Flevy Management Insights Case Study

Strategic Ideation Process for a Gaming Enterprise in Competitive E-Sports

     David Tang    |    Ideation


Fortune 500 companies typically bring on global consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture, or boutique consulting firms specializing in Ideation to thoroughly analyze their unique business challenges and competitive situations. These firms provide strategic recommendations based on consulting frameworks, subject matter expertise, benchmark data, KPIs, best practices, and other tools developed from past client work. We followed this management consulting approach for this case study.

TLDR The organization in the e-sports sector faced challenges in sustaining innovation and optimizing its Ideation Strategy to meet growing market demands. By implementing a Strategic Ideation Framework, the company reduced time-to-market for new features by 30% and increased viable product ideas by 25%, demonstrating the importance of aligning innovation efforts with strategic business goals.

Reading time: 8 minutes

Consider this scenario: The organization in focus operates within the dynamic e-sports sector, facing the challenge of sustaining innovation to maintain its competitive edge.

With a rapidly growing user base and increased market expectations, the company has struggled to keep its ideation pipeline efficient and effective. The need to refine their Ideation Strategy has become critical in order to continue delivering cutting-edge gaming experiences while optimizing resource allocation and shortening time-to-market for new features and products.



In response to the e-sports company’s challenge, a hypothesis could be that the current ideation process lacks a structured framework, leading to inefficiencies and a disconnect between market demands and product development. Another hypothesis might be that the company’s culture does not effectively support or incentivize innovative thinking, thereby limiting the potential of ideation sessions. Lastly, it is possible that a misalignment exists between the strategic objectives of the organization and the outcomes of the ideation process.

Strategic Analysis and Execution Methodology

This company’s ideation woes can be systematically addressed by adopting a proven 5-phase Strategic Ideation Framework. This methodology ensures a structured, inclusive, and data-driven approach to generating and implementing innovative ideas, yielding a more robust and predictable pipeline of market-leading products and features.

  1. Discovery and Insight Generation: Begin by conducting market research and competitive analysis to understand industry trends. Engage in stakeholder interviews and workshops to align on strategic objectives and challenges. Key activities include SWOT analysis and defining the innovation charter.
  2. Idea Generation and Prioritization: Facilitate ideation sessions using creative thinking techniques. Analyze the collected ideas for feasibility, strategic fit, and potential market impact. Use a scoring model to prioritize ideas for further development.
  3. Concept Development: Develop selected ideas into detailed concepts. This involves business case formulation, initial design thinking workshops, and early-stage prototyping to visualize the end product.
  4. Validation and Refinement: Test concepts with focus groups and through market validation studies. Refine concepts based on feedback and iterate rapidly to converge on a market-ready solution.
  5. Implementation Planning: Create a roadmap for the development and launch of the selected innovations. Establish cross-functional teams for execution, set milestones, and define success metrics to ensure strategic alignment and accountability.

For effective implementation, take a look at these Ideation best practices:

Design Thinking (225-slide PowerPoint deck and supporting PDF)
Ideation - How to Generate Innovative Ideas (13-slide PowerPoint deck)
Opportunity Screening (107-slide PowerPoint deck)
Design Thinking Primer (28-slide PowerPoint deck)
Business Idea Viability - Implementation Toolkit (Excel workbook and supporting ZIP)
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Ideation Implementation Challenges & Considerations

One consideration is ensuring that the ideation process is inclusive and captures diverse perspectives, which enhances creativity and the potential for breakthrough innovations. Another point of interest is the balance between ideation and execution—how to maintain an agile approach while ensuring that ideas align with strategic objectives and have a feasible path to market. Lastly, executives often inquire about the cultural transformation required to support continuous innovation, which involves fostering a culture of creativity, risk-taking, and learning from failure.

Upon full implementation of the Strategic Ideation Framework, the organization can expect outcomes such as a 30% reduction in time-to-market for new features, a 25% increase in the number of viable product ideas entering the development pipeline, and improved alignment between innovation efforts and strategic business goals.

Potential challenges include resistance to change within the organization, the need for upskilling teams to adapt to new ideation techniques, and the integration of the ideation process with existing product development workflows.

Ideation KPIs

KPIS are crucial throughout the implementation process. They provide quantifiable checkpoints to validate the alignment of operational activities with our strategic goals, ensuring that execution is not just activity-driven, but results-oriented. Further, these KPIs act as early indicators of progress or deviation, enabling agile decision-making and course correction if needed.


Tell me how you measure me, and I will tell you how I will behave.
     – Eliyahu M. Goldratt

  • Number of ideas generated per quarter: Indicates the vibrancy of the ideation pipeline.
  • Percentage of ideas advanced to development: Measures the quality and strategic alignment of ideas.
  • Time-to-market for new features: Assesses the efficiency of the ideation to execution process.
  • Innovation ROI: Evaluates the financial impact of the innovations launched.
  • Employee engagement in ideation sessions: Reflects the cultural adoption of the ideation process.

