“If I had an hour to save the world I would spend 59 minutes defining the problem and one minute finding solutions.” – Albert Einstein The 8D (Eight Disciplines) Problem Solving Process is a team oriented and structured problem solving methodology that is mainly used to identify, correct and eliminate recurring problems. The 8D Problem […]
About Frank Adler
Frank Adler co-founded Operational Excellence Consulting (OEC) in 2009 to follow his passion for Operational Excellence and to be able to work with individuals and organizations that share this passion. He has over 20 years of international executive leadership experience in General Management, multi-site Operations & Supply Chain Management, Quality & Customer Support Management, and Operational Excellence & Lean Six Sigma. View more of OEC's materials on Flevy here, including training guides and free downloads.Author Archive | Frank Adler
Strategy Development and Deployment with Hoshin Planning
People and their managers are working so hard to be sure things are done right, that they hardly have time to decide if they are doing the right things. – Stephen R. Covey Strategy is an expression of what an organization intents to do to get from a current state to a future state. Strategic plans […]
What Are Balanced Scorecards?
Balanced Scorecards tell you the knowledge, skills and systems that your employees will need (learning and growth) to innovate and build the right strategic capabilities and efficiencies (internal processes) that deliver specific value to the market (customer) which will eventually lead to higher shareholder value (financial). –– Robert Kaplan & David Norton In 1990, Art […]
What Is Operational Excellence?
Perfection is not attainable, but if we chase perfection we can catch excellence. – Vince Lombardi In “The Discipline of Market Leaders – Choose your Customers, Narrow your Focus, Dominate your Market,” Michael Treacy and Fred Wiersema describe three distinct value propositions or disciplines an organization can choose to compete in their market or industry–Operational […]
