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DESCRIPTION
Traditionally, manufacturers focus solely on the product sale model.
However, the advancement in technology and Digitization has opened a number of avenues for manufacturers to expand further. Intelligent manufacturers have already started using Internet of Things (IoT), Machine Learning (ML), Artificial Intelligence (AI), and other technologies to create smart solutions and services that they are selling directly to consumers.
This PowerPoint presentation talks about the Servitization Model, a framework that emphasizes the Transformation of product-focused businesses into service-oriented organizations. It involves offering services and solutions alongside traditional products to meet evolving customer needs. To put it another way, Servitization is the shift from selling products for ownership to providing them as part of a service—through renting or on a pay-per-use basis.
Servitization comes in 4 different models:
1. Service Improvement – Service improvement denotes an organization's commitment to making sure that its services and products are consistently dependable and accessible for customers when they need them.
2. Customer Operational Improvement – This model refers to shifting focus from providing products to enhancing the operational effectiveness of the business through value-added services.
3. New Product Capabilities – This model involves extending the value proposition beyond the physical product into more comprehensive solutions that include advanced capabilities, additional functionalities, and benefits delivered as services.
4. New Revenue Streams – This model allows businesses to tap into ongoing, often more stable sources of revenue, enhancing financial sustain-ability and growth potential.
Each of these Servitization models is discussed in detail, including case study examples. Additional topics discussed include Servitization challenges, 10 drivers of Servitization, Open Loop System Manufacturing, among others.
This PowerPoint presentation on Servitization Model also includes some slide templates for you to use in your own business presentations.
Got a question about the product? Email us at flevypro@flevy.com. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Business Model Innovation, Manufacturing, Service Design PowerPoint Slides: Servitization Model PowerPoint (PPTX) Presentation, LearnPPT Consulting
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