flevyblog

Flevy Blog is an online business magazine covering Business Strategies, Business Theories, & Business Stories.
MANAGEMENT & LEADERSHIP STRATEGY, MARKETING, SALES OPERATIONS & SUPPLY CHAIN ORGANIZATION & CHANGE IT/MIS Other

Information Technology (IT) Redesign

Editor's Note: Take a look at our featured best practice, IT Strategy (30-slide PowerPoint presentation). The key drivers of Information Technology (IT) or Management Information Systems (MIS) value are an organization's IT mindset and its ability to execute. Today’s best practices show that IT value can be maximized when enterprise IT investments are aligned with business goals and IT execution is [read more]

* * * *

Disruptive change has put a tremendous strain on organizations and their IT departments.  The capabilities of the IT talent is declining due to inadequate technical education and aging workforce.  Legacy systems and diverse IT applications are frequent across most organizations.  Mergers and Acquisitions have become a norm, pushing vendors to form alliances.  Mobile devices, tablets, and social media have been quite common across employees of almost all organizations.  Cloud Computing and software-as-a-service (SAAS) have further complicated IT strategies, facilitation of Information Security, and keeping costs under control.

Systems to capture real-time data and using it to make informed decisions and provide personalized responses to customers (predictive analysis) will become a necessity in future.  Organizations that will not equip themselves with these systems quickly will simply end up outsourcing to companies able to provide such services inexpensively and efficiently.

Due to these factors, leadership of the IT units is under immense pressure to revamp their IT function, to deliver advanced functionalities, stay abreast of Innovation, curtail costs, provide superior customer experiences, and gain distinct Competitive Advantage.

IT Redesign does not work merely by following generic recommendations of pundits from leading IT companies.  It necessitates following a systematic process of clearly directing the unit’s focus on the value propositions of the company.  To accomplish this, IT leadership needs to first analyze their existing service or product offerings and evaluate the value they generate.

The IT function of an organization can generate value in 6 ways—the key Value Drivers—by using efficient deployment of technology.  These Value Drivers assist the technology leadership in their role to facilitate in providing capabilities the business needs most:

  1. Cost-effectiveness
  2. Quality
  3. Responsiveness
  4. Aggregation
  5. Agility
  6. Innovation

A dedicated commitment to the delivery of these 6 value drivers enhances the impact of the IT unit tremendously.  Let’s discuss these value drivers in a bit detail.

Cost-effectiveness

Managing IT related costs is the foremost driver of value for the IT function.  This value driver demands commitment from the leadership to:

  • Keep IT related costs lower than those of rivals.
  • Reliably enhance the cost indicators.
  • Finance initiatives to build distinctive capabilities.
  • Curtail spending in activities not adding value for the enterprise.

For example, a renowned retail supermarket has in place a sole straightforward yet reliable IT system to track and manage all functions.  The system monitors all expenditures and allows investing only in initiatives that positively impact its critical capabilities (e.g. superior customer service).

Quality

This driver of value for the IT function warrants maintaining high standards of quality of service / products.  The driver warrants commitment from the leaders to:

  • Consistently achieve or exceed the agreed upon—or standard—service or product quality levels.
  • Conform to security, confidentiality, and regulatory standards, risk management protocols, and operational guidelines.

For instance, a large global industrial corporation employs customized Robotics and Supply Chain Management applications to develop and manage outstanding Operational Excellence capabilities of their people.

Responsiveness

This value driver demands consistently high levels of engagement across the different departments of the company.  The driver warrants commitment from the leaders to:

  • Maintain efficient service delivery, candid communication, and high-degree of engagement with internal stakeholders.
  • Collaborate and partner with all other units of the organization to prepare realistic estimates and interpret changing internal demand patterns.
  • Stay informed of the organizational-level requirements, objectives, and priorities.

For example, in order for financial institutions to serve their consumers better and thrive in this age, it is imperative to transform their Strategy and operations.  This entails enabling rigorous cooperation and harmony between the business and IT departments to ensure that the back office operations fully facilitate front office functions.

Interested in learning more about Information Technology (IT) Redesign?  You can download an editable PowerPoint on Information Technology (IT) Redesign here on the Flevy documents marketplace.

Do You Find Value in This Framework?

You can download in-depth presentations on this and hundreds of similar business frameworks from the FlevyPro Library.  FlevyPro is trusted and utilized by 1000s of management consultants and corporate executives. Here’s what some have to say:

“My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market.  They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions.  I strongly recommend FlevyPro to any consultant serious about success.”

– Bill Branson, Founder at Strategic Business Architects

“As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power.  For us, it is an invaluable resource to increase our impact and value.”

– David Coloma, Consulting Area Manager at Cynertia Consulting

“FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients.  In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over!  The quality of the decks available allows me to punch way above my weight – it’s like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.”

– Roderick Cameron, Founding Partner at SGFE Ltd

170-slide PowerPoint presentation
This presentation is a collection of PowerPoint diagrams and templates used to convey 30 different IT-related frameworks, models, standards and methodologies. The list is compiled based on recent trends in agile methodologies, cybersecurity, project management, and risk management, reflecting [read more]

Readers of This Article Are Interested in These Resources


243-slide PowerPoint presentation
Unlock Your CTO Potential: The Ultimate CTO Business Toolkit In the rapidly evolving landscape of modern business, the role of a Chief Technology Officer (CTO) has become more critical than ever before. As technology continues to reshape industries and drive innovation, CTOs are at the [read more]


 
41-slide PowerPoint presentation
 
 
21-slide PowerPoint presentation

About Mark Bridges

Mark Bridges is a Senior Director of Strategy at Flevy. Flevy is your go-to resource for best practices in business management, covering management topics from Strategic Planning to Operational Excellence to Digital Transformation (view full list here). Learn how the Fortune 100 and global consulting firms do it. Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice methodologies and templates. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago. You can connect with Mark on LinkedIn here.

