Editor's Note: Take a look at our featured best practice, Key Account Management (KAM): Large Global Accounts (24-slide PowerPoint presentation). Key accounts represent a major chunk of revenue and margin for most suppliers. Therefore, losing an important customer can have negative repercussions on organizational growth.
The significance of key accounts is urging top B2B companies to revisit their Key Account Management (KAM) [read more]
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Companies, especially technology related ones, used to spend a significant amount of time, effort, and capital to innovate and develop a Competitive Advantage on the basis of their design and engineering.
There are 3 primary reasons for this rise in Technology Commoditization:
Flagrant replication of Intellectual Property (IP).
Companies being compelled by governments to share technology in order to get permissions to do business.
Regular knowledge transfer due to employees relocating from multinationals to local companies.
In a few instances, these fresh, unknown companies are catching up with long-established companies and are turning out to be extremely tough competitors, all because of Technology Commoditization.
There are additional, less familiar factors at play as well, and they are accelerating commoditization and rendering product differentiation tougher to sustain.
On the bright side, Technology Commoditization has produced new worldwide competitors and has allowed for new alternatives for customers. At the same time it has also brought forth dire and possibly existential problems for established market leaders.
Numerous companies have assumed this approach, particularly in areas where the product can be distinguished into commoditized and proprietary components.
An example will be that of GE which acquires several of its components e.g., parts that are easily replicated for its commercial jet engines, from lower-cost geographical locations.
GE produces what it regards as vital parts, such as ceramic matrix composite blades and combustors, themselves, and executes concluding assembly in its own factories.
Differentiation should be based on pushing the design envelope and scaling rapidly in areas where embedded knowledge in tools is high.
In case of reliance solely on high-tech tools, it seems rational to go beyond the tool capabilities in order to hold rivals at bay.
Leading chip-makers, for example, use this strategy by attempting to keep at the frontier of tool capabilities by driving improvements which utilize profound knowledge and expertise from various fields.
Noticeable IP should be the point of differentiation and should be uncompromisingly safeguarded.
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