Flevy Management Insights Case Study
Sustainable Forestry Growth Strategy in Emerging Markets


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Emerging Market Entry to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A top sustainable forestry firm experienced a 20% market share drop and a 15% cost hike due to supply chain inefficiencies while entering emerging markets. By penetrating these markets and launching new sustainable products, the firm regained 5% market share and cut supply chain costs by 15%, highlighting the critical role of Strategic Planning and Innovation.

Reading time: 9 minutes

Consider this scenario: A leading sustainable forestry company, operating primarily in established markets, faces the strategic challenge of emerging market entry.

The organization confronts a 20% decline in market share due to aggressive competition and a 15% cost increase from supply chain inefficiencies. The primary strategic objective is to penetrate emerging markets, leveraging sustainable practices to gain a competitive advantage and secure long-term growth.



The organization has been successful in maintaining sustainable forestry practices in established markets but now finds its growth stagnating amidst rising competition and operational costs. It appears that the company's traditional market strategies and operational frameworks are ill-suited for the dynamics of emerging markets. The necessity to innovate its business model and streamline its supply chain becomes evident for sustaining growth and competitiveness.

Industry Analysis

The global forestry industry is witnessing a significant transformation, driven by environmental concerns and the increasing demand for sustainable products. The industry's competitive landscape is rapidly evolving, reflecting a shift towards more eco-friendly practices.

Understanding competitive forces reveals:

  • Internal Rivalry: Intense competition among established players fighting for market share while adhering to sustainability standards.
  • Supplier Power: Moderate, with a growing inclination towards suppliers who embrace sustainable practices.
  • Buyer Power: High, as consumers and businesses increasingly demand sustainably sourced products.
  • Threat of New Entrants: Low to moderate, due to high entry barriers related to sustainability certifications and market knowledge.
  • Threat of Substitutes: Moderate, with alternative materials like bamboo posing a threat to traditional wood products.

Emergent trends include:

  • Digital transformation in supply chain management, offering both opportunities to reduce costs and risks of implementation.
  • Increase in sustainable product demand, presenting an opportunity to capture new market segments but requiring innovation in product offerings.
  • Regulatory changes for sustainability practices, posing both compliance challenges and opportunities for market differentiation.

The global push towards sustainability and digital integration into supply chains represents significant shifts in industry dynamics. For the organization, embracing digital transformation and aligning with regulatory changes are critical to capturing emerging market opportunities.

For a deeper analysis, take a look at these Industry Analysis best practices:

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Internal Assessment

The organization excels in sustainable forestry practices with a strong commitment to environmental stewardship, yet it struggles with adapting these strengths to the competitive and operational realities of emerging markets.

A 4DX Analysis suggests that while the organization has clearly defined wildy important goals (WIGs) related to sustainability, it lacks the disciplines of execution—specifically in the areas of leverage and engagement—necessary for effective market entry strategies.

A Value Chain Analysis reveals inefficiencies in the supply chain and product lifecycle management that hinder the organization's ability to compete on cost and innovation in new markets.

The Gap Analysis underscores significant discrepancies between the company’s current operational capabilities and the agility required to navigate the complexities of emerging markets. Bridging this gap is imperative for successful market entry and sustainable growth.

Strategic Initiatives

  • Emerging Market Entry: This initiative aims to establish the company's presence in select emerging markets by leveraging its sustainability credentials to differentiate and capture market share. The value comes from tapping into new customer bases and diversifying market risk. This will require significant market research, local partnerships, and adjustments to supply chain operations.
  • Digital Transformation of the Supply Chain: By integrating advanced digital tools, the goal is to enhance operational efficiency and reduce costs. This initiative is expected to create value through improved margin and responsiveness to market demands. It will necessitate investments in technology and training, along with a cultural shift towards innovation.
  • Sustainability-Driven Product Innovation: Developing new products that meet the specific needs of emerging markets can open new revenue streams and strengthen the brand. This requires investment in R&D and marketing, leveraging the company’s sustainability as a core value proposition.

Emerging Market Entry Implementation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


What gets measured gets managed.
     – Peter Drucker

  • Market Share Growth: Essential for measuring the success of entry into emerging markets.
  • Supply Chain Cost Reduction: A decrease in costs will indicate efficiency gains from digital transformation.
  • Product Innovation Index: Tracks the launch and performance of new products designed for emerging markets.

These KPIs offer insights into the effectiveness of the strategic initiatives, highlighting areas of success and opportunities for course correction.

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Emerging Market Entry Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Emerging Market Entry. These resources below were developed by management consulting firms and Emerging Market Entry subject matter experts.

Stakeholder Management

The successful implementation of strategic initiatives critically depends on the engagement and support from both internal and external stakeholders.

  • Employees: Essential for driving internal change and executing new strategies.
  • Local Partners: Key to navigating emerging markets and establishing a local presence.
  • Suppliers: Critical for maintaining sustainability standards and supply chain efficiency.
  • Customers: Their feedback will inform product innovation and market strategy adjustments.
  • Regulatory Bodies: Ensuring compliance with local environmental and business regulations.
Stakeholder GroupsRACI
Employees
Local Partners
Suppliers
Customers
Regulatory Bodies

We've only identified the primary stakeholder groups above. There are also participants and groups involved for various activities in each of the strategic initiatives.

Learn more about Stakeholder Management Change Management Focus Interviewing Workshops Supplier Management

Emerging Market Entry Deliverables

These are a selection of deliverables across all the strategic initiatives.

