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Flevy Management Insights Q&A
What strategies can organizations employ to ensure the retention of identified successors?


This article provides a detailed response to: What strategies can organizations employ to ensure the retention of identified successors? For a comprehensive understanding of Succession Management, we also include relevant case studies for further reading and links to Succession Management best practice resources.

TLDR Organizations can retain identified successors through a multifaceted approach involving Creating a Culture of Growth and Development, offering Competitive Compensation and Benefits, and engaging in Transparent Communication and Providing Leadership Opportunities, as evidenced by practices at Google, McKinsey, Netflix, Salesforce, and General Electric.

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Succession planning is a critical aspect of Strategic Planning within an organization, ensuring its resilience and continuity in the face of leadership transitions. It involves identifying and developing new leaders who can replace old leaders when they leave, retire, or die. However, once potential successors are identified, retaining them becomes a new challenge. Organizations must employ robust strategies to ensure these high-potential individuals remain engaged and committed to the organization's future.

Creating a Culture of Growth and Development

One effective strategy for retaining identified successors is by fostering a culture that prioritizes growth and development. This involves providing continuous learning opportunities, mentorship programs, and clear career progression paths. According to Deloitte's 2019 Global Human Capital Trends survey, organizations with a strong learning culture are 92% more likely to innovate, 52% more productive, and more likely to attract and retain top talent. This underscores the importance of investing in the development of identified successors, not just for their individual growth but for the organization's competitive advantage.

Mentorship, in particular, plays a crucial role in the development and retention of successors. Pairing high-potential employees with experienced leaders within the organization can facilitate knowledge transfer, enhance leadership skills, and provide the guidance necessary for navigating the complexities of leadership roles. Furthermore, personalized development plans that align with both the organization's goals and the individual's career aspirations can significantly increase engagement and loyalty among potential successors.

Real-world examples of this strategy in action include Google's famed 'Career Guru' program, which pairs employees with senior leaders for career coaching, and McKinsey's personalized professional development plans for consultants. These initiatives not only help in retaining talent but also ensure the organization is continuously nurturing a pipeline of capable leaders ready to take on future challenges.

Explore related management topics: Competitive Advantage

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Offering Competitive Compensation and Benefits

Another critical strategy for retaining identified successors is offering competitive compensation and benefits packages. While financial remuneration is not the sole motivator for many high-potential employees, it remains a significant factor in their decision to stay with an organization. According to a 2020 survey by PwC, competitive pay and benefits were among the top reasons employees chose to stay with their current employers. This highlights the necessity for organizations to regularly benchmark their compensation packages against industry standards and adjust them to remain competitive.

Beyond basic salary, organizations should consider offering tailored benefits that align with the values and needs of their high-potential employees. This could include flexible working arrangements, health and wellness programs, stock options, and other financial incentives tied to the organization's performance. Such benefits not only demonstrate the organization's commitment to its employees' well-being and success but also align their interests with the long-term goals of the organization.

Companies like Netflix and Salesforce are renowned for their innovative approaches to compensation and benefits, offering generous parental leave policies, comprehensive health benefits, and stock options that tie the success of the individual to the success of the organization. These practices not only help in attracting top talent but also in retaining them by creating a strong sense of loyalty and belonging.

Engaging in Transparent Communication and Providing Leadership Opportunities

Transparent communication and the provision of leadership opportunities are also vital in retaining identified successors. Keeping potential leaders informed about the organization's vision, strategic direction, and their role in achieving these objectives helps in building trust and aligning their efforts with the organization's goals. According to a report by McKinsey, organizations that excel in aligning their employees with the company's purpose are 1.4 times more likely to have engaged employees and see 1.4 times more sustained profitable growth.

Providing leadership opportunities is equally important. This could range from leading high-stakes projects to participating in strategic decision-making processes. Such experiences not only prepare identified successors for future leadership roles but also signal the organization's trust in their capabilities. It's a powerful motivator and can significantly enhance their commitment to the organization.

