me, this isn’t just a question brand new manager’s struggle with (and most of them do). It’s an issue a lot… I’m Your Boss, Not Your Friend: 10 Reasons Why Your Boss Shouldn’t Be Your Friend
Note from the Editor: This article was originally published in the Reading Eagle’s Business Weekly and is re-posted with their permission. It was contributed by Dr. Santo D. Marabella, The Practical Prof(R). * * * * Young professionals.… Young Professionals: It’s Not an Oxymoron, Right?
What, another clarion call urging executives to fundamentally rethink their business models through digital technology? The business media have had no shortage of these. Many such bulletins focus on radically changing the nature of competition… Digitizing Your Business Model
Don Schwerzler is arguably the world’s leading expert on family business. In fact, he has been working and advising in this field since 1967, a track record of almost half a century. Don has been published in… Our One-on-one with the World Leading Expert on Family-owned Businesses, Don Schwerzler
Changes and improvements in parcel delivery options will give a boost to e-commerce sites in 2015, according to a new report by Fastlane International. The internet retail delivery and international parcel market is poised for… Delivery Innovations for e-Commerce in 2015
Note from the Editor: This article was originally published in the Reading Eagle’s Business Weekly and is re-posted with their permission. It was contributed by Dr. Santo D. Marabella, The Practical Prof(R). * * * * Today, The… Tethered to Technology
As 2014 wound down, I took the time to pause, and look ahead to what top customer service trends will surface in 2015 and beyond. Good service — whether it’s to answer a customer’s question… Customer Service in 2015