flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.

4 Actions Framework

A multitude of industry sectors find themselves ensnared in relentless competition as organizations strive vigorously, frequently contending over identical attributes, all the while presenting comparable goods or services. This fiercely competitive environment has clear and… 4 Actions Framework

Customer Journey Mapping

Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. By systematically representing the Customer Journey, businesses can align their operations to better… Customer Journey Mapping

Fit for Growth

A question faced by many business leaders in today’s dynamic, uncertain, and changing business environment is:  Is our organization “Fit for Growth?”  In most cases, unfortunately, the answer to this question is “no.”  Reasons include… Fit for Growth

Capabilities-driven M&A

Mergers and Acquisitions (M&A) generally do not produce the outstanding results that they are envisioned and purported to provide.  Some companies in certain industries, however, demonstrate consistent success when it comes to M&A. A constant… Capabilities-driven M&A

Focus-Driven Growth

What makes companies great in their industries is sustained above-average Growth. Conventional approach to Organic Growth has business leaders extending their existing product lines and brands, as well as entering new geographic regions.  This conventional… Focus-Driven Growth

Strategic Human Resources

Today’s information-based, knowledge intensive, and service-driven economy has forced organizations to make substantial changes to the way they compete.  Changing perspective and responsibility of top management amidst rapid Business and Digital Transformation and the shifting… Strategic Human Resources

Can We Transform Employee Engagement into a Competitive Advantage? Yes, Here’s How

Organizations typically focus on Customer-centric Design in their Strategic Planning and overlook the critical driver of Performance, Growth, and Operational Excellence—their employees.  With cut-throat competition now the norm the realization has become clearer that employees… Can We Transform Employee Engagement into a Competitive Advantage? Yes, Here’s How