flevyblog

Flevy Blog is an online business magazine covering Business Strategies, Business Theories, & Business Stories.
MANAGEMENT & LEADERSHIP STRATEGY, MARKETING, SALES OPERATIONS & SUPPLY CHAIN ORGANIZATION & CHANGE IT/MIS Other

Leadership across Cultures!

Editor's Note: Take a look at our featured best practice, Leadership Competency Model (25-slide PowerPoint presentation). Behavioral competencies have long been utilized across many organizations to assess the competencies and potential of leaders. The competency models are prevalent due to several reasons--shared vocabulary to express the expectations from people, a basis for performance management planning, clarity [read more]

Also, if you are interested in becoming an expert on Organizational Leadership (OL), take a look at Flevy's Organizational Leadership (OL) Frameworks offering here. This is a curated collection of best practice frameworks based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts. By learning and applying these concepts, you can you stay ahead of the curve. Full details here.

* * * *

leadershipWe are living in an era where we keep experiencing a shift of paradigms in a variety of ways and fields. Leadership is one of them as it is continuously inventing itself to be able to fit in a world that is evolving very fast. Today, even neuroscience and positive psychology put their footprints on this subject, creating a new positive model of leadership based on optimism, courage, kindness, positivity, and mindfulness, which all aim to create from an agitated, diverse environment an enhanced one, based on a positive leadership. My interest in this article is not to debate about the new traits and characteristics of a positive leader, based on these disciplines, but to tackle leadership from cultural perspectives.

Globalization and digitization turned the world into a small, concentrated community where we have to collaborate and communicate on a daily basis with different people from different cultures. An effective Leadership, in this regard, is about incorporating these differences as part of the management, understanding them, and adopting the right attitudes to overcome cultural biases and misperceptions. When working in a highly diverse environment, then intercultural consideration becomes fundamental without which our competencies and skills may go non sense.

The aim is neither to display tolerance and understanding on our faces nor to limit them into a list of values at the entrance of the organization’s building. The main goal of a positive leader is to embrace them on a daily basis and attain them from inside. It should be aligned with his values and human qualities, which will depend also on his level of emotional intelligence. A leader operating at a global level needs to prove to have these traits and qualities apart from his professional responsibilities.

Cultural intelligence will rely on your ability to dig into a contextual understanding of the differences of cultures, and your capacity to adapt your plans and behavior accordingly. Many sociologists and anthropologists wrote about this field, and their approaches differ from one to another. Edward T.Hall founded the intercultural communication in 1959 with his book The Silent Language. He defines intercultural communication as “a form of communication that shares information across different cultures and social groups. One framework for approaching intercultural communication is with high-context and low-context cultures, which refer to the value cultures place on indirect and direct communication.”

High-context cultures include Asian, African, Middle East, Central European, and Latin American cultures. The rules of communication, in this case, are primarily transmitted through the non-verbal and are stated implicitly as the communication is less direct. Nonverbal elements such as voice tone, gestures, facial expression, and eye movement are significantly important. However, verbal communication is often implicit, and communication is seen as a way of engaging others. A message will be understood only with a great deal of background information. Relationships are built on trust, and productivity is dependent on the quality of relationships with people with more sensitivity to the feelings and the body language. Social structure and authority are centralized. Space is communal. People are comfortable in standing close to each other or sharing the same space.

Low-context cultures include countries like US, UK, Canada, Germany, Norway, Australia, Switzerland, etc. Good effective communication in a low context culture should be explicit, simple, precise, and straight forward. The verbal gets over the non verbal and few things is left to interpretation. The primary purpose of communication is the exchange of information, facts, and opinions. Productivity depends on clear procedures and written follow up. Someone from a low-context country like the US, will find it normal to make a written recap after a meeting or a conference call, and send it by email while it may be perceived as a lack of trust in a high context-culture like Egypt. Social structure is decentralized and privacy is crucial.

There are a variety of other approaches, and books which further discuss this field. Communication is just one aspect among many other ones to be considered in a multi-cultural environment. Being aware of them is not what will enable you to lead with cultural intelligence. This latter is not a mission or a goal to accomplish to be successful, but an inner value that you need to develop to communicate effectively at different levels. It will enable you to lessens biases, create trust, empower the team, and allow constructive feedback. The emphasis should be on understanding, connecting, and appreciating others’ backgrounds. It is also about enjoying, sharing, and respecting each one’s differences.It is about being sincere, tolerant, and willing to embrace these differences. If you cannot reach simple things from inside, it will be difficult to bring value at the workplace.

Observe the environment you are in. Be aware of people’s cultures, habits, values, and norms before engaging in a meeting, a trip or a business agreement. Develop your emotional intelligence, and empathy. Be intuitive to decode signals, and create great interactions based on trust through accepting other differences. Encourage feedback and opinions as you don’t need to wait the annual period of evaluation to give yours. Leadership is not about one shot action, but it is built through constant, regular, and trustworthy actions. This way, you will be already leading with cultural intelligence.  Most of all, the more tolerant you are and understanding towards others, the more others will be tolerant and transparent towards you.

157-slide PowerPoint presentation
The concepts of Lean are straightforward and can be easily understood. In comparison to technical engineering projects, implementing Lean designs is relatively simple. However, many attempts to implement Lean production end in disappointing results. Why is it so challenging to achieve successful [read more]

Want to Achieve Excellence in Organizational Leadership (OL)?

Gain the knowledge and develop the expertise to become an expert in Organizational Leadership (OL). Our frameworks are based on the thought leadership of leading consulting firms, academics, and recognized subject matter experts. Click here for full details.

