Improve the growth and efficiency of your organization by leveraging Flevy's library of best practice frameworks, templates, and tools. Our materials are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, and Accenture; and used by Fortune 100 organizations.

Below, we have selected a couple management areas that are most relevant to this current Coronavirus crisis.

• Digital Transformation Strategy
  145-slide PowerPoint deck

  Price: $89.00

  Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business... [full details]
• Customer Experience Strategy - Template and Guide
  56-slide PowerPoint deck

  Price: $45.00

  Customer Experience is fast becoming the key business battleground in many markets. In order to be successful it is critical that all... [full details]
• Design Thinking
  225-slide PowerPoint deck and supporting PDF

  Price: $89.00

  [NOTE: Our Design Thinking presentation has been trusted by an array of prestigious organizations, including industry leaders such as... [full details]
• Customer Journey Mapping
  143-slide PowerPoint deck

  Price: $79.00

  Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to... [full details]
• Six Building Blocks of Digital Transformation
  35-slide PowerPoint deck

  Price: $25.00

  Digital Transformation touches practically every function in the entire organization. This thus requires an unprecedented amount of... [full details]
• Customer Journey Mapping - Guide & Templates
  67-slide PowerPoint deck and supporting PowerPoint deck

  Price: $40.00

  This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map - a visual representation of... [full details]
• 10 Principles of Customer Strategy
  22-slide PowerPoint deck

  Price: $25.00

  It's no longer enough to target a few, select purchasers and develop products for that clientele. The key ingredient that most leaders... [full details]
• Customer Experience Maturity Assessment
  30-slide PowerPoint deck and supporting Excel workbook

  Price: $35.00

  Delivering great customer experiences is one of the true differentiators of many of the great organisations of our time. However,... [full details]
• Customer Centric Culture Self Assessment Framework
  21-slide PowerPoint deck and supporting ZIP

  Price: $35.00

  Having a company culture which is truly customer centric is critical to business success in a world where delivering great customer... [full details]
• Customer Experience
  21-slide PowerPoint deck

  Price: $25.00

  Emerging technology trends are driving businesses to Digital Transformation across industries. At the core of most Digital Transformation... [full details]
• Value Creation: Impact of Customer Experience (CX)
  22-slide PowerPoint deck

  Price: $25.00

  With the evolving technology, leaders will have to keep evolving their Customer Experience (CX) approaches to secure additional avenues of... [full details]
• Complete Guide to Customer-centric Design (CCD)
  103-slide PowerPoint deck

  Price: $69.00

  In the Digital Age, the number of ways to reach and service our customers is proliferating. Likewise, customers' expectations are... [full details]
• Customer Journey Map
  34-slide PowerPoint deck

  Price: $25.00

  In a rapidly evolving marketplace where customer expectations are constantly changing, organizations must find ways to connect with their... [full details]
• Ohmae's 3C Model (Strategic Triangle)
  33-slide PowerPoint deck

  Price: $25.00

  Dr. Kenichi Ohmae, a Japanese organizational theorist and strategy guru, proposed the 3C Model in 1982. The concept was published in his... [full details]
• Customer-centric Culture
  23-slide PowerPoint deck

  Price: $25.00

  The use of Internet and other online tools have turned consumers to be more empowered and are now shopping differently. Customers are... [full details]
• Customer Experience Blueprint
  9-page Word document

  Price: $49.00

  This document is for designing customer experience strategy for your organisation. It has been used by hundreds of organisations around the... [full details]
• Customer Experience (CX) Management Models
  148-slide PowerPoint deck

  Price: $59.00

  This presentation is a collection of PowerPoint diagrams and templates used to convey **30 different Customer Experience (CX)... [full details]
• Customer Value Driven Strategic Approach
  38-page PDF document

  Price: $44.90

  This document is dealing with strategic planning from a specific perspective; how we can better understand the real needs of our existing... [full details]
• Customer Loyalty
  89-slide PowerPoint deck

  Price: $99.99

  Customer loyalty is all about attracting the right customer, getting them to buy, buy often, buy in higher quantities and bring you even... [full details]
• Six Building Blocks of a Customer-Centric Organization
  32-slide PowerPoint deck

  Price: $25.00

  More and more organizations are shifting a traditional Product-focused model to becoming a Customer-centric Organization. To do this... [full details]
• Customer Experience (CX) Strategy
  261-slide PowerPoint deck

  Price: $99.00

  Curated by McKinsey-trained Executives Elevate Your Business with a Complete Customer Experience Strategy Business... [full details]
• Voice of the Customer (VOC)
  30-slide PowerPoint deck

