Flevy Management Insights Q&A
How can organizations measure the ROI of implementing OHSAS standards in terms of reduced workplace incidents and improved employee health?


This article provides a detailed response to: How can organizations measure the ROI of implementing OHSAS standards in terms of reduced workplace incidents and improved employee health? For a comprehensive understanding of OHSAS, we also include relevant case studies for further reading and links to OHSAS best practice resources.

TLDR Organizations can measure the ROI of OHSAS standards implementation through direct cost savings from reduced workplace incidents, lower absenteeism and turnover rates, decreased insurance premiums, and qualitative benefits like improved employee morale, enhanced reputation, and better Risk Management.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Return on Investment (ROI) Measurement mean?
What does Risk Management mean?
What does Employee Engagement mean?
What does Organizational Reputation mean?


Organizations across the globe are increasingly recognizing the importance of Occupational Health and Safety Assessment Series (OHSAS) standards, particularly OHSAS 18001 and its successor, ISO 45001. These standards are designed to help organizations control occupational health and safety risks. Implementing these standards is not just about compliance or achieving certification; it's about creating a safer workplace, enhancing employee well-being, and ultimately, driving organizational performance. Measuring the Return on Investment (ROI) of implementing these standards can be challenging, but it is essential for organizations to understand the tangible and intangible benefits that accrue from such an investment.

Quantitative Measures of ROI

One of the most direct ways to measure the ROI of implementing OHSAS standards is through the reduction in workplace incidents and their associated costs. This includes direct costs such as medical expenses, workers' compensation claims, and legal fees, as well as indirect costs like lost productivity, equipment damage, and the impact on employee morale. A study by the National Safety Council in the United States estimated that the average cost of a workplace injury exceeds $39,000 in direct and indirect costs. Organizations that have implemented OHSAS standards and achieved significant reductions in workplace incidents can calculate their ROI by comparing these avoided costs against the investment made in implementing and maintaining the standards.

Another quantitative measure is the reduction in absenteeism and turnover rates. Health and safety initiatives can lead to a healthier, more engaged workforce, which in turn reduces absenteeism and turnover. The cost savings from reduced turnover alone can be significant, considering that the Center for American Progress estimates that replacing a worker can cost anywhere from 16% to 213% of the employee's annual salary, depending on the role. By tracking changes in absenteeism and turnover rates before and after OHSAS implementation, organizations can further quantify their ROI.

Insurance premiums can also serve as a quantitative indicator of ROI. Many insurers offer lower premiums to organizations that demonstrate a strong commitment to health and safety, as this reduces the risk of costly claims. Organizations can compare their insurance costs before and after implementing OHSAS standards to quantify savings. Additionally, some organizations may qualify for grants or subsidies for implementing health and safety standards, which can further offset the investment cost.

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Qualitative Measures of ROI

Beyond the numbers, implementing OHSAS standards can lead to qualitative improvements that, while harder to quantify, are equally important. Employee morale and engagement often improve in safer workplaces, as employees feel valued and protected. High levels of employee engagement are correlated with increased productivity, better customer service, and higher profitability. Although difficult to measure precisely, the impact on organizational culture can be assessed through employee surveys and feedback mechanisms before and after implementation.

Another qualitative benefit is the enhancement of the organization's reputation. Compliance with recognized standards like OHSAS 18001 or ISO 45001 can enhance an organization's image among customers, suppliers, and the community. This can lead to increased business opportunities, as many clients prefer to do business with organizations that demonstrate a commitment to health and safety. The reputational benefits can also help attract and retain top talent, as prospective employees are increasingly valuing workplace safety and corporate social responsibility in their employment decisions.

Risk management is another area where OHSAS standards provide qualitative ROI. By implementing these standards, organizations can identify potential hazards and control risks more effectively, reducing the likelihood of incidents that could disrupt operations and lead to significant financial losses. This proactive approach to risk management supports business continuity and resilience, helping organizations navigate challenges more effectively.

Real World Examples

Several organizations have publicly shared their success stories with OHSAS standards. For example, a report by Deloitte highlighted a manufacturing company that saw a 40% reduction in workplace accidents within two years of implementing OHSAS 18001. This reduction in accidents led to a significant decrease in lost workdays, medical costs, and insurance premiums, demonstrating a clear ROI from their investment in health and safety standards.

