Flevy Management Insights Case Study

Open Innovation Enhancement in Sports Equipment

     David Tang    |    Open Innovation


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Open Innovation to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR The organization faced challenges in integrating external ideas into its innovation pipeline, leading to missed opportunities and slower product launches. By revitalizing its Open Innovation strategy, it reduced time-to-market by 30%, launched five successful products, and increased R&D productivity by 40%, highlighting the importance of collaboration in driving innovation.

Reading time: 8 minutes

Consider this scenario: The organization is a leading sports equipment manufacturer looking to leverage Open Innovation to stay ahead in a highly competitive market.

Despite having a robust R&D department, the organization struggles to integrate external ideas and technologies into its innovation pipeline effectively. This has resulted in missed opportunities and a slower time-to-market for new products compared to industry benchmarks. The organization aims to revitalize its Open Innovation strategy to gain a competitive edge and meet the rapidly changing consumer demands.



In reviewing the sports equipment manufacturer's challenge, it is hypothesized that the primary issues may be a lack of a systematic approach to Open Innovation, and ineffective collaboration with external partners. Furthermore, the current corporate culture might not be conducive to embracing external innovations, leading to resistance within the organization.

Strategic Analysis and Execution

The resolution of these issues can be approached through a proven 5-phase Open Innovation framework. This structured methodology ensures a comprehensive transformation of the innovation process, fostering collaboration, and accelerating product development.

  1. Open Innovation Audit: Assess the current state of Open Innovation practices. Key questions include: How is the organization currently engaging with external partners? What are the existing barriers to Open Innovation? This phase involves stakeholder interviews, process mapping, and benchmarking against leading practices in the industry.
  2. Strategy Development: Define the Open Innovation strategy and objectives. Key activities include establishing a governance model, identifying target innovation areas, and setting clear goals. Insights from the audit phase inform this strategy to ensure alignment with business objectives and industry trends.
  3. Partner Ecosystem Building: Develop a robust network of external partners. Activities include identifying potential partners, setting up collaboration platforms, and creating partnership models. Challenges often involve aligning objectives and intellectual property concerns.
  4. Process and Culture Integration: Implement new processes and cultural shifts necessary for Open Innovation. This includes developing training programs, creating cross-functional teams, and fostering an innovation-friendly environment. Deliverables at this stage are often change management plans and communication strategies.
  5. Performance Measurement and Continuous Improvement: Establish KPIs and feedback loops to measure the impact of Open Innovation initiatives. This phase focuses on tracking progress, learning from pilot projects, and refining strategies based on performance data.

For effective implementation, take a look at these Open Innovation best practices:

Open Innovation Management (26-slide PowerPoint deck)
How to Implement R&D-Driven Open Innovation (28-page PDF document)
The Benefits of Partnering with US Universities in the Era of Open Innovation (17-page PDF document)
Measuring Open Innovation Climate (16-slide PowerPoint deck)
Open Corporate Accelerator (OCA) (24-slide PowerPoint deck)
View additional Open Innovation best practices

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Implementation Challenges & Considerations

The CEO may be concerned about aligning the Open Innovation strategy with the company's core values and existing R&D processes. To address this, the integration plan should emphasize cultural adaptation and provide clear guidelines on how new and existing processes will complement each other.

Another question that may arise is how to maintain a competitive edge while collaborating with external entities. This can be managed by establishing strategic partnerships and carefully navigating intellectual property agreements to safeguard proprietary technologies and knowledge.

Finally, the CEO will want to know the expected impact on the bottom line. After full implementation, the company should see an increase in innovation throughput, a reduction in time-to-market for new products, and an improvement in customer satisfaction due to more responsive product development.

Potential implementation challenges include resistance to change within the organization, difficulties in finding the right external partners, and maintaining a balance between open collaboration and protecting intellectual property.

Implementation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


Tell me how you measure me, and I will tell you how I will behave.
     – Eliyahu M. Goldratt

  • Percentage reduction in time-to-market for new products
  • Number of successful new products launched due to Open Innovation initiatives
  • ROI from Open Innovation projects
  • Employee engagement and participation rates in Open Innovation programs

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Key Takeaways

According to McKinsey & Company, companies that excel at Open Innovation are able to increase their new product revenues by up to 100% compared to peers. It's critical to align Open Innovation efforts with overall business strategy and to foster a culture that supports collaboration and risk-taking.

Capgemini reports that successful Open Innovation programs can improve R&D productivity by up to 60%. This requires streamlined processes, clear communication channels, and robust partner ecosystems.

Gartner emphasizes the importance of technology platforms in facilitating Open Innovation. The right digital tools can enhance collaboration, knowledge sharing, and project management across geographical and organizational boundaries.

