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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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A product is a tangible thing. From the framework of relationship marketing theory, a product can never create or maintain a connection. This ability to develop long lasting relationships falls to the customer service team.… Build a World-Class Customer Service Team Now
Savvy dreamers have been creating their own businesses for as long as there’s been a reason to trade with others. Those owners who rose above their peers did so because they better understood their communities… 5 Social Media Mistakes You’re Probably Making Right Now
It always takes more to retain customers than to create new in a highly competitive marketplace. With the growing customer awareness and their increasing demands, it is highly important for the business owners to provide… How to Turn Your First Time Customers into Repeat Customers?