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flevyblog
The Flevy Blog covers Business Strategies, Business Theories, & Business Stories.
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The IT4IT framework is a transformative approach that reshapes IT management and service delivery by focusing on value chains. Rooted in 4 core pillars, IT4IT provides a structured and standardized approach to align IT services… IT4IT Primer
The Department of Defense Architecture Framework (DoDAF) is a structured approach primarily utilized by the U.S. Department of Defense (DoD) to ensure that complex design challenges and the integration of various systems and processes within… Department of Defense Architecture Framework (DoDAF) Primer
The Value Net Model is a strategic framework developed by Adam Brandenburger and Barry Nalebuff, leveraging their expertise in economics, business strategy, and game theory. This model is crafted to enhance understanding of the competitive… Value Net Model
Cultural Intelligence (CQ) is becoming increasingly crucial for organizations operating in a globalized market. This competency enables individuals to navigate and manage cross-cultural interactions effectively, transforming cultural diversity into a strategic organizational advantage. In this… Cultural Intelligence (CQ) Primer
Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. By systematically representing the Customer Journey, businesses can align their operations to better… Customer Journey Mapping
The Artificial Intelligence Data Center Ecosystem framework provides a structured approach for organizations to maximize the efficiency and effectiveness of their data center operations through the integration of advanced AI technologies. This framework is essential… Artificial Intelligence Data Center Ecosystem Framework
In the field of Market Research and Consumer Behavior Analysis, a significant problem that organizations face is the inability to fully grasp and interpret the subconscious thoughts and emotions of their consumers. Traditional Market Research… Zaltman Metaphor Elicitation Technique (ZMET) Framework
Marketers have long been fascinated by why certain products capture the public’s interest, becoming integral to daily routines, while others quietly disappear from the view. This intrigue is not only limited to consumer goods, but… The VRIO Framework
Marketers have always been curious about why some service or product offerings seem irresistibly appealing while others fade into obscurity. In the past, the same phenomenon was at play that used to make people glued… The Hooked Model
In a world where Customer Loyalty and Satisfaction are paramount, the Customer Effort Score (CES) emerges as a beacon guiding organizations to optimize their interactions. This article is centered around one of the most impactful… Customer Effort Score (CES)
Today’s rapidly evolving business landscape is marked by an unprecedented level of complexity and uncertainty, necessitating tools and frameworks that enable leaders to navigate these challenges effectively. The Stacey Matrix, developed by Ralph Douglas Stacey,… Stacey Matrix
The Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction. It is based on a single survey question that asks participants to rate their propensity to recommend an organization, product,… Net Promoter Score (NPS)