, , , , , , , , , , , , , , , ,



Complimentary Business Training Guides


Many companies develop robust strategies, but struggle with operationalizing their strategies into implementable steps. This presentation from flevy introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution. [Learn more]

  This 48-page whitepaper, authored by consultancy Envisioning, provides the frameworks, tools, and insights needed to manage serious Change—under the backdrop of the business lifecycle. These lifecycle stages are each marked by distinct attributes, challenges, and behaviors. [Learn more]

We've developed a very comprehensive collection of Strategy & Transformation PowerPoint templates for you to use in your own business presentations, spanning topics from Growth Strategy to Brand Development to Innovation to Customer Experience to Strategic Management. [Learn more]

  We have compiled a collection of 10 Lean Six Sigma templates (Excel) and Operational Excellence guides (PowerPoint) by a multitude of LSS experts. These tools cover topics including 8 Disciplines (8D), 5 Why's, 7 Wastes, Value Stream Mapping (VSM), and DMAIC. [Learn more]
Recent Articles by Corporate Function

  

  

  

  

  

The Flevy Business Blog (https://flevy.com/blog) is a leading source of information on business strategies, business theories, and business stories. Most of our articles are authored by management consultants and industry executives with over 20 years of experience.

Flevy (https://flevy.com) is the marketplace for business best practices, such as management frameworks, presentation templates, and financial models. Our best practice documents are of the same caliber as those produced by top-tier consulting firms (like McKinsey, Bain, Accenture, BCG, and Deloitte) and used by Fortune 100 organizations. Learn more about Flevy here.
  


OUR CORE OFFERINGS
Flevy Marketplace: Top 100
· Strategy & Transformation
· Digital Transformation
· Operational Excellence
· Organization & Change
· Financial Models
· Consulting Frameworks
· PowerPoint Templates
FlevyPro (Subscription Service)
KPI Library
Streams (Functional Bundles)
Flevy Executive Learning (FEL)
PowerPoint Services

FREE Resources

About Flevy
Management Topics
Marcus (AI-Powered Consultant)
Partner Program
LinkedIn Influencer Marketing
FAQ / Terms / Privacy / Blog
Contact Us: support@flevy.com



CONNECT WITH US!
       
TOP 100 TRENDING TOPICS
Acquisition Strategy
Agile
Analytics
Artificial Intelligence
Balanced Scorecard
Best Practices
Big Data
Breakout Strategy
Business Continuity Planning
Business Plan Financial Model
Business Transformation
CMMI
COBIT
Change Management
Cloud
Communications Strategy
Company Financial Model
Competitive Advantage
Competitive Analysis
Consulting Frameworks
Continuous Improvement
Core Competencies
Corporate Culture
Cost Reduction Assessment
Customer Experience

BROWSE BY FUNCTION
Strategy, Transformation, & Innovation
Digital Transformation
Operational Excellence and LSS
Organization, Change, & HR
Management Consulting

Customer Journey
Customer Service
Cyber Security
Data Privacy
Decision Making
Digital Marketing Strategy
Digital Transformation
Digital Transformation Strategy
Due Diligence
ESG
Employee Engagement
Employee Training
Enterprise Architecture
Growth Strategy
HR Strategy
Hiring
Hoshin Kanri
ISO 27001
ITIL
Information Technology
Innovation Management
Integrated Financial Model
Kaizen
Kanban
Key Performance Indicators

ADDITIONAL RESOURCES
Business Strategy Frameworks
Case Studies
Consulting Training Guides
COVID-19 Trend Data
Digital Transformation
Financial Advising Services (FAS)

Knowledge Management
Leadership
Lean
Lean Manufacturing
Logistics
M&A (Mergers & Acquisitions)
Manufacturing
Market Research
Marketing Plan Development
Maturity Model
McKinsey PowerPoint
McKinsey Templates
Operational Excellence
Organizational Change
Organizational Design
Performance Management
Post-merger Integration
Pricing Strategy
Process Improvement
Process Maps
Procurement Strategy
Product Launch Strategy
Product Strategy
Project Management
Quality Management


Free Resources
KPI Library
Lean Management
Lean Six Sigma Training Guides
Marcus Insights
Operational Excellence

Real Estate
Remote Work
Restructuring
Risk Management
Robotic Process Automation
SWOT
SaaS
Sales
Scrum
Service Design
Six Sigma Project
Social Media Strategy
Strategic Planning
Strategic Thinking
Strategy Development
Supply Chain Analysis
Sustainability
Target Operating Model
Team Management
Total Productive Maintenance
Value Chain Analysis
Value Creation
Value Stream Mapping
Visual Workplace
Workplace Safety


Product Strategy
Small Business Owner
Startup Resources
Strategic Planning
Strategic Planning Process
Value Innovation Strategy


© 2012-2024 Copyright. Flevy LLC. All Rights Reserved.