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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
Human Resource and Quality Management (QM)
Lecture Outline
1. Human Resources and Quality Management
2. Changing Nature of Human Resources Management
3. Contemporary Trends in Human Resources Management
4. Employee Compensation
5. Managing Diversity in Workplace
6. Job Design
7. Job Analysis
8. Learning Curves
Quality Management (QM) is very much the term of the 1990s. While much of the theory which underlines QM is not new, the 'packaging' has helped it assume a great deal of prominence in recent times. It is frequently promoted as the key to business survival in an increasingly competitive, quality and cost-conscious world.
QM has potentially significant implications for human resource manage ment (HRM) in organizations. This paper identifies the potential impact of QM on a number of aspects of HRM including performance appraisal, recruitment and selection, training, job design and work organization and compensation.
Discussion focuses on some of the key issues which arise in each of these areas and indicates how some organizations are dealing with them, and draws on the experiences of organizations which have implemented QM.
In conclusion, it is suggested that HRM can play a major role in successfully integrating QM into organizations and that human resource professionals need to adopt a strategic role so that HRM activities are brought into alignment with QM philosophies.
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Source: Best Practices in Human Resources, Quality Management & Assurance PowerPoint Slides: Human Resource and Quality Management PowerPoint (PPT) Presentation, UJ Consulting
ABOUT THE AUTHOR: UJ CONSULTING
UJ Consulting
Untung Juanto ST., MM. Founder of UJ Consulting. He is professionally experienced business and management consultant in several local and multinational companies.
[read more]
He has an experience in managing an effective and efficient company with various approach methods adapted to different industries because He had a career from the lower management level as Supervisor before finally being at the top management level. His Top Management experience started from the position of General Manager, VP Operation, HR Director and Business Development Director
He completed his undergraduate education majoring in Architecture at Diponegoro University, Semarang, Central Java, Indonesia. After that, He continued to Master of Management level majoring in Human Resource Management with cum laude predicate with a GPA of 3.94 at Mercubuana University, Jakarta, Indonesia.
His last work experience as Deputy President Director at Hutahaean Group in charge of 14 business units engaged in various industries including CPO Production, Oil Palm Plantation, Cassava Plantation, Tapioca flour production, 4 and 5 star hotels, waterparks, golf courses and housing with a total of employees more than 3,000 employees.
His biggest achievement was in 2021 when He served as Deputy President Director at Hutahaean Group Indonesia by increasing the company's revenue from IDR 700 billion to IDR 1.1 trillion (y/y) and increasing the profit margin by more than 20%. Doing a turn around on business units that have lost in the last 5 years become profits. In addition, He have also succeeded in creating an efficient and effective management system by redesigning the Business Process Management (BPM), reviewing Standard Operating Procedures (SOP) and Work Instructions and compiling the appropriate Key Performance Indicator Management (KPIM) to increase employee productivity.
He is currently active as a part-time business and management consultant (online) at Enquire Corp. and Flevy Corp. In addition, He also teach part-time at several universities for courses in strategic management, human resource management, project management, entrepreneurship and business.
UJ Consulting has published 169 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations Strategy, Marketing, & Sales
It applies to All Industries
File Type: PowerPoint (ppt)
File Size: 1.4 MB
Number of Slides: 31 (includes cover, transition, & marketing slides)
Related Topic(s): Human Resources Quality Management & Assurance
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Nov 24, 2021
Most recent version published: Mar 21, 2022
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