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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
A management consulting framework for establishing IT operating model in the organization (ITOM). The framework consist of blueprint documents and tools for the following dimensions; IT processes (including process descriptions), organizational setup of IT (including organizational structure and role descriptions), governance model (including relevant decision bodies) and performance matrix (relevant strategic and operational KPI's)
An ITOM is a visual toolset that provides a description of the way in which IT is governed and the IT function organises itself to meet its operational and strategic objectives
The content should be used as a tool to help in engagements where the client's operating model needs to be reviewed and modified
The tool is not a methodology and does not intend to be prescriptive. A client's particular context, issues and objectives should be considered when designing its operating model
The documents incorporates best-practice from client engagements and accepted industry standards (e.g. PRINCE2, ITIL, CobiT)
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Information Technology PowerPoint Slides: IT Operating Model Framework PowerPoint (PPT) Presentation, Eldiablo666
AUTHOR: ELDIABLO666
DETAILS
This business document is categorized under the function(s): Information Technology Organization, Change, & HR
It applies to All Industries
File Type: PowerPoint (ppt)
File Size: 2.7 MB
Number of Slides: 41 (includes cover, transition, & marketing slides)
Related Topic(s): Information Technology
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Jul 26, 2019
Most recent version published: Jul 29, 2019
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