Flevy Management Insights Case Study
Portfolio Strategy for Eco-Friendly Packaging Innovator
     David Tang    |    Portfolio Strategy


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Portfolio Strategy to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR A pioneering organization in the eco-friendly packaging industry faced rising production costs and declining market share due to competition and supply chain challenges. By streamlining operations and innovating high-margin sustainable products, the company improved profitability and supply chain resilience, reinforcing its leadership in sustainability while highlighting the need for careful resource management and strategic alignment.

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Consider this scenario: A pioneering organization in the eco-friendly packaging industry faces a critical juncture in its growth trajectory, necessitating a refined portfolio strategy.

The company is encountering a 20% increase in production costs, exacerbated by a shortage of sustainable raw materials and a 15% decline in market share due to emerging competitors with innovative solutions. Externally, changing consumer preferences towards sustainability and regulatory pressures for environmentally friendly packaging solutions present both challenges and opportunities. The primary strategic objective of the organization is to innovate its product offerings and optimize its supply chain to solidify its market leadership in the sustainable packaging sector.



The organization at the center of this strategic plan has been at the forefront of the eco-friendly packaging movement, yet it finds itself at a critical crossroads. The escalating cost of sustainable materials and the entry of competitive, innovative players into the market has highlighted the need for a strategic overhaul. The company's leadership is increasingly aware that its portfolio strategy must evolve to not only address these immediate challenges but also to capitalize on the growing consumer demand for environmentally responsible products.

Strategic Planning

The sustainable packaging industry is rapidly evolving, driven by consumer demand for eco-friendly products and regulatory mandates aimed at reducing environmental impact.

Understanding the competitive landscape requires an analysis of the key forces shaping the industry:

  • Internal Rivalry: Competition is intensifying as new entrants and established companies vie for market share in the burgeoning eco-friendly packaging sector.
  • Supplier Power: Limited sources of sustainable raw materials grant significant bargaining power to suppliers, impacting production costs and profitability.
  • Buyer Power: With a growing emphasis on sustainability, buyers possess considerable power, demanding more innovative and environmentally friendly packaging solutions.
  • Threat of New Entrants: The attractiveness of the eco-friendly packaging market has lowered barriers to entry, posing a threat from innovative startups.
  • Threat of Substitutes: Advances in alternative sustainable materials and packaging technologies pose a constant threat of substitution.

Emergent trends in the industry point towards a shift in the supply chain dynamics, consumer preferences, and regulatory environments. The major changes in industry dynamics include:

  • Increase in raw material scarcity: This presents both a risk in securing supply chain sustainability and an opportunity to innovate in material usage and sourcing strategies.
  • Technological advancements in packaging design and materials: Offering opportunities to differentiate product offerings but requiring significant investment in R&D and new production capabilities.
  • Heightened regulatory scrutiny: Creating opportunities for market leadership among compliant companies but introducing risks related to compliance costs and operational adjustments.

A PEST analysis reveals that political and environmental factors are driving regulatory changes, impacting industry standards and compliance requirements. Social shifts towards sustainability are influencing consumer behavior, while technological advancements offer new opportunities for innovation in materials and processes.

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Internal Assessment

The organization is recognized for its commitment to sustainability and innovation in the packaging industry, yet it faces challenges in raw material sourcing and production efficiency.

A MOST Analysis highlights the company's mission to lead the eco-friendly packaging market through innovation and sustainable practices. However, it needs to optimize its operations and supply chain to align with strategic objectives. The strengths of the company include a strong brand reputation and customer loyalty. Weaknesses lie in dependency on a limited range of sustainable materials and the high cost of production.

A Distinctive Capabilities Analysis indicates that the company excels in brand reputation and customer engagement but requires improvement in operational efficiency and adaptability to supply chain disruptions. Enhancing these capabilities is crucial for maintaining competitive advantage.

A McKinsey 7-S Analysis reveals misalignments between strategy, structure, and systems, particularly in supply chain management and innovation processes. Addressing these gaps is essential for strategic coherence and execution.

