Any successful business owner or senior level manager will know that investing in employees is essential to the smooth running and the success of their business. Taking the time to invest in your employees ensures a high level of employee satisfaction, something which can often be necessary in order for the company to be productive, […]
About Shane Avron
Shane Avron is a freelance writer, specializing in business, general management, enterprise software, and digital technologies. In addition to Flevy, Shane's articles have appeared in Huffington Post, Forbes Magazine, among other business journals.Author Archive | Shane Avron
A Look at the Processes the Cloud Is Streamlining
Cloud technology has dramatically changed the way that businesses operate, and the way that workers and students keep track of, back up, and share their files with others. If you want to take a closer look at the processes that the cloud has been streamlining, keep reading to learn more. Improved, Efficient Business Sales Between […]
Tips for Reducing the Cost Per Call in Your Call Center
A typical call center will make and receive hundreds or thousands of different calls a day, with each of these calls coming at a price. The cost per call could include thing such as wages for call center staff, per-minute costs or premium number costs on the telephone bill, utilities for the call center itself, […]
Small Business Financial Management Strategies
Making a profit is the goal of every small business, but managing finances can often seem like an obstacle towards achieving that end. Nearly half of small business owners say bookkeeping is their least favorite part of running their business, according to a TD Bank survey. One in five business owners say managing their money […]
How to Make More Informed Decisions in Your Business
Are you a business owner who worries about making the wrong decisions on behalf of your business? If so, there are many business owners in the same situation who need all the help they can get, before they decide to lead their company and employees in a certain direction. Below are some of the ways […]
Nab the Best of Both Worlds by Forming a Marketing Partnership
You’ve no doubt heard about using partnerships to further your business, but perhaps you dismissed it as something only the big brands can do. That’s not the case — in fact, businesses of all sizes are in an ideal position to engage in strategic partnerships and reap big rewards. Consider a union like the one […]
How Technology Helps You Deliver Better Customer Service
For many companies, improvements in technology over the past few decades haven’t improved their customer service. In 1976, a White House study found that only 23 percent of customers were completely satisfied with companies’ solutions to their problems, while 44 percent said that solutions companies provided were at least acceptable. Today, the percentage of customers […]
Avoid These 5 Common Causes of Small Business Failure
Want to start a new business? Good luck. Half of all new businesses fail within five years and more than 66 percent fail within 10 years, according to the U.S. Small Business Administration. The University of Tennessee analyzed thousands of small-business failures in an effort to identify their underlying causes. Here are some of the […]
Essential Technology for Starting Your Business
Sixty-six percent of millennials want to start their own business, according to Bentley University’s Millennials at Work survey. Despite these aspirations, entrepreneurship among Americans under 30 had reached a 24-year low by 2015, down to 3.6 percent of households compared to 10.6 percent in 1989 and 6.1 percent in 2010, the Wall Street Journal (WSJ) reports. One […]
6 Lessons You Can Learn to Improve Your Manufacturing Efficiency
When Ford introduced the first moving assembly line, he changed more than the car industry. He transformed the culture of our workforce and the expectations that consumers have of producers. Since then, manufacturers have become the role models of savvy business and global cultural awareness. Seeing the Big Picture Unlike service providers who tend to […]
Office Security Features That Will Not Fool Burglars
In order to keep their offices seemingly safe and secure, business owners often spend a lot of money on “fake” security products that are designed to fool burglars. While these security measures have great intentions, most burglars are well aware of product impostors. To keep a retail location as safe as possible, consider doing away […]
An Entrepreneur’s Guide to Charities, Fundraisers, and Giving Back
If you’re an entrepreneur, it’s important to keep in mind that the single biggest factor in sales and repeat business is invoking an emotional response in your customers long after they’ve left your presence. That kind of impression is worth more than hundreds of tweets, emails and promo codes could ever be. And the most […]