In another case, PwC reported on a construction company that implemented ISO 45001 and saw not only a reduction in workplace incidents but also an improvement in project delivery times and a decrease in costs associated with rework and defects. The company attributed these improvements to the enhanced safety culture and processes that came with the ISO 45001 implementation.

These examples, along with the quantitative and qualitative measures outlined above, illustrate the multifaceted ROI of implementing OHSAS standards. While the initial investment may be significant, the long-term benefits—ranging from reduced costs and improved efficiency to enhanced reputation and employee well-being—demonstrate that prioritizing health and safety is not just a compliance exercise but a strategic business decision.

Best Practices in OHSAS

Here are best practices relevant to OHSAS from the Flevy Marketplace. View all our OHSAS materials here.

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Explore all of our best practices in: OHSAS

OHSAS Case Studies

For a practical understanding of OHSAS, take a look at these case studies.

OHSAS Enhancement for Agritech Firm

Scenario: A mid-sized agritech firm specializing in sustainable farming solutions has been struggling to align its Occupational Health and Safety Assessment Series (OHSAS) with its rapid technological advancements and international expansion.

Read Full Case Study

Occupational Health & Safety Enhancement in Power & Utilities

Scenario: The organization is a regional player in the Power & Utilities sector, struggling to maintain compliance with Occupational Health and Safety Assessment Series (OHSAS) 18001 standards.

Read Full Case Study

Occupational Health & Safety Audit for Luxury Retailer in Europe

Scenario: A luxury fashion retailer in the European market is facing challenges in maintaining compliance with Occupational Health and Safety Assessment Series (OHSAS) standards.

Read Full Case Study

Global Market Entry Strategy for E-commerce Cosmetics Brand

Scenario: An emerging e-commerce cosmetics brand is confronting significant challenges in scaling its operations internationally, underscored by its need to comply with varying OHSAS regulations across different markets.

Read Full Case Study

OHSAS Strategy Redesign for Construction Firm in High-Risk Environment

Scenario: A multinational construction firm specializing in high-rise developments is facing challenges in aligning its Occupational Health and Safety Management Systems (OHSAS) with international standards, particularly in volatile markets.

Read Full Case Study

Operational Excellence Framework for Agritech Firm in Competitive Landscape

Scenario: An agritech company specializing in precision agriculture technology is facing challenges in aligning its Occupational Health and Safety Assessment Series (OHSAS) with its rapid technological advancements and market expansion.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How can organizations ensure continuous improvement in their OHSAS practices in a rapidly changing business environment?
Achieve continuous improvement in OHSAS by integrating with Strategic Planning, leveraging Digital Transformation, and adapting to regulatory changes for Operational Excellence. [Read full explanation]
How can businesses leverage AI and IoT technologies to enhance their OHSAS implementations?
Integrating AI and IoT into OHSAS enhances Risk Management, Compliance, and fosters a proactive Safety Culture, offering a comprehensive approach to workplace safety and Operational Excellence. [Read full explanation]
How are emerging technologies like wearable devices transforming occupational health and safety management?
Wearable devices are revolutionizing Occupational Health and Safety Management by enhancing real-time monitoring, improving ergonomics, and fostering a culture of safety and compliance. [Read full explanation]
What strategies can organizations adopt to integrate OHSAS with remote work policies effectively?
Organizations can effectively integrate OHSAS with remote work policies through Strategic Planning, Operational Excellence, and fostering a Leadership and Culture that prioritizes employee well-being, leveraging technology, and ensuring continuous communication and support. [Read full explanation]
What role does data privacy play in the context of OHSAS, especially with the increasing use of digital health monitoring tools?
Data Privacy is crucial in OHSAS and ISO 45001 frameworks, requiring a balance between Operational Excellence and Risk Management with digital health tools' adoption. [Read full explanation]
What impact do you foresee from the global push towards sustainability on OHSAS practices?
The global sustainability movement is fundamentally transforming OHSAS practices by integrating them with ESG criteria, elevating stakeholder expectations, and driving innovation for operational excellence and risk management. [Read full explanation]

Source: Executive Q&A: OHSAS Questions, Flevy Management Insights, 2024


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