Deliverables

  • Open Innovation Audit Report (PDF)
  • Open Innovation Strategic Plan (PowerPoint)
  • Partner Ecosystem Framework (Excel)
  • Cultural Integration Guidelines (MS Word)
  • Open Innovation Performance Dashboard (Excel)

Explore more Open Innovation deliverables

Open Innovation Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Open Innovation. These resources below were developed by management consulting firms and Open Innovation subject matter experts.

Maximizing ROI from Open Innovation Initiatives

To maximize the return on investment from Open Innovation, it is essential to focus on strategic alignment and execution excellence. A study by PwC found that companies that align innovation projects with business strategy report a 30% higher success rate in achieving their innovation goals. Strategic alignment ensures that Open Innovation efforts are not just random acts of creativity but are directed towards clear, measurable business outcomes. Execution excellence, on the other hand, involves managing the Open Innovation process with the same rigor as core business processes. This includes meticulous planning, effective project management, and continuous monitoring and refinement of the Open Innovation initiatives. By focusing on these two areas, organizations can significantly improve the likelihood of generating a strong ROI from their Open Innovation programs.

Integrating External Innovations with Internal R&D

The integration of external innovations with internal R&D efforts is crucial for creating a seamless innovation ecosystem. According to BCG’s Most Innovative Companies report, companies that successfully integrate internal and external R&D efforts grow 4.5 times faster than their peers. Integration requires a well-defined process for evaluating and implementing external ideas that complement the company's existing R&D pipeline. This involves setting up cross-functional teams that include members from R&D, business units, legal, and other relevant departments to ensure a holistic assessment of external innovations. Additionally, a clear governance structure must be established to manage the flow of external ideas into the company and to facilitate decision-making around which innovations to pursue. By effectively integrating external innovations, companies can enhance their innovation capabilities and accelerate the development of new products and services.

Ensuring Successful Collaboration with External Partners

Successful collaboration with external partners is key to the success of any Open Innovation initiative. According to Accenture, organizations that develop strong collaboration capabilities can increase their innovation success rate by up to 27%. To ensure successful collaboration, companies must establish clear communication channels, build trust, and create win-win scenarios for all parties involved. This requires careful selection of partners based on strategic fit and complementary capabilities. Once the right partners are on board, it is important to define the terms of collaboration, including goals, roles, responsibilities, and intellectual property rights. Companies must also invest in building strong relationships with their partners, as this is critical for fostering a collaborative environment where ideas can be shared freely and innovation can thrive.

Adapting Organizational Culture to Support Open Innovation

Adapting the organizational culture to support Open Innovation is often one of the most challenging aspects of implementing an Open Innovation strategy. Research from McKinsey indicates that cultural and behavioral challenges are among the most significant barriers to innovation success. To create a culture that supports Open Innovation, companies must promote a mindset of openness, collaboration, and risk-taking. This involves encouraging employees to look beyond the company's walls for new ideas and technologies and to be receptive to working with external partners. Leadership must also demonstrate a commitment to Open Innovation by providing the necessary resources, incentives, and recognition for employees who engage in Open Innovation activities. By fostering a culture that values and supports Open Innovation, companies can tap into a broader range of ideas and expertise, leading to more innovative products and services.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Reduced time-to-market for new products by 30% through streamlined Open Innovation processes.
  • Launched 5 successful new products within the year, directly attributed to Open Innovation initiatives.
  • Achieved a 40% increase in R&D productivity by integrating external innovations with internal efforts.
  • Employee engagement in Open Innovation programs rose by 50%, enhancing the innovation culture.
  • Established strategic partnerships with 10 new external entities, broadening the innovation ecosystem.
  • ROI from Open Innovation projects reported at 25%, aligning with strategic business objectives.

The initiative to revitalize the Open Innovation strategy has been markedly successful. The significant reduction in time-to-market and the launch of multiple successful products underscore the effectiveness of integrating external innovations with internal R&D efforts. The increase in R&D productivity and employee engagement further validates the strategic alignment and execution excellence of the Open Innovation framework. However, while the establishment of strategic partnerships and the reported ROI are promising, there remains room for improvement in maximizing these areas. Alternative strategies, such as more aggressive intellectual property sharing agreements or deeper collaboration with a broader range of partners, could potentially enhance outcomes. Additionally, further embedding Open Innovation into the company's core values and processes could amplify these positive results.

For next steps, it is recommended to focus on expanding the partner ecosystem by exploring collaborations beyond traditional industry boundaries to include startups, academia, and even competitors in some cases. This could unlock new innovation avenues and further shorten time-to-market for groundbreaking products. Additionally, investing in advanced digital collaboration tools could enhance the efficiency and effectiveness of partnerships. Finally, continuous education and incentive programs for employees to engage in Open Innovation activities should be enhanced to sustain the cultural shift towards a more open, collaborative, and innovative organization.


 
David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

To cite this article, please use:

Source: Open Innovation Framework for Life Sciences, Flevy Management Insights, David Tang, 2025


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