For instance, General Electric's renowned Leadership Programs offer rotations across different business units, exposing participants to various aspects of the business and preparing them for leadership roles. This approach not only aids in the development of well-rounded leaders but also significantly improves retention rates by demonstrating a clear investment in the individual's career progression.

Ultimately, retaining identified successors requires a multifaceted approach that encompasses development opportunities, competitive compensation, and active engagement with the organization's vision and goals. By implementing these strategies, organizations can ensure they have a robust pipeline of leaders ready to steer them towards future success.

Best Practices in Succession Management

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Explore all of our best practices in: Succession Management

Succession Management Case Studies

For a practical understanding of Succession Management, take a look at these case studies.

Succession Management Enhancement in Telecom

Scenario: The organization is a multinational telecommunications company facing challenges in ensuring leadership continuity and preparing for future organizational needs.

Read Full Case Study

Succession Planning for Infrastructure Conglomerate

Scenario: The organization is a multinational infrastructure conglomerate with a diverse portfolio including construction, energy, and transportation.

Read Full Case Study

Succession Management Strategy for Professional Services Firm

Scenario: A leading professional services firm is facing challenges in maintaining a robust leadership pipeline due to upcoming retirements and unexpected departures of key leaders.

Read Full Case Study

Succession Planning Enhancement for a Fast-growing Tech Firm

Scenario: The organization is a rapidly expanding technology company with a proven track record of developing innovative and disruptive solutions in its industry.

Read Full Case Study

Succession Management Enhancement for Global Retailer

Scenario: A large-scale retailer with a multinational presence is facing an imminent leadership gap due to an aging executive team and a lack of prepared successors.

Read Full Case Study

Succession Planning Framework for Aerospace Leader in the D2C Sector

Scenario: An established aerospace firm in the direct-to-consumer market is grappling with identifying and developing internal successors for its critical leadership roles.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How can organizations integrate diversity and inclusion goals into their succession management plans?
Organizations can integrate D&I into succession management by embedding it in Organizational Culture, ensuring Strategic Alignment with business goals, and adopting inclusive practices to build a diverse leadership pipeline. [Read full explanation]
In what ways can succession planning contribute to or enhance corporate governance practices?
Succession Planning is crucial for Corporate Governance, enhancing Risk Management, supporting Strategic Planning and Performance Management, and fostering Leadership Development and Organizational Culture, ensuring long-term organizational success. [Read full explanation]
What are the critical steps in developing a transparent and equitable succession planning process?
A transparent and equitable Succession Planning process involves assessing current/future needs, identifying/developing successors, and fostering a culture of Transparency and Equity, integrated with Strategic Planning and Talent Management. [Read full explanation]
What innovative approaches are companies taking to identify and prepare the next generation of leaders in family businesses?
Family-owned organizations are innovating leadership development by emphasizing Soft Skills, leveraging Digital Platforms for personalized learning, and providing Cross-Functional Leadership Experiences to prepare future leaders. [Read full explanation]
What role does organizational culture play in the success of succession management strategies?
Organizational Culture is crucial for Succession Management success, fostering environments for leadership development and strategic alignment, with strong cultures enhancing and misaligned cultures hindering succession efforts. [Read full explanation]
How can family businesses overcome resistance to change in succession planning processes?
Overcoming resistance to change in family business succession planning involves Strategic and Empathetic approaches, including clear communication, stakeholder involvement, leadership development, and phased implementation. [Read full explanation]
What role does digital transformation play in modernizing succession management practices?
Digital Transformation revolutionizes Succession Management by leveraging Data Analytics, Digital Platforms, and Digital Learning to modernize talent identification, decision-making, and leadership development, ensuring organizational resilience. [Read full explanation]
What strategies can family businesses use to manage conflicts arising from succession planning?
Family businesses can manage succession planning conflicts through Clear Governance Structures, Strategic Succession Planning, promoting a Culture of Open Communication, and implementing Fair and Transparent Processes, all aimed at ensuring a smooth transition. [Read full explanation]

Source: Executive Q&A: Succession Management Questions, Flevy Management Insights, 2024


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