  Price: $25.00

  Understanding customers, their desires and requirements, is absolutely essential for organizations to deliver excellent Customer... [full details]
• CRM and the Customer Experience
  25-slide PowerPoint deck

  Price: $25.00

  This presentation discusses Customer Relationship Management (CRM) strategy and developing the Customer Experience (CXP). This is the... [full details]
• Customer Success Handbook
  135-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlock Success with the Complete Customer Success Handbook Introducing the **Complete... [full details]
• Customer Experience Assessment Handbook
  138-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlocking Success: The Comprehensive Customer Experience Assessment Handbook Welcome... [full details]
• Jobs-to-Be-Done (JTBD) Theory
  35-slide PowerPoint deck

  Price: $25.00

  The enormous amount of data available today should have made it easy for organizations to capture what the customers hope to achieve. ... [full details]
• REAN Model
  34-slide PowerPoint deck

  Price: $25.00

  Attracting, engaging, and retaining customers can be challenging not only for starting organizations, but also for long-running ones due to... [full details]
• Omni-channel Customer Journey Design
  22-slide PowerPoint deck

  Price: $25.00

  Digital-native organizations are digitizing their entire critical Customer Journeys at scale to realize improved Customer Experiences and... [full details]
• Customer Experience (CX) Pyramid
  23-slide PowerPoint deck

  Price: $25.00

  Many organizations have invested heavily in conventional methods of doing business, backed by in person or over-the-phone Customer... [full details]
• Customer-centric Organization: Core Capabilities (Part I)
  24-slide PowerPoint deck

  Price: $25.00

  Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer... [full details]
• Customer Experience Transformation: Customer Care
  22-slide PowerPoint deck

  Price: $25.00

  Designing an excellent Customer Journey is critical to a Customer Experience Transformation. Our company must undertake an end-to-end... [full details]
• Mobile Customer Journey and Experience Design
  26-slide PowerPoint deck

  Price: $25.00

  Mobile currently represents one of the greatest opportunities to drive Customer Experience Innovation and Disruption. As customer behavior... [full details]
• Customer Journey Mapping Poster
  3-page PDF document and supporting PowerPoint deck

  Price: $20.00

  Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to... [full details]
• Customer Experience: Connected Customer Strategy
  27-slide PowerPoint deck

  Price: $25.00

  With each passing day, the tactics that organizations use to connect with their customers are undergoing rapid Transformation. By... [full details]
• Human-centered Design (HCD)
  18-slide PowerPoint deck

  Price: $25.00

  Human-centered design (HCD) is a management framework that takes into account the human perspective in all steps of the problem-solving... [full details]
• Customer-centric Organization: Core Capabilities (Part III)
  24-slide PowerPoint deck

  Price: $25.00

  Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer... [full details]
• Customer-centric Organization: Core Capabilities (Part II)
  27-slide PowerPoint deck

  Price: $25.00

  Today's customers are better informed, better connected, and more demanding that ever before. CEOs are now concerned about Customer... [full details]
• Omnichannel Marketing
  19-slide PowerPoint deck

  Price: $25.00

  In the Digital Age, how customers interact with brands has become nonlinear due to the proliferation of touch points across channels,... [full details]
• Customer Experience Primer
  23-slide PowerPoint deck

  Price: $25.00

  Our company must create exceptional Customer Experiences that set us apart from our competitors. The starting point of every Customer... [full details]
• Design-driven Culture
  24-slide PowerPoint deck

  Price: $25.00

  Over time, we are seeing the growing importance of Customer Experience. As it becomes more and more difficult to separate the experience... [full details]
• Jobs-to-Be-Done (JTBD) Growth Strategy Matrix
  32-slide PowerPoint deck

  Price: $25.00

  After the identification of a customer group, it is time for the organization to decide which of them it should target and how. It needs... [full details]
• Value Managed Relationships Analysis
  80-slide PowerPoint deck

  Price: $99.99

  A Value Managed Relationship (VMR) is a full partnership between a customer and a goal is to maximize quality and... [full details]
• Customer-centric Organization: The Customer Department
  23-slide PowerPoint deck

  Price: $25.00

  The days of mass markets, mass media communications, and little-to-none direct interface with customers are long gone. This age of... [full details]
• Customer-centric Culture of Innovation
  25-slide PowerPoint deck

  Price: $25.00

  A large majority of organizations rarely focus on gathering and utilizing customer-centric knowledge. So much so that they even introduce... [full details]
• Customer-centricity Primer
  33-slide PowerPoint deck

