Why the Interest in Mindfulness? The practice of mindfulness has been closely associated with improvements in mental health, physical health and overall well-being (1). These benefits have also been observed in the workplace, where ‘mindful’ individuals are reported to better cope with stress, have improved relationships and greater engagement with the organisation and its goals […]
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How Do We Manage Strategic Change?
Let’s first define Strategic Change. A restructuring of an organization’s business or marketing plan that is typically performed in order to achieve an important objective. For example, a strategic change might include shifts in a corporation’s policies, target market, mission or organizational structure. — BusinessDictionary There’s no doubt that Strategic Change–or any change of such […]
Learn to Affect Customer Behavior Using the Theory of Planned Behavior
How can you change the behavior of your customers? Try the Theory of Planned Behavior. The Theory of Planned Behavior (TPB) is an established behavioral psychological theory that links beliefs and behavior. It was developed by Icek Ajzen in 1985 and since been applied to studies of the relations among beliefs, attitudes, behavioral intentions, and behaviors in various […]
7 Tips to Improve your Matrix Organization
You find a matrix organization in most companies. Especially the bigger ones. But putting a matrix structure to work can be quite a challenge. Yes, matrix organizations have been around for quite some time. And they can be a smart choice to put your strategy to work. But that doesn’t change the fact that most […]
Talent Management Is DEAD–Killed by Complexity!
The “War for Talent” Since McKinsey coined the team in 1997[1], they have argued strongly that effective Talent Management (TM) is a driver of value creation in organisations. This has launched a spate of TM practices in consulting companies, as well as a multi-billion dollar industry for software vendors like Oracle, SAP, and IBM. Enterprises […]
Why You Should Invest in Your Employees’ Education
Any successful business owner or senior level manager will know that investing in employees is essential to the smooth running and the success of their business. Taking the time to invest in your employees ensures a high level of employee satisfaction, something which can often be necessary in order for the company to be productive, […]
Action Is the Enemy of Thought
What’s the issue here? In the fast-paced world of today, we are urged to undertake ‘business at the speed of thought’ and become increasingly action orientated. Intuitively it makes sense to increase our speed of response in this rapidly changing environment. But, as we move to action, have our organisations become more effective at understanding […]
The Agony and the Ecstacy of a Change Manager
Editor’s Note: Editor’s Note: Ron Leeman is a world-recognized Change Manager and author of several Change, Process, and Project training guides on Flevy. You can also learn more about Ron and his approach to Change in our interview with him. * * * * There is a famous line in the 1965 film The Agony and the Ecstacy about […]
Are Your Stakeholders Supportive of Your Project?
Yesterday, a Project Management Best Practice was shared regarding stakeholders, whom are important to any project’s success. According to Do your stakeholders know why your project exists? article (published on CIO.com), you need to conduct a kickoff meeting, distribute the statement of work, conduct regular meetings, and produce summary reports. I absolutely agree with the author Brad Egeland! […]
When You Care Enough to Give Your Best
Customer care or service quality or quality of service seems to be a fallacy nowadays. The truth that some of us tend to forget sometimes is that we are all customers and we are all consumers. We do care about many things, price, attributes, convenience, product quality, but, what about service quality? According to Zeithaml, […]
Stress Management and Meditation in Corporate Culture: Key Components of Success and Work-Life Integration
Meditation is the ancient-latest trendy buzzword making the rounds, and even those who wouldn’t give the concept a second thought a few years ago are now practicing on a regular basis. Some folks have been practicing for years and would appreciate reinforcement at work, where most of their waking time is spent! Clearing the mind […]
What Factors Truly Drive Change?
A couple decades ago, back in 1992, W. Warner Burke and George Litwan collated a number of organizational change models into one holistic view of how organizational structure and design affects change. With this research, Burke and Litwan developed the Causal Model of Organizational Performance and Change, otherwise known as the Burke-Litwin Model. Their seminal framework […]
