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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Many organizations are proficient at planning, but fall short when it comes to executing those plans, especially when emergencies take precedence over routine tasks. Meticulous Strategic Planning can only succeed if executed flawlessly. The 4… 4 Disciplines of Execution (4DX)
The Chief Financial Officer (CFO) role has traditionally been a custodian of financial acumen, integrity and shareholder value—selecting indicators to measure organizational growth and ensuring value. Inflation, stricter regulations and governance requirements have caused the… The Strategic CFO
Wars, downturns, calamities, pandemics, and other crises drive businesses into uncertain situations, low turnovers, stagnant growth, unemployment, and even insolvencies. These crises often arise uninformed. It is difficult to guide organizations through challenging circumstances and… Scenario Planning in Crisis
Achieving the status of the Most Innovative Company of the Year is what most businesses aspire to. Innovation-centric research by Boston Consulting Group (BCG) in 2014—comprising of over 750 businesses in 17 different markets—brought to… 3 Drivers for Implementing an Innovation Culture
Data Governance is a set of practices that outline the roles and accountabilities related to data and support the organization’s Business Model by generating and consuming data. It’s all about overseeing the accessibility, practicality, reliability… Data Governance: Roles and Responsibilities
Product Managers are responsible for defining the features or functions of a Product and for overseeing the development of the Product. The role of Product Managers spans many activities from developing Product Strategy to tactical… Product Management KPIs
Performance evaluation serves as a health check on operations and individuals’ work. The organizational maturity notion signifies the progress of an organization in terms of developing its people, processes, technology, and capability by implementing quality… 5 Stages of the Performance Management Maturity Model Simplified
Creating a culture that measures productivity objectively is a sensitive matter. Key Performance Indicators (KPIs) are being employed extensively by organizations across the globe to monitor and track performance. KPIs provide valuable metadata to improve… When Creating Key Performance Indicators (KPIs), What Areas Should We Focus On?
The question is: How can we continuously improve daily, and sustain a Lean culture and behavior? Look to your people, the best resource you have. These people touch every part of daily operations through a… Teamwork, Huddles, and Competition: Sustaining Lean Culture and Initiatives using Managing for Daily Improvement (MDI)
Before we get to how to improve customer experience, let’s just recap on why we should care about improving the customer experience. Deloitte said that customer-centric companies are 60% more profitable than their less customer-centric… How to Improve Customer Experience
There are leading and lagging indicators in business. It is important that managers understand the difference between them and ensure they have both types of metrics to get an accurate picture of performance. However, there… 2 Types Of Performance Metrics Everyone Must Differentiate
Key performance indicators (KPIs) are measures of a company’s strengths and weaknesses of the business. They should be used in comparison to the external competition and internal customers to improve company’s economic standing. In Supply Chain,… Warehouse Key Performance Indicators