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Tag Archives | communication

Pscho sessions

Process Communication Model (PCM): Personality Types

Understanding others has a lot to do with collaboration, performance management, and building effective teams. Developed by Taibi Kahler in the 1970s, Process Communication Model (PCM) is a prominent psychometric tool for individual and team development.  The main utility of the PCM model is in understanding others’ personality types, discovering one’s own personality, and personifying […]

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Zaltman Metaphor Elicitation Technique (ZMET) Framework

In the field of Market Research and Consumer Behavior Analysis, a significant problem that organizations face is the inability to fully grasp and interpret the subconscious thoughts and emotions of their consumers. Traditional Market Research methods, such as surveys and focus groups, often capture only the surface-level opinions and preferences of consumers. Such traditional methods […]

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The Viable System Model

Traditional organizational structures and management practices are characterized by a hierarchical model in which control and direction come from the top.  These structures and practices have become obsolete and cannot adapt in response to volatile market conditions.  Another issue with this traditional hierarchy is inadequate and sporadic communication between the various tiers of the organization. […]

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7 Skills of Knowledge Work

Humans in this day and age operate in Knowledge Economies, where the ability to acquire and apply knowledge is crucial for personal and economic success. Acquisition and application of knowledge has 4 broad categories.  Each knowledge category represents a different aspect of knowledge: Know-what, Know-why, Know-who, Know-how. Knowledge work has become a crucial aspect of […]

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5S Keys to Successful Change

In the wake of disruption and intense competition, businesses need to keep changing and innovating in order to survive and thrive. Although change is integral to the growth and profitability of an organization, it is often resisted by individuals and groups within the organization, making it a challenging undertaking. Change Management refers to the process […]

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Global Innovation Strategy

Humans inherently connect to each other in an indigenous context, generate knowledge, and develop a product to be disseminated by way of commerce.  Traditionally, Global Innovation practice has seen assembling of people with vital capabilities and essential knowledge via co-location.  Co-location is the gathering of Innovation specialists into a handful of Innovation centers, domestically and […]

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Working Remotely? Follow These 9 Communication Tactics Vital to Enable a Virtual Workplace Culture

Virtual Work has become a norm nowadays.  To enable Virtual Work, organizations should strive to develop an Organizational Culture of writing things down.  Documenting everything—from meeting notes to quarterly objectives—facilitates in developing stronger, informed, and more credible teams. Organizations need to pay attention to and make good use of these 9 communication tactics to establish […]

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Boost Employee Engagement – Solutions That Work!

Editor’s Note: The author, Dwight Mihalicz, is a subject expert matter on effective management and hosting a free webinar for Flevy’s audience on Empowerment 4.0.   The focus of Empowerment 4.0 is to help managers of managers understand the elements that need to be in place for effective teams.  Most management training focuses on the “soft skills,” […]

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Lewin 3-Step Change Model: A Simple Yet Effective Framework to Manage Change

The rapidly evolving world necessitates organizations to change quickly to keep pace.  Organizations that are able to manage change well flourish, whereas those that don’t risk disruption or closure.  Managing Transformation varies greatly based on the nature of business and the people involved.  It also depends on how well people understand the change process. Various […]

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What’s the Best Way to Manage and Communicate with Virtual Teams?

The number of people working remotely has been increasing progressively across the globe.  An employee benefits report narrates that around 60% companies in the US offer telecommuting opportunities.  Telecommuting not only benefits people but also presents several advantages for organizations.  Research has attributed an increase in savings of around $2000 per employee each year on […]

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The Highway of Change and a Practical Framework Approach to Change

Since Monday, 9th January 2015, my free Flevy download Practical Framework Approach to Change has been downloaded over 500 times. The document contains just a “snapshot” of my approach, rather than going into any explicit details about the tools and techniques related to each of the framework components. The level of interest shown has spurred me into writing […]

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Make Change That Lasts

Change is the only constant. – Heraclictus, Greek Philosopher Change is the only constant in the work environment Whether you are shifting office to another location, adopting a new practice or process, implementing an IT system, or re-engineering the business processes for an organization, change happens to everyone all the time. However, many change initiatives have been short-lived as […]

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