  Price: $25.00

  Advances in technology and communication, combine with the explosive growth in data information, have given rise to a more empowered global... [full details]
• Customer Journey Management Tools - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The Customer Journey Management Tools Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics... [full details]
• More and Better Customers - Action Plan Persona (Avatar)
  32-page PDF document

  Price: $97.00

  Define and reach your business's ideal customers and convert them without spending more on marketing. A "Buyer Persona"... [full details]
• Consumer Benefits Ladder
  23-slide PowerPoint deck

  Price: $25.00

  Marketing, today, is about developing great ideas and creating customer experiences that consumers discuss further in their circle. Top... [full details]
• Demand Window Strategy
  19-slide PowerPoint deck

  Price: $25.00

  In the Digital Age, the shopping experience has become increasingly complex. The number of channels and touchpoints has increased... [full details]
• 360 Customer View - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The 360 Customer View Implementation Toolkit includes a set of best practice templates, step-by-step workplans, and maturity diagnostics... [full details]
• Chief Experience Officer (CXO) Toolkit
  219-slide PowerPoint deck

  Price: $99.00

  Curated by McKinsey-trained Executives levate Your Business with the Complete **Chief Experience Officer (CXO) Business... [full details]
• Customer-Centricity
  110-slide PowerPoint deck

  Price: $79.00

  In today's competitive business landscape, customer-centricity stands as a pivotal strategy that organizations must adopt to thrive.... [full details]
• Experience Economy
  34-slide PowerPoint deck

  Price: $25.00

  The concept of the "Experience Economy" represents a significant shift in the way organizations think about and interact with... [full details]
• Breakthrough Customer Experience (CX)
  22-slide PowerPoint deck

  Price: $25.00

  The constant advancement in technology has raised the expectations of customers in terms of their interaction with companies. ... [full details]
• Organic Growth Framework (OGF) Series: Primer
  31-slide PowerPoint deck

  Price: $25.00

  Growth can be achieved through corporate marketing (i.e. organic growth) or M&A (i.e. inorganic growth). The traditional... [full details]
• Big Pharma (Module 3): Digital User Experience
  36-slide PowerPoint deck

  Price: $49.00

  Give marketers the foundational digital skills they need to plan, manage and measure marketing programs using a complete multichannel mix... [full details]
• Customer Engagement - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The Customer Engagement Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics for any... [full details]
• Customer Journey Analytics - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $149.00

  Save time, empower your teams and effectively upgrade your processes with access to this practical Customer Journey Analytics Toolkit and... [full details]
• End-User Experience Monitoring - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $149.00

  Save time, empower your teams and effectively upgrade your processes with access to this practical End-User Experience Monitoring Toolkit... [full details]
• Holistic Customer Experience - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The Holistic Customer Experience Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics for... [full details]
• RATER Model
  29-slide PowerPoint deck

  Price: $25.00

  Measuring and improving service quality is crucial for enhancing Customer Satisfaction, Customer Loyalty, and overall business success. ... [full details]
• Kanban Board: User Experience
  Excel workbook

  Price: $89.00

  A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational... [full details]
• Customer Effort Score (CES)
  30-slide PowerPoint deck

  Price: $25.00

  In a world where Customer Loyalty and Satisfaction are paramount, the Customer Effort Score (CES) emerges as a beacon guiding... [full details]
• McKinsey Consumer Decision Journey Framework
  193-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlocking Success with the McKinsey Consumer Decision Journey Business Toolkit Are you... [full details]
• Jobs to Be Done (JTBD) Framework
  189-slide PowerPoint deck

  Price: $89.00

  Introducing the Comprehensive Jobs-to-Be-Done Framework Toolkit: Revolutionizing Innovation, Product Development, and Marketing... [full details]
• The Hooked Model
  32-slide PowerPoint deck

  Price: $25.00

  Marketers have always been curious about why some service or product offerings seem irresistibly appealing while others fade into... [full details]
• Customer Interaction Strategy
  114-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlocking Success: The Ultimate Customer Interaction Strategy Business Toolkit Are you... [full details]
• Customer Experience Design - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  Customer Experience Design is essential for creating engaging, seamless interactions that foster customer loyalty and satisfaction. By... [full details]
• Octalysis Framework
  37-slide PowerPoint deck

  Price: $25.00

  In today's digital landscape, where user engagement and motivation are crucial for organizational success, organizations across sectors... [full details]

Risk Management

• Complete Guide to Risk Management (M_o_R)
  129-slide PowerPoint deck

  Price: $70.00

  This document is a 129-slide PowerPoint presentation that provides a Risk Management Overview based on the M_o_R methodology that has been... [full details]
• ISO 31000:2018 (Risk Management) Awareness Training
  61-slide PowerPoint deck and supporting Excel workbook

