Managing Information Technology of a global organization has its own set of challenges, the foremost being striking an optimal balance between centralized and decentralized decision making. One of the fundamental concerns for the top management of multinational outfits is to finalize what needs to be managed at the local or regional level and which decisions to be made at the global headquarters.

This slide deck talks about the following topics:

* Centralized and Decentralized Decision Making
* The IT Decision Making Framework
* Operating Models (Types, Risks, Benefits, Costs, Deployment Considerations, Applications)

The IT Operating Models can be categorized into the following types:

1. Coordinated - entails high level of integration and a low level of standardization in an organization.
2. Shared - where there is a high degree of integration and a high degree of standardization.
3. Isolated - entails low level of integration and low standardization in the organization.
4. Replicated - depicts low level of integration but higher degree of standardization in the organization.

Each Operating Model presents its own benefits, costs, and issues, which need to be fully comprehended, planned, and mitigated prior to deployment. IT systems in global organizations are complex and part of the complexity is associated with consistent disagreement on region-specific Decision Making.

This deck also contains some slide templates for you to use in your own presentations.

Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.