Editor’s Note: You can read Dr. Ted Marra’s Part 1 of Do Your Key Customer Accounts Consider Your Organisation to be an ‘Ideal’ Supplier? Maybe it’s Time to Find Out! here. * * * * If you read Part I of this short series, you saw five (5) critical success factors which I have found over the […]
About Dr. Ted Marra
Dr. Ted Marra is a strategic facilitator, organizational mentor and writer. He has lectured in MBA/EMBA programmes at universities in Boston, Detroit, the UK, Switzerland and Croatia. He is now a Member of the Board of MAX/Knowledge Now, a global learning organisation. He is also Sr. Partner for Insights Paradigm, a strategic advisory organization in Dubai, UAE. You can find Ted on LinkedIn here.Author Archive | Dr. Ted Marra
Do Your Key Customer Accounts Consider Your Organisation to be an ‘Ideal’ Supplier? Maybe it’s Time to Find Out! (Part II)
Do Your Key Customer Accounts Consider Your Organisation to be an ‘Ideal’ Supplier? Maybe it’s Time to Find Out! (Part I)
While much has been said over the years about customer-supplier relationships, organisations still don’t seem to get it right often enough. If we’ve heard the phrase, ‘No organisation is an island’ once, I’ve heard it a thousand times and it’s true. One of the vital few factors for long-term competitiveness of any organisation is having […]
A Different Perspective on Culture Change – Part II
Editor’s Note: You can read Dr. Ted Marra’s Part I of A Different Perspective on Culture Change here. * * * * For those readers of Part I and possibly some new readers as well, I hope that this article continues to add value and provide a different perspective – one through the eyes of […]
A Different Perspective on Culture Change – Part I
I can already sense what you’re thinking! The last thing we need is another article on cultural or organisational change! Please, give us a break! Certainly I know all too well the number of consulting organisations out there like Senn-Delaney and all the other ‘big’ and ‘small players’ as well as independent consultants who believe […]