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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Organizations, small and large, are undergoing Digital Transformation to evolve to “Digital Organizations.” Beyond just adopting emerging technologies into their front-end business models and back-end infrastructure, to become a true “Digital Organization,” they must also… What Digital Operating Model Should We Adopt?
Enterprises invest in Analytics to improve Decision Making and outcomes across the business. This is from Product Strategy and Innovation to Supply Chain Management, Customer Experience, and Risk Management. Yet, many executives are not yet… A Startling Fact about Analytics-driven Organizations
In the age of rapid technological progress, where Digital Transformation has become pervasive, business applications are getting increasingly complex and interconnected. The advancement in technology has also helped attackers get more aggressive and inflict more… The Key to Continuous Security Improvement? A Rugged Culture of Information Security
Human judgment can be unreliable as these are all susceptible to errors. In Strategy Development, organizations make a lot of strategic decisions. These strategic decisions share a common feature: they are evaluative judgments. In making… Stop Making Unreliable Human Judgments: The Science of Strategic Decision Making
Richard Branson, British business and philanthropist once said: “One day, offices will be a thing of the past.” While organizations still need to travel to reach their physical offices, the rapid changes in the world… When Physical Office Becomes Passe, Are We Ready for Virtual Teams?
Lean Management plays a significant role in putting in place processes, capabilities, and tools to improve how businesses operate. But, now, in the Digital Age, emerging Digital technologies give us even more opportunities to further… How to Redesign Your Operating Model for the Digital Age
All organizations mature and change over time. If we look at a startup and then a large enterprise, we can see just how drastic the changes are–and they are across all facets of organizational practices.… How Do We Understand the Growth Maturity of Our Organization?
Over the years, hundreds of frameworks around Strategy Development have been developed. Each offers its benefits and drawbacks; and is optimal for certain competitive and organizational situations. When looking to drive growth amidst uncertain, turbulent… How Do We Drive Growth during Uncertain, Turbulent Markets?
More sophisticated managers explicitly use Key Performance Indicators (KPIs) to promote cross-functional–not just vertical–alignment. For them, KPIs are the means and methods for rigorously defining and measuring the fundamentals that matter. Why are KPIs important?… Key Performance Indicators (KPIs) Best Practices: Your Guide to Driving Performance Improvements
We’ve all heard of Robotic Process Automation (RPA). RPA is the emerging form of business process automation technology based on metaphorical software robots (bots) or artificial intelligence (AI) workers. When an organization undertakes Digital Transformation,… By Now, We All Know of RPA. But, What Is IPA (Intelligent Process Automation)?
With startups ready to disrupt traditional players, established firms need to form an even stronger bond with their customers instead of waiting for customers to reach out to them. The traditional Customer Experience model—referred to… 4 Connected Customer Strategies to Create a Superior Customer Experience
Most would agree there is tremendous potential for Digital Transformation initiatives to drive value within the organization. However, when we dig a little deeper, people may struggle in answering some basic, qualifying questions… How do… Where and How Does Digital Transformation Actually Create Value?