Introducing Enterprise Architecture (Utility Example) (PDF)

This deck introduces the key models used in enterprise architecture. Business model, process model, application, data and infrastructure are all discussed and brought to life through an example of a utility operating in an energy market. The deck provides functional and data models for this industry and shows how the different aspects of enterprise architecture can be used to tell a story of the technology enablement of the business through a differing lens. The importance of understanding and mapping out customer and staff interactions is also discussed and an example shown users types and what process, function and data they consume and when they consume it. These are critical questions to answer when designing the alternative views of enterprise architecture. Finally, an example is provided of web-based architecture at a logical and physical level. This brings to life the application of the stated architecture principles agreed with business stakeholders.