This is the true story of two organizations that have recently undergone significant change. Economics forced them to re-examine their key business processes and staff allocations in order to continue to survive and hopefully – grow. I have changed their names in order to protect the innocent. We’ll call them Organization Opportunity and Organization Challenge. […]
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How to Get your Employees Engaged
Employee engagement creates a powerful, positive force for change. It helps break down departmental silos. It leads to increased operational effectiveness and fosters an environment where innovations are more likely to happen. There are many benefits for organizations to have engaged employees: reduced turnover; which is a significant cost to organizations, enhanced commitment to business […]
Why Do Employers Need a Strategic Worksite Wellness Program?
Editor’s Note: This article provides an overview to the guide, Why Employers Need a Strategic Worksite Wellness Program. This guide is a 23-slide editable PowerPoint presentation developed by this article’s author, Dr. Brent Green. It is available for purchase on the Flevy documents marketplace here. * * * * This PowerPoint presentation offers an excellent […]
Change: Measuring Outcomes
My article called 70% of Change Management Initiatives Fail–REALLY? has now hit over 5950 views along with 66 Likes and 21 Comments on LinkedIn. In the main, this failure rate stems from none other than McKinsey and Company who since 2006 have surveyed some 6,800 “CEO’s and senior executives” who had experienced a significant performance transformation […]
The 5 Critical Elements to Creating a Project Management Center of Excellence
Creating a Project Management Centre of Excellence is the driving force that takes an organization forward to realize their project management mandate. It encompasses the process of creating a strategy for project management, re-shaping the culture to be more focused on the consistency in the management of projects and implementing a project management process. Creating […]
We Are the (Change) Champions
Queen sang … We are the champions, my friends, and we’ll keep on fighting ’til the end. We are the champions, we are the champions, no time for losers, ’cause… A fitting anthem for Change Champions I think which is what this article is about… Change Champions as a network of individuals who are appointed […]
Get More Done: Fostering an Organized, Productive Workplace
Shockingly, 25 percent of startups will fail in their first year. That’s according to data from Harvard Business School. Harvard research also shows that of those startups remaining after one year, 36 percent will fail. So what makes a startup successful? Is it the location? The industry? The money? Some might say it comes down […]
Change–Just KISS
I recently contributed to a thread about models and methodologies on LinkedIn and said “Are we making change too complicated? Isn’t it just is a simple matter of getting from A to B and ensuring your people join you on the journey! Just a thought!” In an update I posted regarding my article 70% of […]
Is Your Organization the Best It Can Be?
Here is an opportunity to assess your organization against global best practices and receive a feedback report! Did you know that excellence models have captured the principles and best management practices of high performing organizations and that research over the past 25 years has validated the positive relationship of implementing these models and organizational performance? […]
Customer Service: Is it Time to Nix Your Phone Scripts?
When you work for a large company, the customer service department is an influential player in its overall success. Whether you’re part of this team or simply work in an ancillary role, the responsiveness and helpfulness of those who are customer-facing impacts everyone. In an effort to maintain brand consistency and provide customer service representatives […]
Achieving Sustainability and Responsibility through Stakeholder Engagement: The Financial Services Case
The Increasing Role of Compliance Finance plays a critical role for society at large, serving individuals, families, businesses, governments, and civic institutions. The Financial Services industry performs indispensable functions such as enabling saving and investment, providing protection from risks and supporting the creation of new jobs and enterprises. It is critical that the industry operates […]
Getting Maximum Performance from Your Staff
In an earlier article published on Flevy, we discussed the immense benefits to be gained from maximizing employee productivity and increasing retention. In this article, we’ll look at how the changes in performance may be achieved. Obviously, we are looking at a significant shift in thinking and culture within the organization. This comes with a commitment […]