  Price: $69.00

  ISO 31000:2018 is an internationally recognized standard that helps organizations implement a robust Risk Management System. Risks can... [full details]
• Enterprise Risk Management (ERM) - Guide
  102-slide PowerPoint deck

  Price: $79.00

  Introducing the Ultimate Enterprise Risk Management Guide PowerPoint Presentation Are you tired of spending countless hours trying to... [full details]
• PMI Risk Management Professional (PMI-RMP) Exam Preparation
  211-slide PowerPoint deck

  Price: $70.00

  Risk Management Professionals aim to recognize, evaluate, and document the risks associated with a company's business operations. They... [full details]
• Enterprise Risk Management (ERM) - Complete Guide
  139-page PDF document

  Price: $99.00

  This 139 Slides guide aims to provide practical guidance to organisations for developing, implementing, and enhancing their risk management... [full details]
• Business Risk Assessment Template and Good Practice Example
  Excel workbook

  Price: $20.00

  Business Risk Assessment Template and Example Risks, Assessment and Mitigation (updated to include Covid-19 risks) Effective... [full details]
• Mastering Operational Risk Training - Workshop Day 2
  116-slide PowerPoint deck and supporting ZIP

  Price: $89.00

  Operational Risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems or from external events. ... [full details]
• Risk Management: Hazard Identification & Risk Assessment
  55-slide PowerPoint deck and supporting Excel workbook

  Price: $69.00

  Risk Assessment techniques must be understood to carry out the assessment of risk of a workplace, organization, office, home, school,... [full details]
• Mastering Operational Risk Training - Workshop Day 1
  44-slide PowerPoint deck and supporting ZIP

  Price: $49.00

  Operational Risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems or from external events. ... [full details]
• Risk Management Process
  65-slide PowerPoint deck

  Price: $35.00

  Risk management is a vital process for organizations to identify, assess, and mitigate potential risks that could impact their... [full details]
• Designing Operational Risk Management (ORM) Framework
  48-slide PowerPoint deck and supporting Word

  Price: $59.00

  Operational Risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems or from external events. ... [full details]
• Enterprise Risk Management
  105-slide PowerPoint deck

  Price: $90.00

  Understanding Risk Risk vocabulary What is enterprise risk management Types of risks Measuring risks Case study [full details]
• Assessment Dashboard - Risk Management and Compliance
  Excel workbook and supporting ZIP

  Price: $79.00

  The Risk Management and Compliance Self Assessment will make you a Risk Management and Compliance domain expert by: 1. Reducing the... [full details]
• Integrating Enterprise Performance and Risk Management
  68-slide PowerPoint deck and supporting PDF

  Price: $49.00

  There is increasing attention regarding the "overlap" of enterprise risk management (ERM) and enterprise performance... [full details]
• Risk Assessment & Measurement
  24-slide PowerPoint deck

  Price: $50.00

  24 slides covering Risk Identification, Measurement, Assessment and Control Risk Capacity, Risk Appetite, Probability, Impact and... [full details]
• Culture of Security
  28-slide PowerPoint deck

  Price: $25.00

  Advancement in technology, unfortunately, has helped attackers be more aggressive and capable of inflicting more damage to IT systems and... [full details]
• Risk Management Safety Talk
  29-page PDF document

  Price: $22.00

  Risk Management Safety Talk and Toolbox talk This PDF provides a comprehensive guide to understanding and implementing risk management... [full details]
• Kanban Board: Governance, Risk, and Compliance
  Excel workbook

  Price: $89.00

  A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational level. ... [full details]
• Key Risk Indicators (KRIs) Toolkit with 300+ KRIs
  100-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlock Success with the Ultimate Key Risk Indicators (KRIs) Business Toolkit: A... [full details]
• Enterprise Risk Management
  95-slide PowerPoint deck

  Price: $80.00

  The enterprise risk management framework's structure applies regardless of the size of the institution or how an institution wishes to... [full details]
• Safety Management System (SMS)
  79-slide PowerPoint deck

  Price: $55.00

  Introduction: In an era where digital transformation sweeps across industries at an unprecedented pace, organizations must adapt... [full details]
• FEAF: Security Reference Model (SRM)
  38-slide PowerPoint deck

  Price: $25.00

  Enterprise Architecture (EA) denotes management best practice for lining up business and technology resources to realize strategic... [full details]
• Risk Management: Complex Supply Chains
  24-slide PowerPoint deck

