Businesses are getting increasingly complex and so are customers’ expectations. Digital organizations are digitizing their critical Customer Journeys at scale to outperform competition. These organizations are using Digitization to create streamlined journeys, which result in more agile IT units, quick delivery of new products, and improved Customer Experiences and Engagement. But before embarking on digitization […]
Tag Archives | information technology architecture
Conquering Digital Transformation: The Technology Ecosystem
Contributed by Joseph Robinson on November 28, 2018 in Information Technology, Strategy, Marketing, & Sales
We are living in a Digital Age. A robust Digital Transformation Strategy is today’s organization’s corporate armaments in remaining competitive. Organizations that have excelled in Digital Transformation have one thing in common that distinguish them from the rest: their mastery of the 4 critical Business Ecosystems. Customer Solutions Ecosystem Operations Ecosystem Technology Ecosystem People Ecosystem […]