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The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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Editor's Note: Take a look at our featured best practice, Digital Transformation Strategy (145-slide PowerPoint presentation). Digital Transformation is being embraced by organizations across most industries, as the role of technology shifts from being a business enabler to a business driver. This has only been accelerated by the COVID-19 global pandemic. Thus, to remain competitive and outcompete in today's fast paced, [read more]
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Have you been working on growing your law firm and taking on new clients, only to find that things aren’t running as smoothly as you’d hoped? Does it seem like maybe you took on too much too soon and now it’s a struggle just to maintain some sort of order and organisation in the office? Before you make the assumption that your client load is too heavy, it may be time to look at the workflow instead.
An inefficient workflow is one that slows everyone down, affects the level of care and customer service you can provide to your clients, it can often leave to mistakes. It also often prevents the business from achieving its goals. So what can you do about an inefficient workflow? What are the changes you can make to ensure that your probate law firm is successful and has a strong reputation in the industry? Here are some steps and tips you can make use of.
Often it comes down to the hardware and software in the office, and just how efficient and functional it is. If the team are all working on software that is out-of-date, isn’t meant to be used by law firms, and is slow and sluggish to use, you can bet it will have a negative effect on everyone’s workflow.
On the flip side, investing in legal case management software, such as that available through redbricksolutions.co.uk, provides you with specific tools and functions that will meet your needs. This software makes all kinds of everyday tasks simple, quick, and streamlined, such as being able to correspond with multiple parties; auto populating forms; consistent oath drafting; utilising a to-do list, document management; producing template letters automatically; diary sharing, and so much more.
Another tip is to automate tasks whenever possible. Of course, in order to make this a reality, you’ll need software capable of doing this, such as the software from Redbrick Solutions mentioned above. Any time you automate a task or process, you will eliminate the possibility of it being forgotten or overlooked, you will ensure it happens on time, and you don’t have to actually do anything after you initially set it up. The more people that use this step in the office, the more efficient the firm becomes.
Sure, it can be a scary thought to go paperless in a law firm of all places – after all, your office is likely filled with contracts, documents, and agreements, but in reality, this is a great way to improve and streamline the workflow. Even if you aren’t prepared to make that big leap to digital record keeping, you can at least cut down on the amount of paper being used.
Switching to digital records will allow for quicker access to files, it will allow the information to be available to all in the firm, and it offers a huge cost and storage savings.
With these tips, you’ll be able to enjoy improved workflow in your probate law firm.
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