Lecture Outline
1. Design Process
2. Concurrent Design
3. Technology in Design
4. Design Reviews
5. Design for Environment
6. Design for Robustness
7. Quality Function Deployment
Effective design can provide a competitive edge
a. matches product or service characteristics with customer requirements
b. ensures that customer requirements are met in the simplest and least costly manner
c. reduces time required to design a new product or service
d. minimizes revisions necessary to make a design workable
Product design
a. defines appearance of product
b. sets standards for performance
c. specifies which materials are to be used
d. determines dimensions and tolerances
IDEA generation
a. Company's own R&D department
b. Customer complaints or suggestions
c. Marketing research
d. Salespersons in the field
e. Factory workers
f. New technological developments
g. Competitors
How the product will be made
a. Simplificationreducing number of parts, assemblies, or options in a product
b. Standardizationusing commonly available and interchangeable parts
c. Modular Designcombining standardized building blocks, or modules, to create unique finished products
d. Design for Manufacture (DFM)
e. Designing a product so that it can be produced easily and economically
Usability
a. Ease of use of a product or service
b. ease of learning
c. ease of use
d. ease of remembering how to use
e. frequency and severity of errors
f. user satisfaction with experience
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Source: Best Practices in QFD PowerPoint Slides: Product Design and Quality Function Deployment PowerPoint (PPT) Presentation, UJ Consulting
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