Flevy Management Insights Q&A
What impact are emerging technologies like blockchain expected to have on future business models?
     David Tang    |    Business Model Innovation


This article provides a detailed response to: What impact are emerging technologies like blockchain expected to have on future business models? For a comprehensive understanding of Business Model Innovation, we also include relevant case studies for further reading and links to Business Model Innovation best practice resources.

TLDR Blockchain Technology Revolutionizes Business Models by Enhancing Decentralization, Trust, Efficiency, and Innovation, leading to New Value Propositions across Industries.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Decentralization mean?
What does Trust and Transparency mean?
What does Efficiency through Automation mean?
What does Innovation and New Business Models mean?


Emerging technologies such as blockchain are poised to revolutionize business models across a wide range of industries. By offering a decentralized, secure, and transparent platform for transactions and data management, blockchain technology holds the potential to drive significant changes in how companies operate, deliver value, and interact with stakeholders.

Decentralization and Trust

The foundational impact of blockchain on future business models lies in its ability to decentralize operations and enhance trust among parties. Traditional business models often rely on central authorities or intermediaries to facilitate transactions, manage records, and ensure trust. Blockchain, by contrast, enables peer-to-peer transactions without the need for intermediaries, thereby reducing costs and potentially increasing efficiency. This shift towards decentralization can lead to the emergence of new business models that capitalize on direct interactions between parties, such as decentralized finance (DeFi) platforms.

Moreover, the inherent transparency and immutability of blockchain technology foster trust among users. Every transaction on a blockchain is recorded in a manner that is accessible to all participants and cannot be altered retroactively. This feature is particularly valuable in industries where the authenticity and provenance of goods are crucial, such as in the supply chain for pharmaceuticals or luxury goods. For instance, companies like Everledger are leveraging blockchain to provide a secure and unchangeable ledger of diamond transactions, enhancing trust among buyers, sellers, and insurers.

Additionally, the decentralization and trust enabled by blockchain pave the way for more democratic and inclusive business models. By lowering barriers to entry and reducing the power of traditional gatekeepers, blockchain technology can empower small businesses and startups, enabling them to compete more effectively with established players. This democratization of business could lead to increased innovation and diversity in the marketplace.

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Efficiency and Cost Reduction

Blockchain technology offers significant efficiency gains and cost reductions across various operational processes. By automating and streamlining transactions and data management through smart contracts, businesses can reduce manual interventions, errors, and delays. Smart contracts are self-executing contracts with the terms of the agreement directly written into code. They automatically enforce and execute the terms of agreements based on predefined rules, thereby minimizing the need for intermediaries and reducing transaction costs.

For example, the use of blockchain in supply chain management can greatly enhance visibility, traceability, and efficiency. A report by Accenture highlights how blockchain technology can reduce supply chain barriers and costs, potentially increasing global trade by $1.5 trillion by 2030. In the food industry, companies like Walmart have implemented blockchain to track the provenance of food products, significantly reducing the time it takes to trace the origin of goods and thereby enhancing food safety and reducing costs associated with food recalls.

Furthermore, blockchain can streamline cross-border transactions, which are traditionally slow and costly due to the involvement of multiple banks and regulatory checks. By enabling direct transactions on a secure and transparent platform, blockchain can significantly reduce transaction times and costs, thereby facilitating international trade and investment. This is particularly beneficial for small and medium-sized enterprises (SMEs) that often face higher relative costs in international transactions.

Innovation and New Value Propositions

Blockchain technology is not just a tool for improving efficiency and reducing costs; it is also a platform for innovation and the creation of new value propositions. By enabling secure, transparent, and direct interactions between parties, blockchain opens up opportunities for businesses to develop new products, services, and business models that were previously not possible or viable.

One area of innovation is the tokenization of assets, which involves representing real-world assets like real estate, art, or commodities on a blockchain, thereby making them more accessible, divisible, and liquid. This can open up investment opportunities to a broader range of investors and create new markets for assets that were previously illiquid or difficult to trade. For instance, platforms like Maecenas allow investors to purchase fractional ownership of artworks using blockchain, democratizing access to art investment.

Blockchain also enables the creation of decentralized autonomous organizations (DAOs), which are organizations run by smart contracts rather than by a central authority. DAOs can revolutionize governance and decision-making processes in businesses, making them more democratic, transparent, and efficient. This could lead to new forms of corporate organization and collaboration, further disrupting traditional business models.

In summary, the impact of blockchain on future business models is profound and multifaceted. By enabling decentralization, enhancing trust, reducing costs, and fostering innovation, blockchain technology has the potential to transform how businesses operate and deliver value. As the technology matures and adoption increases, we can expect to see the emergence of new business models that challenge conventional wisdom and pave the way for a more efficient, transparent, and inclusive global economy.

Best Practices in Business Model Innovation

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Business Model Innovation Case Studies

For a practical understanding of Business Model Innovation, take a look at these case studies.

AeroTech Business Model Innovation for Commercial Aerospace Vertical

Scenario: The organization in question operates within the commercial aerospace sector, facing the challenge of adapting its business model to the rapidly changing technological landscape and increasing competitive pressures.

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AgriTech Innovation Strategy for Precision Farming in Sustainable Agriculture

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Retail Digital Transformation for Boutique Clothing Chain

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Business Model Revitalization for Specialty Retailer in Competitive Market

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Customer Experience Strategy for Boutique Hotel Chain in Hospitality

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Retail Business Model Innovation for Specialty Apparel Market

Scenario: The company is a specialty apparel retailer facing stagnation in a highly competitive market.

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