For both the current executives and leaders of tomorrow, our frameworks address 2 facets of Leadership:

1. How to elevate your management skills to becoming a Leader in your organization.

2. How to elevate your organization to becoming the Leader in your Industry.

Learn about our Organizational Leadership (OL) Best Practice Frameworks here.

Readers of This Article Are Interested in These Resources


24-slide PowerPoint presentation
Modern organizations recognize that to be leaders in their industry, they need a workforce that represents the society in which it exists. But while many companies are putting their best efforts into recruiting a more diverse workforce, it's the experience created for employees that will ultimately [read more]


 
25-slide PowerPoint presentation
 
 
27-slide PowerPoint presentation

About Hanane Anoua

Based in Morocco, Hanane Anoua is a certified life and executive coach, mentor, entrepreneur, and passionate writer with more than 13 years of professional experience. You can connect with Hanane on LinkedIn here.



Complimentary Business Training Guides


Many companies develop robust strategies, but struggle with operationalizing their strategies into implementable steps. This presentation from flevy introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution. [Learn more]

  This 48-page whitepaper, authored by consultancy Envisioning, provides the frameworks, tools, and insights needed to manage serious Change—under the backdrop of the business lifecycle. These lifecycle stages are each marked by distinct attributes, challenges, and behaviors. [Learn more]

We've developed a very comprehensive collection of Strategy & Transformation PowerPoint templates for you to use in your own business presentations, spanning topics from Growth Strategy to Brand Development to Innovation to Customer Experience to Strategic Management. [Learn more]

  We have compiled a collection of 10 Lean Six Sigma templates (Excel) and Operational Excellence guides (PowerPoint) by a multitude of LSS experts. These tools cover topics including 8 Disciplines (8D), 5 Why's, 7 Wastes, Value Stream Mapping (VSM), and DMAIC. [Learn more]
Recent Articles by Corporate Function

  

  

  

  

  

The Flevy Business Blog (https://flevy.com/blog) is a leading source of information on business strategies, business theories, and business stories. Most of our articles are authored by management consultants and industry executives with over 20 years of experience.

Flevy (https://flevy.com) is the marketplace for business best practices, such as management frameworks, presentation templates, and financial models. Our best practice documents are of the same caliber as those produced by top-tier consulting firms (like McKinsey, Bain, Accenture, BCG, and Deloitte) and used by Fortune 100 organizations. Learn more about Flevy here.
  


OUR CORE OFFERINGS
Flevy Marketplace: Top 100
· Strategy & Transformation
· Digital Transformation
· Operational Excellence
· Organization & Change
· Financial Models
· Consulting Frameworks
· PowerPoint Templates
FlevyPro (Subscription Service)
KPI Library
Streams (Functional Bundles)
Flevy Executive Learning (FEL)
PowerPoint Services

FREE Resources

About Flevy
Management Topics
Marcus (AI-Powered Consultant)
Partner Program
LinkedIn Influencer Marketing
FAQ / Terms / Privacy / Blog
Contact Us: support@flevy.com



CONNECT WITH US!
       
TOP 100 TRENDING TOPICS
Acquisition Strategy
Agile
Analytics
Artificial Intelligence
Balanced Scorecard
Best Practices
Big Data
Breakout Strategy
Business Continuity Planning
Business Plan Financial Model
Business Transformation
CMMI
COBIT
Change Management
Cloud
Communications Strategy
Company Financial Model
Competitive Advantage
Competitive Analysis
Consulting Frameworks
Continuous Improvement
Core Competencies
Corporate Culture
Cost Reduction Assessment
Customer Experience

BROWSE BY FUNCTION
Strategy, Transformation, & Innovation
Digital Transformation
Operational Excellence and LSS
Organization, Change, & HR
Management Consulting

Customer Journey
Customer Service
Cyber Security
Data Privacy
Decision Making
Digital Marketing Strategy
Digital Transformation
Digital Transformation Strategy
Due Diligence
ESG
Employee Engagement
Employee Training
Enterprise Architecture
Growth Strategy
HR Strategy
Hiring
Hoshin Kanri
ISO 27001
ITIL
Information Technology
Innovation Management
Integrated Financial Model
Kaizen
Kanban
Key Performance Indicators

ADDITIONAL RESOURCES
Business Strategy Frameworks
Case Studies
Consulting Training Guides
COVID-19 Trend Data
Digital Transformation
Financial Advising Services (FAS)

Knowledge Management
Leadership
Lean
Lean Manufacturing
Logistics
M&A (Mergers & Acquisitions)
Manufacturing
Market Research
Marketing Plan Development
Maturity Model
McKinsey PowerPoint
McKinsey Templates
Operational Excellence
Organizational Change
Organizational Design
Performance Management
Post-merger Integration
Pricing Strategy
Process Improvement
Process Maps
Procurement Strategy
Product Launch Strategy
Product Strategy
Project Management
Quality Management


Free Resources
KPI Library
Lean Management
Lean Six Sigma Training Guides
Marcus Insights
Operational Excellence

Real Estate
Remote Work
Restructuring
Risk Management
Robotic Process Automation
SWOT
SaaS
Sales
Scrum
Service Design
Six Sigma Project
Social Media Strategy
Strategic Planning
Strategic Thinking
Strategy Development
Supply Chain Analysis
Sustainability
Target Operating Model
Team Management
Total Productive Maintenance
Value Chain Analysis
Value Creation
Value Stream Mapping
Visual Workplace
Workplace Safety


Product Strategy
Small Business Owner
Startup Resources
Strategic Planning
Strategic Planning Process
Value Innovation Strategy


© 2012-2024 Copyright. Flevy LLC. All Rights Reserved.