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The Viable System Model

Traditional organizational structures and management practices are characterized by a hierarchical model in which control and direction come from the top.  These structures and practices have become obsolete and cannot adapt in response to volatile market conditions.  Another issue with this traditional hierarchy is inadequate and sporadic communication between the various tiers of the organization. […]

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Rapidly Restoring Growth to Former Hi-Tech “Big Box” Retailer (CompUSA): The ACT (Accelerated Corporate Method

Editor’s Note: This article provides a thorough introduction and overview to a 25-minute video case study of CompUSA’s Corporate Transformation process led by Robert H. Miles, former Harvard Business School professor and the world’s foremost expert on Corporate Transformation.  Watch the full lecture on YouTube here.  Dr. Miles also has released a comprehensive Flevy Executive Learning […]

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Symantec’s Rapid, High Engagement, All-employee Cascade (from the Accelerated Corporate Transformation Method)

Editor’s Note: This article provides a thorough introduction and overview to a 5-minute video case study of Symantec’s Corporate Transformation process led by Robert H. Miles, former Harvard Business School professor and the world’s foremost expert on Corporate Transformation.  Watch the full lecture on YouTube here.  Dr. Miles also has released a comprehensive Flevy Executive Learning program […]

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The OODA Loop

Decision Making is critical for every business.  Military strategists apply their training and experience to devise battle plans and make quick decisions aimed at achieving specific objectives.  Military strategies, concepts, and practices have found widespread application in businesses as well as everyday life.  Writings, memoirs, and experiences of famous military historians and strategists—such as Sun […]

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The Rapid, High-engagement, All-employee Cascade (from the Accelerated Corporate Transformation Method)

Editor’s Note: This article provides a thorough introduction and overview to a 14-minute lecture by Robert H. Miles, former Harvard Business School professor and the world’s foremost expert on Corporate Transformation.  Watch the full lecture on YouTube here.  Dr. Miles also has released a comprehensive Flevy Executive Learning program on his Accelerated Corporate Transformation (ACT) […]

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7 Skills of Knowledge Work

Humans in this day and age operate in Knowledge Economies, where the ability to acquire and apply knowledge is crucial for personal and economic success. Acquisition and application of knowledge has 4 broad categories.  Each knowledge category represents a different aspect of knowledge: Know-what, Know-why, Know-who, Know-how. Knowledge work has become a crucial aspect of […]

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4 Archetypes of Self-awareness

Self-awareness is a critical component of personal growth and development, as it allows individuals to analyze their strengths, weaknesses, and values, as well as the manner in which these attributes affect the people around them. Self-awareness is a critical skill for effective Organizational Leadership.  Leaders who possess a high level of self-awareness are better equipped […]

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Liddell Hart’s 8 Maxims of Strategy

Sir Basil Henry Liddell-Hart (October 31, 1895 – January 29, 1970) was a British strategist, historian, and one of the world’s foremost military thinkers.  B. H. Liddell-Hart was a prolific writer and wrote extensively on military strategy and tactics. Liddell-Hart’s work titled “Strategy” is considered one of the most important works on military strategy of […]

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5S Keys to Successful Change

In the wake of disruption and intense competition, businesses need to keep changing and innovating in order to survive and thrive. Although change is integral to the growth and profitability of an organization, it is often resisted by individuals and groups within the organization, making it a challenging undertaking. Change Management refers to the process […]

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Consulting Competencies Circle (CCC)

Each year, a large number of business professionals make the decision to leave their corporate jobs to pursue independent consulting.  To them, a career in independent consulting means having a flexible schedule, being one’s own boss, or a way to realize their real potential.  For some people, independent consulting implies doing what they are truly […]

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Performance Improvement

Performance is a set of actions taken by an individual, a group, or an organization that result in something that the recipient values. Performance, in an organizational context, can be defined as the combination of work activity and results achieved by an individual, a team, or the organization as a whole.  We can define results […]

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Change Transition Management

Every organization has to face radical Change in its lifetime.  In this Digital Age and with increasing macroeconomic disruptions, Constant Change seems to be the norm these days.  Managing the complete change process in times of uncertainty is crucial in getting through the Change successfully. Although continuous Change is the norm now and the most […]

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