Productor de empaques eco-amigables para agroindustria en Perú

Role: Jefe de control interno

Industry: productor y exportador de empaques para la agroindustria

Situation:

Empresa peruana dedicada al diseño, fabricación y comercialización de envases Clamshells y Cartones mediante el uso de materiales reciclables y eco-amigables. Las plantas de producción cuentan con la certificación de inocuidad alimentaria "BRC". Nuestra planta cuenta con la más alta tecnología en Extrusión y Termoformado. las ventas dependen de las campañas de cosecha de los clientes. Cuenta con más de 500 trabajadores distribuidos en 2 turnos ya que las máquinas operan los 365 días del año.

Question to Marcus:

“

cómo puedo incluir las mejoras en el sistema ERP SAP en el plan de continuidad de negocio

Business Continuity Planning

Incorporating ERP SAP improvements into your business continuity plan is essential to ensure seamless operations during disruptions. Start by identifying critical ERP functions that support your production and export processes, ensuring they have redundancies and failover capabilities.

Implement regular data backups and establish clear recovery procedures to minimize downtime. Additionally, leverage SAP’s real-time data analytics to monitor operations continuously, allowing for rapid response to any issues that arise. Align the ERP enhancements with your company’s dependency on harvest seasons by automating key processes such as inventory management and demand forecasting, which can help mitigate the impact of seasonal fluctuations. By integrating these ERP improvements, you can enhance your resilience against operational interruptions and maintain consistent service levels for your clients, thereby safeguarding your market position and reputation.

ERP Change Management

Effective change management is crucial when implementing ERP SAP improvements to ensure a smooth transition and minimize operational disruptions. Begin by engaging key stakeholders, including department heads and frontline employees, to communicate the benefits and objectives of the ERP upgrades.

Develop a comprehensive training program tailored to the varied roles within your organization, ensuring that over 500 employees are well-prepared to utilize the new system effectively. Implement the changes in phases to allow for gradual adaptation, closely monitoring each stage for potential issues. Utilize feedback loops to address concerns promptly and make necessary adjustments. Additionally, establish a dedicated support team to assist employees during and after the transition, fostering a culture of continuous improvement and collaboration. By strategically managing the ERP changes, you can enhance system adoption, maintain productivity, and ensure that the improvements align with your business continuity objectives.

Risk Management

Integrating ERP SAP improvements into your business continuity plan requires a robust risk management approach to identify and mitigate potential threats. Conduct a thorough risk assessment to evaluate how ERP changes might impact your manufacturing, supply chain, and export operations.

Identify risks such as system downtime, data breaches, or integration failures, and develop corresponding mitigation strategies. Implement comprehensive testing protocols to ensure the ERP enhancements function as intended under various scenarios. Additionally, establish contingency plans, including alternative workflows and backup systems, to maintain operations in the event of an ERP-related disruption. Regularly review and update your risk management strategies to address emerging threats and ensure that your business continuity plan remains resilient. By proactively managing risks associated with ERP improvements, you can safeguard your company’s operations, maintain compliance with BRC certifications, and support sustainable growth.

Disaster Recovery

Enhancing your disaster recovery plan with ERP SAP improvements ensures that your critical business functions can quickly resume after a disruption. Integrate SAP’s disaster recovery solutions, such as automated failover processes and cloud-based backups, to provide rapid system restoration and data integrity.

Establish clear recovery time objectives (RTO) and recovery point objectives (RPO) to guide your disaster recovery efforts and prioritize the restoration of essential ERP functions. Conduct regular disaster recovery drills to test the effectiveness of your plan and identify areas for improvement. Additionally, collaborate with your IT team to ensure that all ERP-related data is securely stored and easily accessible during a disaster. By strengthening your disaster recovery capabilities with ERP enhancements, you can minimize downtime, protect your valuable data, and maintain uninterrupted production and export operations, thereby enhancing your overall business resilience.

IT Governance

Establishing strong IT governance is vital when implementing ERP SAP improvements to ensure alignment with your company’s strategic goals and compliance requirements. Develop a governance framework that defines roles, responsibilities, and decision-making processes related to ERP management.

Ensure that the governance structure includes representatives from key departments, such as production, quality control, and supply chain, to facilitate cross-functional collaboration and accountability. Implement policies and standards that guide the development, deployment, and maintenance of ERP systems, ensuring they support your BRC certifications and environmental sustainability objectives. Regularly monitor and evaluate ERP performance against established key performance indicators (KPIs) to ensure continuous improvement and identify areas for optimization. By reinforcing IT governance, you can ensure that your ERP improvements are effectively managed, deliver maximum value, and support your business continuity and operational excellence goals.

Business Impact Analysis

Conducting a comprehensive business impact analysis (BIA) is critical for integrating ERP SAP improvements into your business continuity plan. A BIA will help you identify and prioritize the most critical business functions supported by your ERP system, such as production scheduling, inventory management, and export logistics.

Assess the potential impact of disruptions to these functions, including financial losses, operational delays, and reputational damage. Use the insights from the BIA to determine the necessary resources and recovery strategies required to maintain or quickly restore these critical functions in the event of an incident. Additionally, evaluate how the proposed ERP enhancements can mitigate identified risks and enhance the overall resilience of your operations. By understanding the specific impacts of ERP-related disruptions, you can design a more effective and targeted business continuity plan that ensures the sustainability and reliability of your packaging production and export activities.

Supply Chain Resilience

Enhancing ERP SAP within your business continuity plan can significantly strengthen your supply chain resilience. Utilize SAP’s advanced supply chain management features to gain real-time visibility into your inventory levels, supplier performance, and logistics operations.

This visibility enables you to respond swiftly to disruptions, such as delays in raw material deliveries or fluctuations in demand tied to harvest seasons. Implementing predictive analytics within SAP can help forecast potential supply chain challenges and optimize inventory levels, reducing the risk of stockouts or overproduction. Additionally, leverage SAP’s supplier collaboration tools to build stronger relationships with key suppliers, ensuring better coordination and quicker resolution of issues. By integrating these ERP-driven supply chain enhancements into your continuity plan, you can create a more adaptable and robust supply chain that sustains your production and export operations even in the face of unexpected disruptions.

Information Technology

Including ERP SAP improvements in your business continuity plan requires a strategic approach to information technology management. Ensure that your IT infrastructure is capable of supporting the enhanced ERP functionalities by investing in scalable hardware and secure, reliable network solutions.

Implement robust cybersecurity measures to protect sensitive data and maintain compliance with industry standards, such as BRC certifications. Additionally, leverage cloud-based ERP solutions to provide greater flexibility and accessibility, allowing your team to manage operations remotely if necessary. Regularly update and maintain your IT systems to prevent vulnerabilities and ensure optimal performance. By aligning your IT strategy with your ERP enhancements, you can create a resilient technology environment that supports uninterrupted production and export activities, thereby reinforcing your business continuity and operational stability.