Strategic Initiatives

  • Portfolio Strategy Optimization: Revise the product portfolio to focus on high-margin, sustainable packaging solutions that meet emerging market needs. This initiative aims to improve profitability and market positioning by leveraging the company's strengths in sustainability and innovation. Value creation will stem from enhanced product differentiation and customer loyalty. This will require investment in R&D, marketing, and customer insights analysis.
  • Supply Chain Resilience Enhancement: Develop a more resilient supply chain through diversification of sustainable raw material sources and investment in technology for greater efficiency. The intended impact is to reduce vulnerability to raw material shortages and cost volatility, creating value through improved operational stability and cost management. Resources needed include partnerships with alternative suppliers and technology for supply chain optimization.
  • Innovation Acceleration in Sustainable Materials: Launch a dedicated innovation program to explore and develop alternative sustainable materials and packaging technologies. This initiative is designed to position the company as a leader in next-generation eco-friendly packaging, driving long-term growth. Value will be generated through proprietary materials and patents, requiring investment in innovation labs and collaborative industry partnerships.

Portfolio Strategy Implementation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


That which is measured improves. That which is measured and reported improves exponentially.
     – Pearson's Law

  • Margin Improvement on New Products: Tracks the profitability of newly launched products, indicating the success of portfolio optimization efforts.
  • Supply Chain Disruption Response Time: Measures the agility of the supply chain in responding to disruptions, reflecting the effectiveness of resilience enhancement efforts.
  • Number of Patents Filed for New Materials: Serves as an indicator of innovation output and future revenue potential from proprietary materials and technologies.

These KPIs offer insights into the effectiveness of strategic initiatives in improving profitability, supply chain resilience, and innovation output. Monitoring these metrics will enable the leadership team to make informed decisions and adjustments to the strategic plan.

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Portfolio Strategy Deliverables

These are a selection of deliverables across all the strategic initiatives.

  • Strategic Portfolio Optimization Plan (PPT)
  • Supply Chain Resilience Framework (PPT)
  • Innovation Program Roadmap (PPT)
  • Financial Impact Model of Strategic Initiatives (Excel)

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Portfolio Strategy Optimization

The organization applied the Value Chain Analysis to dissect its portfolio strategy optimization initiative comprehensively. The Value Chain Analysis, initially conceptualized by Michael Porter, serves as a framework to analyze internal company activities. Its application was pivotal in identifying value-adding activities that could be enhanced and those that did not add sufficient value and thus could be streamlined or eliminated. This strategic examination was instrumental in focusing the company's efforts on high-margin, sustainable packaging solutions.

Following the deployment of the Value Chain Analysis, the team undertook several steps:

  • Segmented the company's operations into primary and support activities to pinpoint where value was created and where costs were incurred.
  • Evaluated each activity's contribution to the development and delivery of the product portfolio, identifying opportunities for innovation and cost reduction.
  • Reallocated resources towards high-value activities such as R&D for sustainable materials and streamlined operations that had become cost centers without adding proportional value to the company or its customers.

Additionally, the organization utilized the Resource-Based View (RBV) to guide its strategic decision-making process. The RBV framework focuses on leveraging a firm's internal resources that are valuable, rare, inimitable, and non-substitutable to gain competitive advantage. This perspective was crucial in identifying the unique resources at the company's disposal that could be harnessed to innovate its product offerings.

To implement the RBV framework effectively, the organization:

  • Conducted a comprehensive audit of internal resources, including intellectual property, expertise in sustainable materials, and customer relationships.
  • Identified core competencies that were unique to the organization and could be further developed to enhance its competitive positioning.
  • Aligned its portfolio strategy with these core competencies, focusing on areas where it could leverage its unique strengths to create differentiated and high-margin products.

The results from implementing these frameworks were transformative. The Value Chain Analysis led to a more streamlined operation focused on high-value activities, significantly impacting the company's profitability and efficiency. Concurrently, the Resource-Based View enabled the organization to capitalize on its unique strengths, leading to the development of innovative and competitive packaging solutions that solidified its market leadership.