  • Emerging Market Entry Plan (PPT)
  • Supply Chain Digital Transformation Roadmap (PPT)
  • Sustainability-Driven Product Innovation Framework (PPT)
  • Market Research and Analysis Report (PPT)

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Emerging Market Entry

The organization utilized the Market-Based View (MBV) of strategy to guide its entry into emerging markets. The MBV framework, which focuses on the importance of external market conditions in formulating strategy, was instrumental in identifying attractive markets and positioning the company's sustainable forestry products. This approach was chosen because it emphasizes understanding the competitive environment and leveraging the organization's external opportunities. The team meticulously:

  • Conducted comprehensive market analysis to identify emerging markets with high demand for sustainable products and low competitive intensity.
  • Assessed the competitive landscape in these markets to determine the optimal market entry strategy, such as partnerships, joint ventures, or direct investment.
  • Developed positioning strategies that highlighted the unique value proposition of the company's sustainable forestry practices to differentiate from local competitors.

Additionally, the Resource-Based View (RBV) framework was employed to align the company’s internal capabilities with the identified market opportunities. The RBV framework suggests that competitive advantage is achieved by leveraging a firm's unique resources and capabilities. This perspective was critical for the organization to match its strengths with the opportunities identified through the MBV analysis. The process included:

  • Evaluating the company’s unique resources, such as sustainable forestry practices and green certifications, that could be leveraged in emerging markets.
  • Identifying capability gaps that needed to be addressed to successfully enter and compete in these new markets.
  • Developing a strategic plan to enhance these capabilities, including technology transfer, training for local employees, and establishing local supply chains.

The combination of MBV and RBV frameworks enabled the organization to strategically enter emerging markets. By understanding the external market dynamics and aligning its unique internal capabilities, the company successfully established a competitive presence in new markets, resulting in increased market share and enhanced brand recognition in the sustainable forestry sector.

Digital Transformation of the Supply Chain

For the digital transformation of the supply chain, the organization adopted the Lean Startup methodology. This iterative, customer-focused approach helped the company to rapidly innovate and implement digital solutions in its supply chain. The Lean Startup methodology was particularly useful because it prioritizes customer feedback and agile development, enabling the organization to adapt quickly to supply chain challenges. The team executed the following steps:

  • Developed a minimum viable product (MVP) for the digital supply chain solution, focusing on core features that address the most pressing efficiency issues.
  • Tested the MVP with internal users and key suppliers to gather feedback on its effectiveness and usability.
  • Iterated on the digital solution based on feedback, continuously improving its functionality and integration into the supply chain.

Concurrently, the organization utilized the Capability Maturity Model Integration (CMMI) to assess and improve its supply chain processes. CMMI provided a structured approach for evaluating the maturity of the company's supply chain processes and identifying areas for improvement. This framework was essential for ensuring that digital transformation efforts were grounded in process excellence. The implementation involved:

  • Conducting a baseline assessment of the current maturity level of supply chain processes.
  • Identifying process improvement goals aligned with the strategic objectives of the digital transformation initiative.
  • Implementing targeted process improvements and measuring the impact on supply chain efficiency and effectiveness.

By employing the Lean Startup methodology alongside CMMI, the organization was able to rapidly deploy and refine digital solutions that significantly enhanced the efficiency of its supply chain. This dual-framework approach led to reduced operational costs, improved supplier collaboration, and increased responsiveness to market demands, thereby supporting the company's competitive position in sustainable forestry.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Successfully entered select emerging markets, achieving a 5% increase in global market share.
  • Reduced supply chain costs by 15% through digital transformation initiatives.
  • Launched three new sustainability-driven products, contributing to a 10% increase in revenue from new market segments.
  • Established partnerships with local entities, enhancing market penetration and supply chain efficiency.
  • Received positive feedback from 80% of customers on new product innovations and sustainability practices.
  • Identified and began addressing capability gaps in technology transfer and local employee training.

The strategic initiatives undertaken by the organization to enter emerging markets and innovate its product offerings have yielded significant results. The 5% increase in global market share and the 15% reduction in supply chain costs are particularly noteworthy, demonstrating the effectiveness of the market entry strategy and the digital transformation of the supply chain. The launch of new products contributing to a 10% revenue increase from new market segments indicates successful innovation and alignment with consumer demand for sustainable products. However, the results also highlight areas for improvement, such as the need for enhanced technology transfer and training for local employees, suggesting that the capability-building aspect of the strategy requires further attention. Additionally, while the establishment of local partnerships has been beneficial, the process of navigating local market dynamics and regulatory environments may have been underestimated, impacting the speed and efficiency of market penetration.

For next steps, the organization should focus on deepening its engagement with local partners and regulatory bodies to better navigate the complexities of emerging markets. This includes investing more in local capability building, particularly in technology and sustainability practices, to ensure long-term competitiveness. Expanding the digital transformation efforts beyond the supply chain to include customer engagement and feedback mechanisms could further enhance market responsiveness and innovation. Additionally, exploring strategic acquisitions or alliances could accelerate market penetration and access to local expertise. Finally, a continuous review and adaptation of the market entry and product innovation strategies should be institutionalized to remain agile in the face of evolving market demands and competitive dynamics.

Source: Sustainable Forestry Growth Strategy in Emerging Markets, Flevy Management Insights, 2024

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