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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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A typical call center will make and receive hundreds or thousands of different calls a day, with each of these calls coming at a price. The cost per call could include thing such as wages… Tips for Reducing the Cost Per Call in Your Call Center
Making a profit is the goal of every small business, but managing finances can often seem like an obstacle towards achieving that end. Nearly half of small business owners say bookkeeping is their least favorite… Small Business Financial Management Strategies
Are you a business owner who worries about making the wrong decisions on behalf of your business? If so, there are many business owners in the same situation who need all the help they can… How to Make More Informed Decisions in Your Business
You’ve no doubt heard about using partnerships to further your business, but perhaps you dismissed it as something only the big brands can do. That’s not the case — in fact, businesses of all sizes… Nab the Best of Both Worlds by Forming a Marketing Partnership
For many companies, improvements in technology over the past few decades haven’t improved their customer service. In 1976, a White House study found that only 23 percent of customers were completely satisfied with companies’ solutions… How Technology Helps You Deliver Better Customer Service
Want to start a new business? Good luck. Half of all new businesses fail within five years and more than 66 percent fail within 10 years, according to the U.S. Small Business Administration. The University… Avoid These 5 Common Causes of Small Business Failure
Sixty-six percent of millennials want to start their own business, according to Bentley University’s Millennials at Work survey. Despite these aspirations, entrepreneurship among Americans under 30 had reached a 24-year low by 2015, down to… Essential Technology for Starting Your Business
When Ford introduced the first moving assembly line, he changed more than the car industry. He transformed the culture of our workforce and the expectations that consumers have of producers. Since then, manufacturers have become… 6 Lessons You Can Learn to Improve Your Manufacturing Efficiency
In order to keep their offices seemingly safe and secure, business owners often spend a lot of money on “fake” security products that are designed to fool burglars. While these security measures have great intentions,… Office Security Features That Will Not Fool Burglars
If you’re an entrepreneur, it’s important to keep in mind that the single biggest factor in sales and repeat business is invoking an emotional response in your customers long after they’ve left your presence. That… An Entrepreneur’s Guide to Charities, Fundraisers, and Giving Back
These days, more and more small business owners are looking for ways to keep their companies in a state of constant growth. If this is your goal, it’s important to note that obtaining top notch… Public Relations for Small Business
YouTube gets more hits than Google every day. Just let that sink in. In an age where technology is moving at breakneck speed and social media outlets seem to be multiplying at an alarming rate,… The New Rules of Video Marketing: 3 Tips to Get up to Date