flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.

Stacey Matrix

Today’s rapidly evolving business landscape is marked by an unprecedented level of complexity and uncertainty, necessitating tools and frameworks that enable leaders to navigate these challenges effectively. The Stacey Matrix, developed by Ralph Douglas Stacey,… Stacey Matrix

Net Promoter Score (NPS)

The Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction. It is based on a single survey question that asks participants to rate their propensity to recommend an organization, product,… Net Promoter Score (NPS)

Dalio’s 5 Forces

In today’s rapidly changing world, management faces multitude of challenges. From navigating economic uncertainties to ensuring long-term sustainability, the complexities of modern markets can often feel overwhelming. Ray Dalio’s 5 Forces Framework emerged as a… Dalio’s 5 Forces

Wind Down Planning

Business “Wind Down” refers to the process of deliberately and systematically closing or reducing the operations of an organization. A business Wind Down can be due to various reasons—bankruptcy, strategic realignment, mergers and acquisitions, or… Wind Down Planning

Experience Economy

The concept of the “Experience Society” is a social and economic evolution where experiences, rather than goods or services, become the primary products of society.  This idea has been influenced by various theorists, including Alvin… Experience Economy

Levers of Control (LoC)

Finding ways to protect organizations from control lapses caused by a creative and empowered workforce has always remained a critical concern for executives. These changing times require ingenuity and adaptability to manage employees.  In highly… Levers of Control (LoC)

Cultural Web Model

Organizations that do not define an organizational culture leave the door open for the culture to define itself—which is often fraught with dissatisfaction, toxicity, and misalignment. Corporate Culture, Organizational Culture, or Workplace Culture all share… Cultural Web Model

IT4IT Reference Architecture

The IT4IT framework is a structured and standardized approach to IT management, aiming to optimize the IT value chain, refine service models, empower value streams, and align IT services with organizational objectives. IT4IT offers a… IT4IT Reference Architecture