Supply Chain Resilience Enhancement

To enhance its supply chain resilience, the organization turned to the SCOR (Supply Chain Operations Reference) model. The SCOR model, renowned for its comprehensive approach to evaluating and improving supply chain performance, was instrumental in identifying areas of vulnerability and opportunities for optimization within the company's supply chain. This framework's application facilitated a structured analysis of the supply chain from suppliers to end customers, encompassing aspects such as planning, sourcing, manufacturing, delivery, and return.

In applying the SCOR model, the organization:

  • Mapped out its entire supply chain to identify critical dependencies and potential bottlenecks that could impact resilience.
  • Assessed the performance of each supply chain component using SCOR metrics, such as reliability, agility, and cost.
  • Developed targeted strategies to address identified vulnerabilities, including diversifying suppliers and investing in technology to enhance supply chain visibility and flexibility.

The results from the SCOR model implementation were significant. The organization achieved a more resilient supply chain capable of withstanding disruptions and adapting to changes in the supply environment. This improved resilience not only reduced the risk of production delays and cost overruns but also enhanced the company's ability to meet customer demands promptly and efficiently.

Innovation Acceleration in Sustainable Materials

For the strategic initiative focused on accelerating innovation in sustainable materials, the organization employed the TRIZ (Theory of Inventive Problem Solving) framework. TRIZ is a problem-solving, analysis, and forecasting tool derived from the study of patterns of invention within the global patent literature. It provided a systematic approach for the organization to break down and solve complex challenges related to developing new sustainable materials and packaging technologies.

Implementing the TRIZ framework involved:

  • Identifying and defining the specific challenges faced in developing new sustainable materials.
  • Using TRIZ principles to explore potential solutions, including analyzing patterns of invention that have solved similar problems in other industries.
  • Applying these solutions to the context of sustainable packaging, leading to the development of innovative materials and processes.

The application of the TRIZ framework led to breakthrough innovations in sustainable packaging materials. By systematically analyzing and solving the challenges associated with material development, the organization was able to introduce several new, eco-friendly packaging solutions to the market. These innovations not only reinforced the company's position as a leader in sustainability but also opened up new market opportunities and revenue streams.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Streamlined operations focusing on high-value activities, resulting in enhanced profitability and operational efficiency.
  • Developed innovative, high-margin sustainable packaging solutions, leveraging unique strengths in sustainability and customer engagement.
  • Achieved a more resilient supply chain with reduced risk of production delays and cost overruns, enhancing the ability to meet customer demands.
  • Introduced breakthrough innovations in sustainable packaging materials, reinforcing market leadership in sustainability.
  • Filed multiple patents for new materials, indicating a strong output of innovation and future revenue potential.
  • Margin improvement on new products, reflecting the success of portfolio optimization efforts.
  • Reduced supply chain disruption response time, demonstrating enhanced supply chain agility and resilience.

The strategic initiatives undertaken by the organization have yielded significant results, marking a successful overhaul in its approach to portfolio strategy, supply chain resilience, and innovation in sustainable materials. The focus on high-value activities and the development of innovative, high-margin sustainable packaging solutions have directly contributed to improved profitability and operational efficiency. The achievement of a more resilient supply chain has mitigated risks associated with production delays and cost overruns, crucially enhancing the company's responsiveness to market demands. The filing of multiple patents for new materials underscores a robust innovation output, promising future revenue streams and reinforcing the company's leadership in sustainability.

However, the results were not without their shortcomings. The emphasis on innovation and portfolio optimization required significant investment in R&D and new production capabilities, which may strain financial resources in the short term. Additionally, while the supply chain has become more resilient, the dependency on a diversified supplier base introduces complexity and potential challenges in supplier management and quality control. An alternative strategy could have been to invest more heavily in developing in-house capabilities for sustainable material production, potentially offering greater control over supply chain risks and costs.

Given the achievements and areas for improvement, the recommended next steps include a continued focus on innovation in sustainable materials and packaging solutions, ensuring these efforts are closely aligned with market needs and customer preferences. It is also advisable to enhance the company's in-house production capabilities for critical sustainable materials to reduce dependency on external suppliers. Finally, a rigorous cost-benefit analysis of new initiatives should be conducted to ensure financial sustainability and strategic alignment with long-term objectives.

Source: Portfolio Strategy for Eco-Friendly Packaging Innovator, Flevy Management Insights, 2024

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