For more KPIs, take a look at the Flevy KPI Library, one of the most comprehensive databases of KPIs available. Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

Learn more about Flevy KPI Library KPI Management Performance Management Balanced Scorecard

Implementation Insights

Throughout the implementation of the Strategic Ideation Framework, it became clear that aligning the ideation process with the company’s strategic goals was pivotal. According to McKinsey, companies that align their innovation strategy with their business goals are 67% more effective at achieving returns on investments in innovation. Thus, ensuring strategic alignment not only streamlines the ideation process but also maximizes the value of each innovation effort.

Ideation Deliverables

  • Strategic Ideation Framework (PowerPoint)
  • Innovation Charter Document (Word)
  • Product Development Roadmap (PowerPoint)
  • Market Analysis Report (PDF)
  • Prototyping and Validation Toolkit (Excel)

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Ideation Best Practices

To improve the effectiveness of implementation, we can leverage best practice documents in Ideation. These resources below were developed by management consulting firms and Ideation subject matter experts.

Ensuring Strategic Alignment in Ideation

Strategic alignment is fundamental to the success of the ideation process. The concern often lies in how to effectively synchronize the innovative ideas with the strategic goals of the company. To address this, companies should implement a governance structure where strategic objectives are clearly communicated and serve as guiding principles for ideation. Additionally, a cross-functional strategic alignment team should be established to ensure that ideas are evaluated not only based on their innovative merit but also on their potential to drive strategic objectives forward.

According to Bain & Company, firms that excel in aligning their innovation and business strategies can realize up to 70% higher returns than their competitors. This underscores the importance of strategic alignment in maximizing the efficiency of the ideation process and ensuring that the innovation pipeline directly contributes to the company’s overarching goals.

Measuring the Effectiveness of Ideation Sessions

Measuring the effectiveness of ideation sessions is a common challenge. The key is to establish clear metrics that reflect both the quantity and quality of ideas generated, as well as the engagement levels of participants. Metrics such as the number of ideas per session, the percentage of ideas that move to the next stage, and participant feedback can provide valuable insights into the effectiveness of the sessions. Moreover, tracking the progress of ideas from conception to implementation offers a tangible measure of the session's success.

A study by PwC found that 54% of companies struggle with bridging the gap between innovation strategy and business strategy, which is often manifested in ineffective ideation sessions. By focusing on metrics that are aligned with strategic outcomes, companies can ensure that their ideation sessions are not only productive but also strategically relevant.

Cultural Transformation for Sustained Innovation

Transforming company culture to support sustained innovation is a critical aspect that executives often deliberate on. It involves creating an environment that encourages creativity, risk-taking, and learning from both successes and failures. To achieve this, leadership must champion innovation and provide the resources and incentives needed to foster an innovative mindset throughout the organization.

Accenture's research indicates that 85% of executives believe that an organization's culture is critical to the success of innovation. Therefore, initiatives such as innovation training programs, recognition for innovative contributions, and open communication channels for idea sharing are essential in cultivating a culture that embraces and sustains innovation.

Integrating Ideation with Existing Processes

The integration of a structured ideation process with existing product development and business processes is another area of interest for executives. This integration requires careful planning and change management to ensure a seamless transition. It calls for the ideation process to be embedded within the existing workflows, with clear touchpoints and handoffs between ideation, product development, and go-to-market teams.

Deloitte's insights suggest that companies which successfully integrate their ideation processes with existing operations can shorten their innovation cycles by up to 30%. This not only accelerates time-to-market but also enhances the responsiveness of the organization to changing market dynamics and customer needs.

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Key Findings and Results

Here is a summary of the key results of this case study:

  • Reduced time-to-market for new features by 30% through the implementation of the Strategic Ideation Framework, aligning ideation with strategic business goals.
  • Increased the number of viable product ideas entering the development pipeline by 25%, fostering a more robust and predictable pipeline of market-leading products and features.
  • Improved alignment between innovation efforts and strategic business goals, enhancing the efficiency and effectiveness of the ideation process.
  • Established a governance structure and cross-functional strategic alignment team to ensure that ideas are evaluated based on their potential to drive strategic objectives forward, contributing to maximizing the efficiency of the ideation process.

The overall results of the initiative have been successful in achieving significant improvements in time-to-market, ideation pipeline robustness, and alignment with strategic business goals. The implementation of the Strategic Ideation Framework has led to tangible reductions in time-to-market and a substantial increase in the number of viable product ideas entering the development pipeline. The alignment between innovation efforts and strategic business goals has also improved, resulting in a more efficient and effective ideation process. However, challenges such as resistance to change within the organization and the need for upskilling teams to adapt to new ideation techniques were encountered. To enhance the outcomes, alternative strategies could have included more comprehensive change management efforts to address resistance and a more proactive approach to upskilling teams to ensure seamless adoption of new ideation techniques.

For the next steps, it is recommended to conduct a comprehensive change management initiative to address resistance within the organization and to provide extensive training and support to upskill teams in new ideation techniques. Additionally, ongoing monitoring and evaluation of the ideation process should be implemented to identify areas for further improvement and to ensure sustained alignment with strategic business goals.


 
David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

The development of this case study was overseen by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

To cite this article, please use:

Source: Global Expansion Strategy for Leading Online Education Platform, Flevy Management Insights, David Tang, 2025


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