Organizations typically focus on Customer-centric Design in their Strategic Planning and overlook the critical driver of Performance, Growth, and Operational Excellence—their employees. With cut-throat competition now the norm the realization has become clearer that employees are: The face of the business and create lasting—or perishing—brand impression. Sources of innovation and organizational knowledge. Representation of the […]
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Perform Strategic Management Right with a Balanced Scorecard
Contributed by David Tang on April 16, 2013 in Operations & Supply Chain, Organization, Change, & HR, Strategy, Marketing, & Sales
It’s (relatively) easy to come up with a corporate vision, with a mission statement, with a set of strategies. But, when it comes to the execution of that vision and strategy, things become much more challenging. This difficulty increases as the size of the organization increases. For proper strategic performance management, a number of methodologies […]