  Price: $25.00

  The competitive landscape in many industries has changed. This is due to the combined forces of globalization and emerging digital... [full details]
• A New Way to Measure and Predict Your Risk and Performance
  99-slide PowerPoint deck

  Price: $239.00

  "Selected as one of the ten most innovative products by the Department of Trade and Regional Development" NSW Australia. A new... [full details]
• Risk Management in a Project Portfolio Management (PPM) Context
  84-slide PowerPoint deck

  Price: $49.00

  Risk management is an integral aspect of mature project portfolio management. Studies by leading consulting companies have highlighted that... [full details]
• Scenario Risk Planning
  6-slide PowerPoint deck

  Price: $25.00

  The risk management methodology illustrates in three phases ? creating a baseline, determining risk treatment and monitoring. For each... [full details]
• COVID-19 Business Risk Assessment Actual Example & Template
  Excel workbook

  Price: $20.00

  Emerging from COVID-19 Risk Assessment - Towards 2022. Effective Risk Assessments were already critical to businesses before Covid-19... [full details]
• IT Risk Management Process - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The IT Risk Management Process Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity diagnostics for any... [full details]
• Risk Management and Compliance - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The Risk Management and Compliance Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
• Vendor Risk Management - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The Vendor Risk Management Implementation Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
• Kanban Board: ISO 31000 (Risk Management)
  Excel workbook

  Price: $89.00

  A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational... [full details]
• Kanban Board: Zero Trust Security
  Excel workbook

  Price: $89.00

  A Kanban Board is a Lean & Agile Project Management tool used to implement Kanban to manage work at a personal or organizational... [full details]
• Chief Risk Officer (CRO) Toolkit
  177-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unveiling the Ultimate Chief Risk Officer Business Toolkit: Elevate Your Risk Management... [full details]
• Steps in Developing Risk Management Framework
  27-slide PowerPoint deck

  Price: $40.00

  As part of governance, managing risk is iterative process that should assists organizations in setting strategy, achieving objectives and... [full details]
• Risk Inventory Exercise Template
  Excel workbook

  Price: $29.00

  Conducting Risk Inventory is a process of identifying, analyzing, and documenting the potential risks that an organization, project, or... [full details]
• PMP Risk Management
  99-slide PowerPoint deck

  Price: $29.00

  This presentation will help you prepare for the Project Management Professional (PMP) Exam by PMI. It is a comprehensive, in-depth guide... [full details]
• Derivatives and Risk Management
  29-slide PowerPoint deck

  Price: $20.00

  Derivatives and Risk Management Lecture Outline 1. Do stockholders care about volatile cash flows? 2. How can risk management... [full details]
• Chief Compliance Officer (CCO) - Implementation Toolkit
  Excel workbook and supporting ZIP

  Price: $249.00

  The Chief Compliance Officer (CCO) Toolkit includes a set of best-practice templates, step-by-step workplans, and maturity... [full details]
• Unlock the Power of Operational Risk Management
  92-slide PowerPoint deck

  Price: $55.00

  Unlock the Power of Operational Risk Management: Shaping a Resilient Future Operational Risk: a lurking adversary in the heart of every... [full details]
• Operational Risk Management Plan
  3-page Word document

  Price: $20.00

  Operational Risk is the risk of loss resulting from inadequate or failed internal processes, people, and systems or from external events.... [full details]
• Risk Self-Assessment Exercise (Run & Monitor Operations)
  38-page PDF document

  Price: $29.00

  A Risk Self-Assessment Exercise is a process of evaluating an organization's Risk Management practices and identifying areas where... [full details]
• Physical Security Management
  155-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlocking the Complete Physical Security Management Business Toolkit: Empowering Your... [full details]
• Key Business Processes | Risk and Compliance
  13-slide PowerPoint deck

  Price: $20.00

  This document provides a thorough visual taxonomy of key business processes related to **managing enterprise risk, compliance, remediation,... [full details]
• Financial Risk Management Toolkit
  154-slide PowerPoint deck

  Price: $89.00

  Curated by McKinsey-trained Executives Unlocking Financial Stability: Your Complete Financial Risk Management Business... [full details]
• Safety Management System (SMS) - Implementation Guide
  82-slide PowerPoint deck

  Price: $69.00

  This presentation provides detailed guidance for service providers on implementing a Safety Management System (SMS) framework,... [full details]
• Risk Management Framework Mind Map
  21-slide PowerPoint deck

  Price: $25.00

  A mind map is a visual diagram that represent ideas, tasks, or other items linked to and arranged around a central key concept. It... [full details]

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