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6 Benefits of Managed IT Services for Your Small Business

Editor's Note: Take a look at our featured best practice, Change Management Process - PPT (IT Service Management, ITSM) (32-slide PowerPoint presentation). Change Management Process is essential Process in Service Transition. Process is contained in ITSM best practices. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges. This comprehensive PPT on Change Management [read more]

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You may encounter various challenges with your information technology (IT) infrastructure in a small business enterprise. These challenges can significantly reduce your profit margin as they may cost more gradually. The reason is that if you have an in-house IT team, you may need to hire several team members with varying expertise. The cost of hardware and software upgrades can also increase.

Therefore, outsourcing your IT support may be handy. Companies like KDIT managed IT services can help provide elaborate IT support, reducing your burden on costs like salaries, benefits, and maintenance. In addition to the cost factor, here are other benefits of managed IT services for your small business:

1. Offer Scalability

When using an in-house IT team, the infrastructure you put in place remains in the business even when you don’t need it. Besides, the expertise you hire may not be necessary throughout the year. These are costs you would bear but not benefit the business, although you may need them later.

However, with managed IT services, you can increase or reduce the services you require at a particular period. Most managed IT service providers would allow you to customize plans according to your needs. For instance, you may need more coverage during a busy season. Thus, you can scale up your plans to help cover the period.

Adjusting your plans to fit your current needs lets you spend time or finances on other necessary IT solutions.

2. Provide Access to Expertise

Expertise in the IT industry can be expensive. Hence, your business may not afford some of the best in the field. Moreover, you may face competition from other businesses who may want to pay better for the same. Yet if you source your IT solutions from a service provider, you can gain from their pool of staff.

IT support is their core business, so managed IT services would hire some of the best experts to ensure they can meet the various needs of their customers. They’ll also have a team with varied specializations. This can range from networking and cybersecurity to software engineering. Therefore, even if your business may not require a software engineer, you can still benefit without an extra cost if the case arises.

Likewise, some IT solutions can require learning a new skill that you might need only once. Having a managed IT service provider means you don’t have to train your team whenever there’s a new software or application you need to install.

3. Allow Your Team to Focus on the Business

A managed IT service provider helps cover essential IT operations like network monitoring and software updates, so your in-house team can focus on the core business operations. They can also keep up with industry innovations and developments. Apart from keeping your business updated, this also improves your team’s productivity and morale. Hence, they can recognize their impact on the business’s operations.

4. Provides Better Budget Predictability

If you’re using an in-house IT team, your cost will vary considerably from month to month. This is because hardware maintenance, software needs, and cybersecurity can change unpredictably. This means that you may never get your IT budget right.

However, with a managed IT service, you know what amount to spend on your IT solutions during a particular business period. This is a contracted figure, so you can easily budget for the cost as it will be consistent throughout the contract period. It can also help protect your profit margins.

5. Let You Receive a Proactive Network Monitoring

Managed IT services provide 24-hour network monitoring. Thus, they know when your network is more active and the security parameters of your operations. This knowledge is essential when running software updates and hardware upgrades to avoid disruptions and downtime.

Additionally, they can detect and address any unusual activity in your system that might lead to a security breach, averting a problem before it affects your operations. This round-the-clock monitoring means your business won’t have network downtime, resulting in better workflow and improved productivity.

6. Help Keep Up with Compliance and Regulations

The evolving cybersecurity threats, particularly in the realm of mobile applications, mean that industry regulators develop standards and rules for better data and privacy protection. Businesses must meet these regulations to avoid penalties. However, becoming too preoccupied with your core operations may have you miss deadlines or new rules.

Managed IT services can help ensure your business stays up to date. With experience and knowledge of industry standards, they can advise which rules you need to meet. Furthermore, their reputation may also depend on keeping their customers compliant. Thus, managed IT services would ensure that your systems comply with local and international standards.

Conclusion

Technology is a diverse and evolving industry, and most businesses may not have the muscle to keep up adequately. Therefore, outsourcing your IT services might be a good idea. Refer to the benefits of using managed IT services for your small business in this article when you finally decide to hire one for your small business.

34-slide PowerPoint presentation
Incident Management Process is essential Process in Service Support. Document describes the process in detail including very detailed description of Process flow steps. Other than that, document contains Incident Management key definitions, process roles, CSFs, KPIs, Risks and [read more]

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About Shane Avron

Shane Avron is a freelance writer, specializing in business, general management, enterprise software, and digital technologies. In addition to Flevy, Shane's articles have appeared in Huffington Post, Forbes Magazine, among other business journals.


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